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PPL Motor Homes

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Florida
1 review
1 helpful vote
Follow JULIAN P.
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Part overcharge
April 25, 2016

Just tried to order a part for blue ox system & they quoted a price $142.00 over the msrp quoted by blue ox. I'm a 100% disabled vet but not a dam sucker for a rip off. The guy even requoted the same price when told over it was $300 known msrp price not $442. I had got msrp from blue ox only hr before I called these rip off artist.

Date of experience: April 25, 2016
Florida
3 reviews
1 helpful vote
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Summerfield FL office- I took my RV in to sell it. Amanda did an appraisal and we discussed being on Consignment versus them buying it. They gave me a tentative price for buying and said they would need to do a 19 point inspection and would call me back by the next morning, Friday. That morning came and went. I called to follow up and no return calls. The weekend went by (they are open on Saturday!) and Monday was a holiday. On Tuesday I called again (her office and her cell)-- 10 calls in all! I was suppose to leave on a trip on Wednesday morning becasue they had my RV. Finally on Wednesday late morning I called again and she answered. Said she had family issues- but to me that does not excuse not returning all those calls. Someone else in the office could have easily called.
All the staff members I met were very polite and seemed knowledgeable, but not returning a call when promised is not acceptable Rememeber they were holding my RV the whole time. When I finally talked to her I told her to call the office and tell them I would be picking up my RV and paperwork and would not take their consignment offer.
I could not work with a company that was so inconsiderate of my time. They could have cared less.

Date of experience: May 31, 2023
Alabama
1 review
0 helpful votes
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I order the DOMETIC CT SINGLE ZONE THERMOSTAT CONTROL KIT FOR COOL/FURNACE/HEAT STRIP MODES
Item *******. 700 | MFR# *******. 700
The Dometic CT Single Zone Thermostat Control Kit can control your Dometic heating or cooling appliances. The Dometic CT Single Zone Control Kit puts the power in your hands to control the heat in your mobile living space regardless of location. Whether you are camping in the middle of winter or driving in the cold conditions of the North, this Dometic Thermostat is perfect control.

Features:
Bluetooth enabled
Low profile design
Large LCD display
Singlular control
But it does not Have Bluetooth
Also shipping box was tore up and no detailed instructions
I would not reccomend

Date of experience: October 24, 2022
Tennessee
1 review
0 helpful votes
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Good prices but some problems
May 28, 2022

Ordered a new AC for camper on Sunday. Quick shipping but Sent wrong AC. Contacted Parts and AC is coming.

Date of experience: May 28, 2022
Douglas Z.
0 reviews
0 helpful votes
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I contacted customer service after purchasing a door cylinder that did not work. I was told they had to contact the manufacturer and would either call me back or send me info via email. Neither happened.

Date of experience: March 19, 2016
Jessica C.
0 reviews
0 helpful votes
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Except that the web store is difficult to navigate my order arrived on time and complete. Overall it was a good experience. I probably would have gotten some other items if navigating the site were easier.

Date of experience: March 19, 2015
CHRISTOPHER K.
0 reviews
0 helpful votes
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Would have liked a little more detail like package contents such as supplied bracket like they used to be sold with. But not a huge deal. Product received fast but was partially wrapped in paper where particles could enter gas inlet and black round cover on top that say's do not remove just falls off. Still need to hook up and see how well it works.

Date of experience: February 2, 2015
Florida
1 review
1 helpful vote
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Absolutely the Greatest!
November 11, 2017

We were having a difficult problem with our motor-home batteries not staying charged. Finally got it figured out and ordered the converter. Easy install and batteries are now staying charged. Your patience and understanding in this matter greatly appreciated.

Date of experience: November 11, 2017
Texas
2 reviews
0 helpful votes
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Great service
November 2, 2017

I placed an order and it was lost by the shipper. Called PPL and told them what happened. PPL shipped another overnight. That means alot to me and I will shop with them from now on. You can't beat great customer service these days.

Date of experience: November 2, 2017
Florida
1 review
0 helpful votes
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RV equalizer hitch
November 19, 2017

The equalizer hitch is an exceptional product at a great price. I had to buy one bolt that was missing. It was easily assembled and easy to install. I would certainly recommend it and give it five stars.

Date of experience: November 19, 2017
California
1 review
0 helpful votes
Follow Dan S.
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A damaged A/C was delivered and opened. I thought it might work and installed it, but it was dead. Ron at PPL listened to me and replaced the unit at no charge. I cant praise PPL highly enough for their honest business practices.

Date of experience: July 18, 2018
Florida
1 review
0 helpful votes
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We previously bought a new toy hauler from Camping World. We were on our vacation, only the second time using our RV, when the water heater circuit board went out. We were in North Carolina where the weather was cold and the water heater only worked off propane. Called several camping world dealers in the area and none of them stocked the part. Now this is a brand new RV under warranty. Called PPL and had the new update part and had the part shipped overnight to my next destination. The did a awesome job and saved our vacation.
Thank you so much
Dale Breuer

Date of experience: October 27, 2017
California
1 review
1 helpful vote
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100% Satisfied
March 24, 2017

My first call I spoke to Aaron, he was friendly and helpful and patient. My husband was working and the tow bar was my assignment. Second call I spoke to Mike he was also so helpful. I got what I needed and all shipping options were explained. We even got the tow bar 3 days earlier than quoted! Their price was also lower than any other online. Would highly recommend PPL.

Date of experience: March 24, 2017
New Jersey
1 review
0 helpful votes
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I received 2 (two) quotes from RV Repair shops for a Shruflo RV water pump that is rated to pump 4 gpm. Both were Over $220.00. I purchased one from PPL Motor Homes for@ $160.20 and free shipping. My kinda way to save a Buck!

Date of experience: November 24, 2017
Florida
1 review
0 helpful votes
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We found exactly what we were looking for. We were worried that because our camper is so old, that it would be impossible to find the replacement water heater. No more cold showers or boiling water to do dishes!
We will be checking your site for any other items that we may need.

Date of experience: November 13, 2017
Virginia
5 reviews
7 helpful votes
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Unrealistic sales lies
October 19, 2015

Bought some parts for my camper there a while back, and was told awning came with everything needed. When I got it, it didn't come with hardware. I called back to complain, ended up being nice, then bought the hardware. When it came, it came wrong. They charged me a restocking fee, shipping, and charged me for again another set. It was ridicuolous. I will take my business elsewhere now.

Date of experience: October 19, 2015
Missouri
2 reviews
0 helpful votes
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I ordered a sales item and the item was put on hold due to shipping to one address and my payment address being different. The person I was told to contact never answered my calls or returned my calls. After getting ahold of Customer Service, the sale was released. I then received a call that the sales item I purchased was no longer available and then they tried to sell me a smaller cooler for more money. Overall, I got a 5 gallon smaller cooler for the same amount I was originally spending but I did receive my product in the end.

Date of experience: November 27, 2017
Arizona
1 review
0 helpful votes
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Order was delivered with the mounting gaskets missing, I called your parts department and talked to Dan. He promised they would arrive the next day and they did! Gotta love when they "Say what they do and do what they say" Fred's RV Services

Date of experience: November 14, 2017
New Mexico
1 review
0 helpful votes
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Lost in UPS
March 30, 2017

I followed my order in UPS. My part arrived on the following day that I ordered to my home town. UPS lost my order, I had to wait eight days for their investigation. I called PPL and they said that I would get in female and two days later I now have my hitch. Awesome customer service.!

Date of experience: March 30, 2017
California
1 review
1 helpful vote
Follow Jay C.
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Great site for all RV needs, you can buy pretty much anything for your RV from PPL motor homes and even sell your used RV. We used them to get a washer/dryer and I would buy from them again. Though only problem is that I would recommend against buying a ventless system if you can. Get a vented dryer and endure the installation vent cost because they work much better and are less expensive.

Date of experience: February 21, 2014

Overview

PPL Motor Homes has a rating of 3.4 stars from 15,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PPL Motor Homes most frequently mention customer service, water heater and free shipping. PPL Motor Homes ranks 77th among RV sites.

service
9
value
10
shipping
5
returns
1
quality
6

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36,757 reviews