Popeye's

Our family loves Popeye's Chicken however, no one will volunteer to pick it up because of how long it takes. There can be one person in line before you and it still takes 30 minutes. Very slow and no one is in a hurry. For family during Thanksgiving week, I ordered online using Grubhub in the hopes it would be ready on time. My order was confirmed to be picked up between 5:55 and 6:05. My husband arrived at 6pm and they had not even started the order. It took 30 minutes to prepare. Very poor follow up!

I'm sitting at the new Popeyes on Gateway. 11 customers have come thru since I ordered a chicken sandwich an I finally get mine. After 10 mins I asked about it she said it takes 6 mins to cook. Ok so I still had to wait 20 more mins

I like Popeye's Chicken! They have been my favorite until I developed high blood pressure. I no longer can afford to consume their chicken because of health reason being specifically the extremely high sodium levels in their foods. I had to switch to another a brand that is not as salty as Popeyes. Hypertension is a huge problem in America. You can do something to keep Americans more healthy by being a leader and use less sodium in your products. Amen.

Only one person was running the entire store the last time we went, and the chicken was so old and dried out that it was inedible. We literally couldn't get our teeth through it! First of all, I felt terribly sorry for this poor girl who was all alone, trying to deal with working the counter, the window, the cooking and the packing up of meals. It resulted in a horrible meal. Where in the world was the manager or the supervisor to help? Someone else should have been there. I bet the chicken on my sandwich had been sitting under the heat lamps for many hours...gross.
If Popeye's wants to survive around here, they need more employees, flat out. I was disgusted by both what I saw, and what I ate that night.
Get it together, Popeye's!

The Popeye's Chicken on Warrenville is horrible, no good customer service, the meat is old and dried out, I bought a two piece dinner today, the chicken was brown in the inside and it was fried too hard, the biscuit was hard as a rock i threw my whole meal away, they need to do better, letting that chicken sit up under that light and have the nerve to sell it to the customers, I will go there again., y'all need to have a meeting with Y'all employees.i threw the receipts and chicken away.

I hadn't been there in years when family loved it. But I decided to go today what a mistake. Ordered 6 spicy tenders, side of mashed potatoes and gravy, ranch dipping sauce, and med drink. Total 10.75. Got home and opened bag. Found chicken to be more off a nugget like McDonald's, mashed potatoes had maybe a half teaspoon of gravy on it, and no ranch dipping sauce. Won't be going back and would recommend the same for you.

The main reason i went to popeye's was because of the Cajun rice! Now that it is gone, I won't be back in the future! I know I'm just one person but I'm sure there are others! You had a great product and some one in corporate decides no one wants it! I just don't understand!

There is a Popeye on Howard st and Damen Ave., Rogers Park in Chicago. That place has the most unkept, unclean employees I have ever seen. You can stand there hours with no end and they ignore your being there. I was there today 10-31-24 around 6:15. I was standing there for almost 25 minutes and I had to leave. No service, totally ignore. There were about 5 visible employees. That place is nasty, dirty, untrained employees and horrible service, not to mention with an attitude. That restaurant needs to be shut down by the city sanitation. Will never go there ever again.

I purchased two $6 dollar big box meals today at Popeyes in the drive thru. After leaving I noticed they charge $6.99 each for the $6 dollar boxes. This stinks and I will never go back to Popeyes for anything! Beware is the SCAM Popeyes is offering! The charge was a credit card and they did not give a receipt with the purchase

I ordered delivery from popeyes & I was missing items. Got thighs instead of breasts. So we order pickup & check our food & sides were missing & again thighs no breasts. Go to get a refund & they say they have been out of breasts & just changing out for thighs. Thing is breasts cost more than thighs & scamming customers & being dishonest is a terrible way to treat people. 0 They admitted they are not telling customers & still taking orders for breasts. All I got were thighs. Maybe they were also out of other chicken. Poor & dishonest service

Way too expensive not worth it! Too salty franchise own by certain people are Rude as hell very disrespectful people. Too salty I was given hard biscuits chicken wayyy salty I called to report I was supposed to get credited I gave information store location. There were a lot of irate customers that day place was filthy. I never got credited they were worse I choose never to go to POPEYES ever again i.told my friends and family they know that was my favorite place not again cooperate did me wrong!

I have tried many times to get in touch with someone here, you will not speak to any of your customers, you make them text you. This is ridiculous. I am also contacting the BBB for a refund. This is absurd the way you people act. You take almost $60.00 and won't even talk to me to try to make it right. I want my money back asap.

I went to two Popeyes one on Belair and one on Washington. Popeye need to train all staff on the how to handle customer food. No gloves, from money to food. Employees no gloves, cellphone then food. Touch face then food. The last time I found hair in my food. This is disgusting. Poor quality when it comes to handling customers food

Tried Popeye's for the first and last time today. The Mac n cheese is disgusting...nothing like soggy overcooked noodles soaked with what is supposed to be cheese but is good knows what. The chicken tenders are borderline ok but seriously even at a measley13.00 I got ripped off.

The only reason Montgomery locations get a 1 is when you can get food it is good. I gone to my last Popeyes as the service is horrible and too much time to get this food. I have given the locations too many chances Went to two locations today to get a sandwich and neither could serve me a too back up Went to another chicken sandwich location and was in a out in minutes with a fresh hot sandwich and they were 3 times busier. Goodbye Popeyes.