I have purchased 15 things on Poshmark within the last 8 months. All of a sudden, they can't ship to APO boxes. Shame, shame, shame on you!
Replies once in a new moon and it's impossible to reach them. Get yourself a phone number or have a chat option!
They are selling counterfeit dress. Don't be a victim. I would never buy anything from this website again. They are the scammer.
U want to get designer for the lowest price shop here and buy the replicas of any authentic item u really deserve
I recently had an issue (10. 21. 15). I have been selling items from my storage unit. I sold a new without tags blazer from Jcrew to a buyer with whom I had had regular communication regarding the item.
She received the item and reported it as "not as described". Poshmark informed me that the buyer had sent pictures of as evidence of whatever was "not as described". Then when the case was closed, Poshmark informed me that the item "had an odor". How was that determined from a picture?!
All of the items I am currently selling are from my SEALED wardrobe box in an air-conditioned facility. In the past two weeks, I have sold items from said storage without any problem, I even received 2 -5 star ratings.
There is absolutely no seller protection and these ridiculous buyers get away with purchasing an item, wearing it for one day [ NOTE THE THREE DAY WAIT BEFORE THE SELLER GETS THEIR MONEY] and then returning it for a full refund! Its absolutely ridiculous.
On another occasion, there have been two, the buyer returned an item because she said it was "not as described" and then provided pictures of a torn dress! I didn't mail out a torn dress but I sure received a torn dress back which I then had to pay to get fixed and then resell on EBAY.
Poshmark protects its buyers, but its the sellers that are giving them money and we should be protected from scammers and liers!
NOTE: I have been selling items on Ebay hassle free since 2005. I have received one negative feedback in 10 years and that was because I shipped an item late.
THEY HAVE DESPICABLE CUSTOMER SERVICE! Allow me to explain.
I recently bought a piece of lingerie on Poshmark. The item said NWT (New With Tags) on it. When I received the item and tried it on, I was extremely disappointed to discover that the top of the cups were stretched out and gaping horribly. I filed a complaint with Poshmark under "item was not as described" sent them a picture and explained the situation. I then received an email from customer support stating "I'm sorry but we don't do refunds if it doesn't fit you or you just don't like it" I'm sorry, but what do you do refunds for? If I buy something online and it doesn't fit me, I should be able to return it, no questions asked. You obviously care nothing about your customers. Your service is a joke and it's no wonder your ratings are horrible
I started using Poshmark with every intention of buying and selling peacefully, but rest assured I will NEVER be using your services again and I will leave a negative review about you on every social platform I can find. Have a nice day.
My dogs and I are not happy with this platform. I was excited to try Poshmark but if there is no flexiblity, exchanges or returns it is not worth it.
FROM NOW ON Buyers if I don't trust you IM CANCELLING YOUR SALE! I have a right to ask for references before a sale. If you have shades on to block your face im cancelling the sale. If I don't know you for at least a week OR you try to lower ball im cancelling the sale. I need proof or refs why you are trustworthy person or feedback otherwise no go. ALL shady instances I mentioned reasons why you will be denied and blocked. I will also be scanning people to block. Also I do not owe you anything if you try to steal. Finally all items sent back to me will have a video taken before opened, and if need you try to scam they will be FORWARDED to proper law enforcement in your state will be CONTACTED! Im sorry it has to come to this but with such a faulty program, I mean app like Poshmark (Indian based business) that decides to have an almost non existent support or no contact phone. I have to set my own rules to keep the trustworthy people in and shammers out that jump the gan and open cases right when their item is received! I will now be nitpicky, size people up and randomly block and choose who I sell to. I keep pride in my branded items and if you want to shop my closet you better be real. I Just made a backup of my closet (photos of my items if I need to transfer to a different site) + the top buyers. Dismissed
I had a problem and all the poshmark support person said was "best" and I waited over a week for a response. Unacceptable.
I purchased a single plate thinking I was purchasing 10 at $50.00 I would not have done. No remorse from seller I ask to return. No I will NEVER USE THIS SITE
Nothing to add to the above. I was very surprised.
I forgot, as always, to read the reviews. So had to pay.
Wrong shoe, wrong size, wrong color…
Ridiculous! Never again! Awful! Terrible!
Seller: Colette Kurtz
Run away from this company. The buyer has no rights. Once you get the item, it is yours, whether the item purchased is half way usable or not at all.
Item advertised as size Large - received item with tag of Small - would not allow return or refund - Poshmark indicated sizes vary and item not mis-represented - REALLY
One of the worst site to sell. Was tagged with counterfeit items and they we're not. I hope their stocks take a big hit.
Tried multiple times to purchase at Poshmark but the sellers never shipped items! Wont waist my time again!
Overview
Poshmark has a rating of 1.3 stars from 2,854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members