Poshmark

I purchased an item listed as white. It was a dirty yellow/ivory. Asked the seller how to resolve/return. No reply. The only thing left was to file a "claim". Then it took 10+ days of me supplying multiple photos to Poshmark to back up the claim and my request to return. The "team" said it was "as described" and denied that it was listed incorrectly. The seller has the advantage and Poshmark wants to make it's percentage, so they decide on the seller's side. Obviously Poshmark's customer service is prejudiced AND colorblind. Beware.

I've had some ups and downs with this company. For the most part though they were really helpful with most issues, but I did find the longer I've been on the app and the more active I am, the more receptive they are when I contact them about a problem. The 20% fee hurts a little but if you know what you're doing and price your items right it can be a good experience. I find it stressful to figure out the weight and postage of shipping for different items on my own on sites like ebay and depop, so I like that they send you a prepaid label, it makes it super easy. So far (as a Canadian) I've found this is the easiest platform to sell on.

My first complaint was that they have inaccurate sizing charts misleading customers to buy shoes that are two small and won't let you return them even though they provide inaccurate and misleading sizing charts. So I attempted to sell them to my roommate, but the shoes came with huge cracks in the souls not visible in the pictures online and the shoes literally fell apart in the first hour they were worn so I could not resell them. I have emailed Poshmark about 10 times, but they just respond with stock answers that claim I should've checked the manufacturer's sizing chart and not there's. They also recommended I just resell the boots on their website wherein they would take %20 commission! And NO ONE is going to buy these boots now that the souls have disintegrated.

Disgusting disgusting company. When I sold, they took a huge chunk. And when I bought, they don't give refunds when the item is not as described or FAKE? I advise you to stay away. I wasted so much money from this stupid platform.

Do not use Poshmark, unless you want to be harassed by buyers. I was harassed by a buyer accusing me of running a scam. I sell legitimate items, I have and maintain 5 stars consistently. When I reached out to Poshmark, they gave me a caned answer, we are taking care of it. They issued credit for an item the buyer bought. The item works with no issues. Poshmark does not do due diligence. If they had reviewed the online chat from this buyer, they would realize i was the one who was being abused and harassed.

I was looking for a particular straw bag for summer! I can't believe the crap that people try to sell on this site. What is worse, is what they are asking for said crap! I felt like I was looking through a run down thrift store. So many of the sellers waste your time as well. They either don't take sold items down or they don't respond to your messages. I did find my Mar Y Sol flower tote, although overpriced, it was in new condition and I wanted it. I ordered, sent payment, and item never came. I had to get a refund. If I am looking for something that is discontinued, I will look here to see if I can find in new condition. UPDATE: I have since deleted my account. This site and most of the sellers are not worth my time.

Terrible customer service. Sold an item and the buyer damaged I had proof from pictures the day before I shipped it but the buyer said it was damaged! So even though I provided pictures that the item was in pristine brand new condition they still returned me the item broken and gave the buyer the money back! Such scammers never doing business with them they only want to take the money, in top of that charge 20% of each sale for doing absolutely nothing. Worse company hope the go out of business soon

I bought a Gucci clutch through Poshmark under an email heading that said,"Gucci up to 70% Off!"
After placing my order, the bag was sent to their authentication department, but when I received the bag, there was an outlet store receipt in the bag that showed the seller bought it for less than 50% of what she sold it to me for. Did the authentication department miss seeing the receipt? This was misrepresentation & fraudulent promotion. They, of course, would not let me return the bag or answer my questions. Save yourself money, time & aggravation, & shop elsewhere. Zero stars for this lousy company.

Buyers BEWARE: According to poshmark support, a poshmark seller does not have to honor an agreed upon offer price. Sellers are allowed to accept an offer, refuse shipping the item, and in 7 days after payment has been made, poshmark will conveniently cancel the order. Then the seller is approved to immediately repost a copy of the exact same listing and increase the listing price to their discretion with no repercussion. Poshmark support refuses to even look into these sort of matters. Thank you Peter!

I had significant fraudulent activity on my Poshmark account and Poshmark did not respond to my concern. When they finally responded weeks later they told me that because the purchases were made from my account then they were not considered fraudulent activity. However that is the exact definition of fraud: When someone else Pretends to be me and use my account to make false purchases. I'm extremely disappointed in this company for not protecting my personal information but also not taking action to make things right.

Received approval to return shoes along with a shipping label to print. Stipulation that it be shipped within two business days. I am shipping today. Good thing I am not traveling too far. Let's see what happens.

I purchased a dress from poshmark that arrived horribly damaged. I reported this and requested a refund ( included photos of damage noting that it was a different garment than advertised). They refused to refund saying seller claimed I'd damaged it and since I couldn't prove otherwise, they would not refund - what!? The damage was caused by amateur alterations the the dress - not something it would even be possible for me to have done in the time between receipt and complaint! Sadly, they seem to side with the big sellers ( this person has a poshmark shop or "closet"). Probably thinking they will make more long term profit from the seller than from the buyer

While I did not like the fact that your questions/negotiations are viewable by everyone, I did end up buying some tops that were exactly as advertised, in perfect condition, inexpensive (a great deal), and were shipped promptly.