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Caryn L.

1 Level 1 Contributor
  • 3 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Business, Hobbies & Interests, Clothing & Fashion

Member since November 2013

  • Reviews

    3

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    296

Review Distribution

3 Reviews by Caryn

4/14/19
I placed my order 4-11-19 at 4:30pm and approved the design to be delivered to me on 5-1-19. I received an email from my committee I ordered these for, that I needed to cancel the order. I called Customlanyard.net customer service at 8:20AM on 4-12-19 and asked to cancel my order, not even 16 hours later.( Almost three weeks before they are to be sent to me.) I was told that they are "In production". All the customer service person could do was cancel my order and charge me 1/2 price ($64) So I canceled and am charged half price for NOTHING. I feel this is unfair. I can understand a small fee but half! This does not seem reasonable to be charged $64 for nothing. I would understand if I really believed that product was being lost on their end however I don't believe that because these items are not being shipped to me until 5-1-19. I am very disappointment. BEWARE of Customlanyard.net.
2/22/18
Very upset with The Grommet and will never order from again. Wanted this item and it went to the wrong address. Tried to resolve but Customer Service was poor. I did dispute it with my credit card but what I really wanted was the Arm Spinner.
11/26/13
Very poor customer Service, Poor response. I used a Groupon and the website did not give an option for the amount the Groupon was for. I order 70 instead of 75 cards. The website started out charging .49 a card but when I put my Groupon in, the cards went up to $1.70. The Groupon was to cover the whole cost including shipping however, I ended up paying $34 extra. I needed to place my order because these were Christmas cards and I figured they would fix the problem. It took three days for them to get back to me and when they did, they said they could not refund the money because I put in the wrong amount. They offered a new code but did not give me a code. When the cards arrived, they were wrong. If you use this company, good luck to you.

Caryn Has Earned 9 Votes

Caryn L.'s review of Customlanyard.net earned 2 Very Helpful votes

Caryn L.'s review of The Grommet earned 5 Very Helpful votes

Caryn L.'s review of Zazzle earned 2 Very Helpful votes

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