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Maryland
2 reviews
5 helpful votes
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Be wary
June 14, 2018

There's almost no customer service and very little recourse for buyers who get ripped off. Most of the clothing is overpriced by sellers who don't seem to understand the concept of depreciation. I have not bought anything expensive here and I advise others to proceed with caution. If you're looking for used designer handbags there are resale sites out there that back up the things they sell.

Date of experience: June 14, 2018
Washington
2 reviews
17 helpful votes
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Catty, mean girls
June 6, 2016

I started selling on poshmark in hopes that I might be able to save up enough to buy my dream purse second hand from their website. Well, I was bullied and harassed by other users. This might be okay if you're a mean girl who likes drama, but I'm too nice for that kind of thing.

Date of experience: June 6, 2016
South Carolina
1 review
18 helpful votes
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Posh probs
November 11, 2020

Poshmark has the worst technical problems. All the time listings disappear, contact customer service no reply until 24 hrs later if lucky, then they claim something triggered their automated system, and they do restore the listings immediately. There seems to be a LOT of females on this sight who troll and try to cause trouble. Its truly not worth the time to list here unless you are just selling used clothing and can just give it away

Date of experience: November 11, 2020
North Carolina
1 review
1 helpful vote
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I've been a poshmark buyer and seller for almost 10 years. Relatively successful selling and pretty terrible overall buying experiences. More things wrong than right. Most recently bought a pair of jeans that were misrepresented - reached out to posh during the allotted time and was asked to provide additional pictures - and I did. Twice. Now they sent an email saying they've closed the case and I can't return the jeans because I didn't send the pictures! I have the damn emails! Infuriating and not the first time they've done me like this, but it will be the last. Good job losing a decade long customer Poshmark; hope it was worth it.

Date of experience: February 10, 2023
Tennessee
1 review
1 helpful vote
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Don't come here if you want multiple items from different sellers. I can still find things cheaper from other sites that offer free shipping or bundle everyone's into one shipping. I'm not going back for this reason. Plus some sellers don't answer for days and then the product sells.

Date of experience: February 6, 2018
Texas
1 review
9 helpful votes
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Without ever selling 1 single item, Poshmark has decided to block my account. I have tried unsuccessfully over the past 4 months to get a response from their customer support team. Nothing. Crickets. I literally did NOTHING and they suddenly decided to block me! Zero SALES! I posted a couple of costume jewelry pieces. That's it. If there were a 0 rating, that would be this!

Date of experience: July 26, 2022
Florida
2 reviews
19 helpful votes
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Buyers Beware
January 17, 2023

I bought an item supposedly NWT that arrived used and smelly. The sellers ratings are misleading because this seller appeared to be reputable. Poshmark Support sucks and doesn't respond until after 3 days when the purchase is Auto Accepted in their system even if you don't want it and try to return it. They are unscrupulous and deceitful.

Date of experience: January 17, 2023
Arizona
12 reviews
69 helpful votes
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CONSUMERS BEWARE!
May 20, 2018

The numerous negative online consumer reviews confirm Poshmark's ongoing, unacceptable, and potentially unlawful business practices. The common theme includes substandard customer service, poor management, no customer service contact number, product misrepresentations, and the sale of prohibited items pursuant to Poshmark's seller policies. Consumers should file a complaint with the Federal Trade Commission against Poshmark for deceptive and/or problematic business transactions and request a full charge back to their credit card for merchandise returned or cancelled that was not refunded, for goods not received, misrepresented, or damaged, and for other merchant issues specific to their transaction.

Date of experience: May 20, 2018
Ireland
1 review
10 helpful votes
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Awful customer service
October 2, 2017

I was conned out of $140.00, the seller blocked me and deleted my comments as soon as I had paid. After 6 daily emails with no response from customer service, it looks like I won't be getting my money back. I tried to cancel but it's not working and there's no safety net in place for customers who get conned like this. Do not buy from Poshmark, try ebay, Tradesy or Depop instead.

Date of experience: October 2, 2017
Oregon
1 review
1 helpful vote
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I know a seller who was flagged for not dropping her price to a ridiculously low offer, blocked from posting new ads and had her ads removed, making this site s complete waste of time. I think some policy changes are in order shortly.

Date of experience: February 13, 2017
Ohio
1 review
1 helpful vote
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Poshmark customer service sucks they have done nothing to help.I emailed them approx 6 to 7 times and they send the same email back it seems like a robot answering back. You cannot call them,they do not take calls or messages. Again they suck

Date of experience: March 9, 2023
South Carolina
2 reviews
4 helpful votes
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I have not had good experience on Poshmark. As a buyer I find that items may take over a week to ship (twice), arrive with undisclosed damage (twice), & orders cannot be returned because of fit (I have been stuck with items I cannot wear three times). I have also sold a few things, but buyers made ridiculously low offers (even though I priced below the sold category on Ebay, they were still looking for a further 50% off!). Poshmark holds the money so you have to request to get it unlike other sites where you get the money direct to you. Fees are high in relation to value. Is there anything I like about this site? Not really... cannot recommend for buying or for selling.

Date of experience: October 31, 2018
New Jersey
2 reviews
9 helpful votes
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I have been selling on other sites since 2006. I have dealt with many losers but Poshmark takes the cake. I don't believe they even read your questions and 20% commission is very high for terrible service. I'm glad I saved all my emails.

Date of experience: February 22, 2017
New York
1 review
0 helpful votes
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I simply wanted to sell some new men's pants. They don't explain how to list more than one item. I figured I would write in the body of the description we had 5 for sale at X amount each. My listing was "flagged" and I never got feedback, despite waiting for an email for almost a week. Useless. Looking for another platform.

Date of experience: July 30, 2023
California
1 review
14 helpful votes
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I try several time to get this taking care and their customer service sucks. Not even a e-mail reply. One of the sellers must got my credit card number and made a sale to some shorts for $ 50.00 plus tax that I never authorize. My advice be careful.

Date of experience: October 17, 2015
Arizona
1 review
0 helpful votes
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Horrible experience
November 29, 2022

All sales are final. Mother in law bought a gift for my son. It was the wrong color and they would not let me return. Very frustrating dealing with them. She thought she was buying it from Walmart so I'm not sure how they managed to link their ad.

Date of experience: November 29, 2022
California
1 review
19 helpful votes
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I made 2 purchases last week. Poshmark took money out of my account right away. 5 days later, i get an email that "seller changed mind." What?! I guess this is a fairly frequent occurence.
Second item was never shipped and no communication from the seller or poshmark. Now, I'm wasting time emailing everyday trying to get my money back. It seemed like a good deal at the time, but now i know it was all a scam. Really, do not bother.

Date of experience: November 11, 2020
New York
2 reviews
0 helpful votes
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Worst experience ever!
December 20, 2021

This is a SCAM- bought a New with tag listed jacket - received a worn one- smelling like food and perfume! Poshmark did not wanted to refund the money! Better pay a bit extra as you will never get your money back if any issue.

Date of experience: December 20, 2021
Colorado
1 review
6 helpful votes
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No quality filter
July 6, 2017

I've had a couple of great transactions and a couple to be desired. Essentially, there is no quality control. You can buy something that isn't actually still available because people don't delete their sold items. The biggest complaint is getting an item that isn't remotely as advertised, I. E. in poor condition. It's just annoying from a site referring to itself as "posh mark". And why the hell are people allowed to sell crap from old navy?

Date of experience: July 6, 2017
Washington
1 review
5 helpful votes
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BS
August 15, 2017

I ordered several things that came as pictured and as described, the final item i got was sized xxl but really was size of a medium at best. I purposely don't buy outside the U.S. do to ridiculous sizing issues. I filed s claim it was denied I'm stuck with a shirt I can't wear. Beware sellers don't have to disclose they are selling you cheap small crap from other countries.

Date of experience: August 15, 2017

Overview

Poshmark has a rating of 1.3 stars from 2,853 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
774
value
699
shipping
673
returns
650
quality
632
+783