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Prep SportswearReviews 3,604

3.6

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Kansas
2 reviews
0 helpful votes
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Great selection and prices
August 24, 2021

Great selection and prices. Quick delivery! Will use again.

Date of experience: August 24, 2021
Alabama
1 review
0 helpful votes
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Great service
August 24, 2021

Great service. Received in a timely manner. Loved items

Date of experience: August 24, 2021
Ohio
1 review
0 helpful votes
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Best selection of college team apparel. Excellent item with super fast shipping - highly recommended and will shop with them for all of my college team needs in the future.

Date of experience: August 24, 2021
Washington
1 review
0 helpful votes
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Quick and easy!
August 24, 2021
Updated review

Quick and easy! Simple! Recommend to anyone. I am pleased.

Date of experience: August 24, 2021

Quick and easy!
August 4, 2021
Previous review

Quick and easy!

Date of experience: August 4, 2021
Washington
1 review
1 helpful vote
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Would have liked option for expedited shipping
August 24, 2021
Updated review

Would have liked option for expedited shipping. That said, when there was a problem with the size I ordered, which was totally my mistake, Prep Sportswear replaced the item with a different size at no cost to me. I did not even have to send back the original shirt, and was encouraged to donate it, which I will do. Thanks, Prep Sportswear for your excellent customer service and being such good sports!

Date of experience: August 24, 2021

Would have liked option for expedited shipping
August 3, 2021
Previous review

Would have liked option for expedited shipping

Date of experience: August 3, 2021
Washington
1 review
0 helpful votes
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So much fun picking out numbers and patches and logos
August 24, 2021
Updated review

So much fun picking out numbers and patches and logos. And great prices thank you

Date of experience: August 24, 2021

So much fun picking out numbers and patches and logos
August 3, 2021
Previous review

So much fun picking out numbers and patches and logos. And great prices thank you

Date of experience: August 3, 2021
Ohio
2 reviews
0 helpful votes
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It was easy and quick
August 23, 2021

It was easy and quick. And I would order through them again

Date of experience: August 23, 2021
Illinois
1 review
0 helpful votes
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Extremely easy online shopping and fast delivery. Great quality.

Date of experience: August 23, 2021
Mississippi
2 reviews
0 helpful votes
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My experience was great I just wish I would have known the shirts ran small. I ordered a large in both shirts I ordered for my 9 year old and they were way too small. Unfortunately, I can't return for a bigger size. The quality is great though.

Date of experience: August 23, 2021
New Jersey
1 review
0 helpful votes
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Website was having trouble loading pictures of merchandise.

Date of experience: August 23, 2021

Website was having trouble loading pictures of merchandise
August 1, 2021
Previous review

Website was having trouble loading pictures of merchandise.

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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Easy!
August 23, 2021

Easy! Love all of the options you could choose from and great quality!

Date of experience: August 23, 2021
Colorado
2 reviews
0 helpful votes
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This is my second order because my first one was wrong despite my efforts to reach out and try to correct it.

Prep Sportswear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
North Dakota
1 review
0 helpful votes
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Great selection and fast service!
August 22, 2021

Great selection and fast service! Quality of items are great! 30% off and free shipping! Can't beat that!

Date of experience: August 22, 2021
Michigan
1 review
0 helpful votes
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Have ordered from here for years
August 22, 2021

Have ordered from here for years. Pricey but I get what I want in the size I want. Good quality merchandise.

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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Easy to change schools
August 22, 2021
Updated review

Easy to change schools.
Lots of designs to personalize

Date of experience: August 22, 2021

Easy to change schools
August 1, 2021
Previous review

Easy to change schools.
Lots of designs to personalize

Date of experience: August 1, 2021
Maryland
1 review
0 helpful votes
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Very nice loved the shirts and was very happy about...
August 22, 2021
Updated review

Very nice loved the shirts and was very happy about it being emborder because I hope it would be and lucky they lived up to it's word.

Date of experience: August 22, 2021

Website slow today
August 31, 2021
Previous review

Website slow today

Date of experience: August 1, 2021
Massachusetts
1 review
0 helpful votes
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Great experience
August 21, 2021

Great experience. Items as described and shipped in a timely manner. Highly recommend.

Date of experience: August 21, 2021
Mississippi
1 review
0 helpful votes
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Love that I was able to get my son some school shirts that are different from the ones everyone else has.

Date of experience: August 21, 2021
Montana
1 review
0 helpful votes
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There were good options and easy to order. And fun to pick the Logo.

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
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I was excited to get all of my products. I spent over $200 on shirts, hats and shorts. I did not receive my order until the season was almost over which was very disappointing. Also the 3 hats fit very weird on your head, they are way too square and don't fit properly. The long sleeve shirt that I ordered for my husband looks very poorly made and cheap for the price!

Date of experience: August 21, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30