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PositiveSingles

How would you rate PositiveSingles?
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China
1 review
0 helpful votes
Follow Xing L.
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I used to feel gloomy and no hope in my life. But things have been changed since I've joined PositiveSingles. It's so warm place. I've met some cool friends there. Even the one I'm falling in love with. Yes, I think so. Maybe I should tell her my feeling soon. Hope everything goes well.

Date of experience: September 29, 2019
Tennessee
1 review
12 helpful votes
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One gets a lot of interest in their profile until the membership is upgraded and these "people" who winked at you never reply back. It is a common complaint in the blogs. I would suspect that the recent 5 star reviews are fake as well.

Date of experience: September 4, 2019
Positive S. PositiveSingles Rep
over a year old

We do not accept fake profiles and we manually review each profile and photo. If you find any suspicious accounts on PS, please don't hesitate to click REPORT when reviewing the profile. Any suggestion, please feel free to contact us at support@positivesingles.com.

Washington
1 review
18 helpful votes
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All fake accounts
December 8, 2016

Have been on here for a year, paying user, most people will not ever reply, very rarely somebody does, and then 100% of those people "disappear". They have fake accounts to bait you to pay so you can message them.

Date of experience: December 8, 2016
Texas
1 review
16 helpful votes
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I met three guys in person two were actually nice and about 5 fake guys. They just disappeared after winking conversing and when the next step was meet and greet. Gone! Not sure how the others got through but they did so pay for a long membership... Give it a try Oh free does not give you much and photos did help but I just dont like to keep it posted.

Date of experience: May 23, 2016
Australia
1 review
18 helpful votes
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I signed up for MPWH and Positivesingles, put all my photos and details in both sites. Next day i could not login, my account was suspended. Now i cant go in an delete anything. Send emails to support no response. Big mistake, i should not have put my photos in. Stay away from this site, its a con.

Date of experience: April 5, 2018
New Jersey
1 review
13 helpful votes
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Scamming
February 11, 2020

I've subscribed to this site. 3 times paying 95.00 for six months. They changed the site and it's hard to search through the filter. They cut back on the number of people that they put up for view. When you go to browse, after you put in your preference there is no search button do you stuck. They are ripping people off. I will be reporting this site.

Date of experience: February 11, 2020
Positive S. PositiveSingles Rep
over a year old

Thanks for your feedback, firstly, sorry your bad experience here. Please contact us at support@positivesingles.com with your username. We will carefully check the issue and resolve it for you.

New Zealand
1 review
7 helpful votes
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The amount of restrictions on that site is honestly ridiculous. Not only can you not message people, but your profile changes are heavily moderated and censored; and even your username!
I wholeheartedly recommend Tingler to anyone considering using PS, because it's clearly designed in a way to not exploit a vulnerable community just looking to find love. None of those restrictions apply.

Date of experience: March 27, 2021
Positive S. PositiveSingles Rep
over a year old

To ensure all PS members’ security, we have to manually review each profile and photo. We do not accept fake profiles. Any suggestion, please feel free to contact us at support@positivesingles.com.

Texas
1 review
21 helpful votes
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Seams like a scam.
May 22, 2016

From conversations with multiple women, I have determined this is a scam. Things I told one person would be repeated from a complete different person. I can tell I'm talking the same admin because of repeated conversations with different people. Then when things start to get any where near serious, bam, gone.
After serving all these other people mentioning the same thing, convinced that this is a scam.

Date of experience: May 22, 2016
California
1 review
1 helpful vote
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Good mobile version
August 20, 2020

The mobile version of the positivesingles website has a very good experience, mainly because it is more convenient to browse on a mobile phone.

Date of experience: August 19, 2020
California
1 review
6 helpful votes
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After creating an account, and paying for a premium subscription, I logged out, and logged in about an hour later, the site then complained of 'suspicious activity' and I am blocked from the site. I have no idea what that would be about. Why it thinks I could be suspicious, No 'spammer' is obviously going to pay $33 for a membership, they are going to use the free account. All I did after creating my profile and buying a subscription was browse for 10 minutes. So there is nothing suspicious about what I was doing.

I would seriously reconsider sending them your money, as they may keep it and deny access, and there won't be anything you can do about it.

DON'T COUNT ON GOOGLE PLAY to help either. They will not refund my money even after requesting the refund within an hour of signing up and being blocked from the site. If I had paid with a credit card, the credit card company would immediately refund the money if they didn't provide the service. I paid with google play and a google gift card specifically to remain anonymous.

UPDATE: They are now saying my profile content is 'suspicious', this is complete nonsense, as it's the same profile as is on their own other site MPWH that has had no issue. They are demanding my drivers license to allow me to use the site. Why would anyone want to give their Drivers license to a site that is for STD's. If the site gets hacked, your drivers license and information will be stolen, and you could be outed to the public. Also a good reason not to put photo's on such a site, just email them to a potential match.

Them accusing me of suspicious activity is obviously not true.

I replied to the site that I am an ideal user, always respectful to everyone, you can see this by viewing my activity on your other MPWH site. I told them they need to give my money back or allow access to the site, and that I never agreed to give anyone my drivers license.

Update: Well, I was surprised, but they have fixed it, I now have access. I've updated the rating above. Hopefully these issues do not return.

Date of experience: May 8, 2021
Positive S. PositiveSingles Rep
over a year old

Positivesingles sets itself apart from other online dating platforms with its exceptional user-friendly policy. We understand the importance of customer satisfaction and strive to ensure a seamless experience for our users.

If you find yourself in need of a full or prorated refund within a reasonable time frame, or if you're unsatisfied with the service provided, Positivesingles offers convenient channels for resolution.

By contacting our customer service team at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or reaching out via email at support@PositiveSingles.com, you can initiate the refund process or seek assistance. Rest assured, Positivesingles is dedicated to addressing these inquiries promptly, with a commitment to resolving your concerns within 24 hours.

For users who have made payments through the Google or Apple app stores, it's important to note that billing is handled by these respective platforms. If you require a refund in such cases, Positivesingles recommends reaching out to Google or Apple directly.

Our customer service team is also available to provide detailed guidance on the refund process and can be reached at 1-416-628-1072 / 1-833-408-2593 (Toll-Free). We will gladly assist you in navigating any billing-related issues and provide the necessary support.

Positivesingles prioritizes the satisfaction of its users, and our user-friendly policy reflects this commitment. By providing accessible avenues for refund inquiries and timely assistance, our platform ensures our customers have a positive experience and can rely on the support offered.

GB
1 review
10 helpful votes
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Not very good
May 12, 2018

- Hardly anyone on there
- Of the people that are, hardly any with photos.
- Limited accessibility (Have to pay to message) - Which is a good thing in a way

- The site is too expensive for what it is.
- Ugly interface, slow website and the mobile version has issues; brings back only a couple of profiles in "search".

It could be so much better, especially if there were more people on there. I don't feel that it's marketed very well, especially considering about 50 - 70% of the population has what I have. They need to run some PR and awareness social campaigns or something.

Obviously there are benefits to a site like this, but now that there are regular dating websites that are incorporating std questions into their algorithms, this could be a sinking ship.

Date of experience: May 12, 2018
China
1 review
1 helpful vote
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Having a baby!
January 30, 2024
Updated review

Best decision I ever made! I met the love of my life and a year later we are having a baby together! Good luck to all the new positive singles out there. The site is well worth it.

Date of experience: January 29, 2024

Perfect site
December 30, 2023
Previous review

We met and it was love at first sight. Thank you so much for your help and hopefully others will have the same experience as me. I love my lover.

Date of experience: December 29, 2023
Georgia
1 review
2 helpful votes
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Pretty good!
January 14, 2020

PositiveSingles let me to find exactly what I am looking for. I'm now enjoy happy relationship after meeting a nice woman on PS app. I highly recommend this dating service for STD and herpes people. Just a suggestion: PS should improve their match system.

Date of experience: January 13, 2020
GB
1 review
10 helpful votes
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The customer service / "Positive Singles Team" are a bunch of (? 8#$... I received a warning that my membership would be revoked because I asked another unpaid member if they wanted to chat using a different app/website. I've since closed my account as I'd prefer not to give my money to a bunch of greedy/ignorant ####$

Date of experience: March 22, 2020
Positive S. PositiveSingles Rep
over a year old

Thanks for your feedback, firstly, sorry your bad experience here. Please contact us at support@positivesingles.com with your username. We will carefully check the issue and resolve it for you.

Utah
2 reviews
2 helpful votes
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Met my match again
September 28, 2019

Thank you so much, you really help me and I met my match again on your site.
We met on PS and talked for about 2 months. After meeting with each other we knew we had something very special. We are now engaged and planning on getting married soon. I knew God had someone for me regardless of a silly STD. Everything happens for a reason, don't lose hope.

Date of experience: September 27, 2019
California
2 reviews
26 helpful votes
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Positive Singles is the best herpes dating site. They quickly respond to suggestions and complaints. They are always trying to make the site better and most importantly, they support people reaching out to each other locally, by having events. This is critical to alleviate the isolation and oppression fostered by the control MPWH has over its customers and what they right, even privately to each other! Don't pay them a penny to violate your privacy.

Date of experience: June 18, 2010
Illinois
1 review
5 helpful votes
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Ok, until it isn't
August 8, 2022

I used this site for a couple of years, and then out of the blue, they say I have violated the terms of use. Well I had not, and when asked they gave no answer about what I had done. I protested, they said well send a copy of your drivers license and we will reinstate you. I sent it, was back on, and a few days later, suspended again. Numerous emails and calls to customer service were ignored. Still suspended. I would give zero stars if I could.

Date of experience: August 8, 2022
Positive S. PositiveSingles Rep
over a year old

Thanks for your feedback and sorry for your bad experience here. Could you tell us your registered email for checking or contact us again at support@positivesingles.com? We will investigate it right away.

Massachusetts
1 review
3 helpful votes
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Site is Trash
May 19, 2024

One of the worse dating sites out there. The women are not very attractive and they act like snobs. Also, they are all covered in tattoos and live far away. This site is a waste of time.

Date of experience: May 19, 2024
Positive S. PositiveSingles Rep
11 months ago

We understand that finding the right match is crucial and we strive to cater to a diverse community with different preferences. It sounds like your experience hasn't met your expectations, which we aim to improve upon. Our team continuously works on enhancing our matching algorithms and expanding our user base to include members from various locations and backgrounds.

We encourage you to explore adjusting your profile preferences, as this may help in connecting with matches more aligned with what you're looking for. Additionally, new members join daily, so there might be someone just right for you around the corner!

Florida
1 review
0 helpful votes
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I have met a lot of intelligent and all around interesting people on the website. It's a great way to meet HSV friends with common interests, Maybe even a special friend. I would recommend this app to other living with STDs.

Date of experience: October 30, 2020
Idaho
1 review
30 helpful votes
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Don't waste your money.
February 21, 2019

I've foolishly tried these charlatans three separate times over a 5 year span and it is a complete and utter con. They take advantage of earnest people's desire to not be lonely by basically forcing you to become a member if you want to have any real results. There's the rub. After increments of one month, two months and 5 months, no hits. Once I canceled my membership I received hits instantly: every time. This obvious ploy to retain your money is so greedy and blatantly clear its shameful. There is a reason these people were sued in a class action lawsuit. Save your money and date normally and just tell them or, $#*! it, spread the love. We desire to not be lonely and these parasites are taking advantage of us. Please don't be a three-peat idiot like me. Also, the same company owns all the top three std/herpes dating sites. It's the biggest clandestine rip off going.

Date of experience: February 21, 2019

Overview

PositiveSingles has a rating of 1.8 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PositiveSingles most frequently mention customer service, fake profiles and next day. PositiveSingles ranks 625th among Dating sites.

service
37
value
37
shipping
4
returns
8
quality
37
This company responds to reviews on average within 8 days
+10