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Prep SportswearReviews 3,604

3.6

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Michigan
1 review
0 helpful votes
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Great all good everything was fine thank you for asking
August 28, 2021
Updated review

Great all good everything was fine thank you for asking

Date of experience: August 28, 2021

Great all good
August 8, 2021
Previous review

Great all good

Date of experience: August 8, 2021
Minnesota
2 reviews
0 helpful votes
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Favorable, easy navigation user friendly for easy shopping and purchasing.

Date of experience: August 28, 2021
Nevada
1 review
0 helpful votes
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I received my order in less than a week exactly as...
August 28, 2021
Updated review

I received my order in less than a week exactly as ordered.

Date of experience: August 28, 2021

Quick service
August 8, 2021
Previous review

Quick service

Date of experience: August 8, 2021
Alabama
1 review
0 helpful votes
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Would be nice if Tall sizes were offered for t-shirts
August 28, 2021
Updated review

Would be nice if Tall sizes were offered for t-shirts

Date of experience: August 28, 2021

Would be nice if Tall sizes were offered for t-shirts
September 7, 2021
Previous review

Would be nice if Tall sizes were offered for t-shirts

Date of experience: August 8, 2021
North Carolina
1 review
0 helpful votes
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Everything was great except you didn't have any Youths...
August 27, 2021
Updated review

Everything was great except you didn't have any Youths shorts.

Date of experience: August 27, 2021

Everything was great except you didn't have any Youths...
August 7, 2021
Previous review

Everything was great except you didn't have any Youths shorts.

Date of experience: August 7, 2021
Tennessee
1 review
0 helpful votes
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User friendly
September 26, 2021

User friendly. It was easy to pick out what I wanted and it as delivered in a timely manner. The product is of good quality and came done as expected.

Date of experience: August 27, 2021
Texas
1 review
0 helpful votes
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Excellent service!
August 27, 2021

Excellent service! I was very happy with my purchase.

Date of experience: August 27, 2021
Pennsylvania
1 review
0 helpful votes
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I did not receive any paperwork
September 26, 2021

I did not receive any paperwork. It's a gift and would like a receipt in case we need to exchange

Date of experience: August 27, 2021
New Hampshire
1 review
0 helpful votes
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Process was easy and the product is first class quality
August 27, 2021
Updated review

Process was easy and the product is first class quality.

Date of experience: August 27, 2021

Very easy to follow
August 6, 2021
Previous review

Very easy to follow

Date of experience: August 6, 2021
Tennessee
1 review
0 helpful votes
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My shirt was not printed clearly
September 26, 2021

My shirt was not printed clearly. The vinyl was stuck together in places.

Date of experience: August 27, 2021
New Jersey
1 review
0 helpful votes
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Great turnover for order products true to size and easy ordering process

Date of experience: August 26, 2021
Florida
1 review
0 helpful votes
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Out of stock on everything I wanted
August 26, 2021

Out of stock on everything I wanted
Not true to suze. Too small
Not good quality material.

Date of experience: August 26, 2021
Texas
1 review
0 helpful votes
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Updates were slow after the purchase was made. Shipping was weak and all stuffed into an undersized USPS box. Sizes for all t-shirts are way smaller than labeled size.

Date of experience: August 26, 2021
Minnesota
1 review
0 helpful votes
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Items were soft and just as ordered
August 26, 2021

Items were soft and just as ordered. Quick shipping!

Date of experience: August 26, 2021
Ohio
1 review
0 helpful votes
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My order was received promptly and the merchandise was as expected.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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I would like to see more design options
September 24, 2021

I would like to see more design options. The expensive t shirt I ordered runs small so I had to place a second order for a larger size. There is so much variability in a size that I think you should note it in the description. The shirt fit more like a compression shirt than a standard cut

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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Decent pricing and easy to use site
August 25, 2021
Updated review

Decent pricing and easy to use site.

When there was a question regarding shipping timeline I received a prompt reply to my email.

Date of experience: August 25, 2021

Decent pricing and easy to use site
August 5, 2021
Previous review

Decent pricing and easy to use site

Date of experience: August 5, 2021
Georgia
1 review
0 helpful votes
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Easy search!
August 25, 2021

Easy search! Good … it just took more time for delivery than expected…need item for national historical black colleges/university week and my did not make it on time…

Date of experience: August 25, 2021
Missouri
1 review
0 helpful votes
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I found exactly what I was looking for - which was surprising because I was looking for teamwear for a very small town!

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Shirts ran smaller than i expected them to be, ordered large, fit like a medium

Date of experience: August 25, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30