Poshmark

I purchased shoes and they have not been sent. You are UNABLE to directly contact sellers? You are UNABLE to inquire about the order. Sellers can post an email, which this one did, and emails were sent back as that is not a working email address.
What on earth kind of company is this? Why is there no way to contact sellers or a customer service department?
Poshmark, you need to look at Ebay and Amazon and change some of your business practices.

I reached out to Poshmark about items that I received broken. They refused to do a refund for me. They expected me to shop the broken item back to the seller and waste more shipping on items that are clearly broken. Took them days to even respond to my request. They didn't respond in a timely manner but told me I only have so much time to respond to them. I am frustrated that I can't speak to someone in person about this. Please be careful as they will refuse to resolve your issue if you don't pay for shipping to return a broken item.

I have sold on eBay for two years and have been very successful. Thought I would try to list 10 things on Poshmark and see how things would go. I listed 10 very trendy brand new items (j Crew, BCB Generation, etc) at a price that was equal or less than similar used items. I gave it 30 days and sold absolutely nothing! I followed, joined parties, shared, etc, etc. This app is such a waste of time because you spend a huge amount of time following others. They call it the following game! How does this sell your merchandise? Also, the app is a HUGE suck on your IOS space! Deleted my listings and the app today! I can find a better use of my time than hitting that follow button thousands of times!

I have purchased 38 items on this site! Some how my 6 yr old niece played with my phone and I was looking at this app,she hit her finger on this app,and it went to buy now and that accidentally purchased a $100 item that I would never purchase,and it is a gold plated jewelry that breaks my skin out! The seller would not even speak,they took my money and I have not received item! This site allows 3 days if there is something wrong to return, they basically stole my money!

Both the seller and I have been trying to contact Poshmark regarding an order placed over a month ago. They are not responding and we both got ripped off! Do not order ANYTHING from Poshmark! They are no longer communicating with either of us. They have the watch and my money! Buyer beware!

I've been buying and selling on Posh for about 2 years. Overall, I've had great experiences and will continue to use them. The only thing I really take issue with is the flat rate shipping. There should be a couple of options for shipping. We're paying $6.79 for express 1-3 day shipping but sellers have up to 8 days to ship before you can cancel? So you're paying for express shipping but it could take up to 2 weeks ( or longer)?!?! That's a bit ridiculous. I think if the seller doesn't ship within 1-3 days, the shipping should be refunded to the buyer.

Do your own research, ask sellers questions. I've bought 2 things so far: a dress and a kentucky derby hat. I googled the dress and saw that it's likely some cheap thing made in China and it is. But I only paid $15 so I'm ok with that. The hat I knew had been worn to the derby, has makeup stain on the inside. For what I paid for it, I'm ok with that too. Both items were shipped promptly. Recommended the site to friends, hopefully I've set their expectations accordingly.

I sold several items but resent the high fees. Every time I sell, I am not sure why the fees are high. Understand the technology is expensive but the fees should be lower. Women mostly want to sell, not enough buyers so you get 'bots' or weirdly anonymous profiles ( probably Poshmark staff) to buy from your closet. The only way to make real money is quantity and trends- the more you have in your closet the better. Also a lot of buyers are cheap driving price down below value, I made that mistake! Don't bargain with cheapies!

I've gone on several months of sending them emails on an issue I am having with my account. I have not heard back from anyone. I even added my username and email as recommended and still waiting to receive a reply. Meanwhile they are still collecting their commission on my sales.

I used poshmark for years. They get worse and more greedy all the time. In addition to the 20% cut they already take from each sale, now they have "promoted closets", which is just another way from them to screw over sellers. With promoted listings, you pay every time someone clicks on your listing. Not every sale, but every click. This is ridiculous. Also 20% is already a very large cut, but now they want to be paid every time someone just looks at your listing. It seems they never tire of looking for ways to hurt sellers.

I was sent a pretty dress in a very timely matter but it is so see-through that you could not wear it in public. They would not accept my return request. I even sent them pictures of the see-through dress with tags attached. Unhappy customer!

I have been buying and selling with Poshmark for a few years now. I do have a few complaints. I get that shipping went up but my goodness it does not cost $6.50 to ship a tee shirt. That is highway robbery. So I end up paying $11.50 for a $5.00 shirt? I can go to a store and get it cheaper at that point. Also, once you place an item at $4 or less you make like $. 10 on the item. Is it even worth the hassle of shipping at that point? No, it is not. My BIGGEST issue with them is this... As company... Poshmark please DEACTIVATE INACTIVE accounts! I don't know how many countless times I have liked something and inquired about the item, only to realize that seller has not been on Poshmark for a year plus. I have purchased items on sale only to never have it shipped out and then wait 15 days for Poshmark to give my money back. This issue would decrease tremendously if they would just deactivate accounts with no activity for a certain amount of time.

I've been buying on poshmark for the past year. I just found out that the approve and authorize is just a bunch of BS.
I received an item a few weeks ago and as soon as I opened it and saw how cheap it was compared to the actual ad
I went back on the website and found the only link provided to say I do not want this. I completed the form to let them know the item is not as described.
Their response: they released funds from my PayPal account. Now I am in the process of disputing this.
If you think you have any options on this website, you're wrong.
So basically, I can list a brand new piece of lingerie. Send you a pair of dirty underwear and when you clearly don't want them... TOO BAD..

Honestly poshmark sucks. You get a $#*! ton taken out of what you make on each purchase, you are constantly getting notifications about "poshmark parties" but no one EVER buys anything. I've had my listings up that are quality for almost a year and I've made ONE sale. It's a waste of time honestly. Just a $#*! ton of notifications that's mean nothing and an app that just takes up space on your phone. No one buys anything unless its Gucci, Chanel or VS that's marked down to a ridiculously low price and it only ever gets marked down that low either because its been listed for so long and no one will buy it or because its defective. Ridiculous app. Total garbage. If I could rate 0, I honestly would.

First purchase was my last. Seller gladly took my money but refused to ship my order. Waiting for refund. I highly recommend never doing business with them and encourage friends, family and followers to blacklist Poshmark.

I only ever buy my purses from here because I love the process. I love being able to negotiate prices with sellers and having so many vintage options to choose from. It's especially nice because of the customer protection they give out. I've found Guess as well as Burberry purses for less than $20!

This website charges you almost $7 when you purchase something even if it is a 3 oz item. The seller is not getting the difference. THE COMPANY KEEPS IT! I have tried to encourage some of these sellers to avoid fees and sale on groups that are on Facebook. It is very popular now. U still use paypal just like poshmark. They also allow sellers to take forever in shipping. If you need something in a hurry, to damn bad. You cant contact sellers/each other except for on the public comment section. U have to wait 7 damn days to cancel something if it has not been shipped. 7 DAYS! U cant reach anyone and you cant report your issue in a specific manner. They have already ready issues that you select that then has a stupid auto response.