Popeye'sReviews 542

The flounder fish sandwich should be ashamed. There is more crust than fish. So Disappointed! Will not order again.

I have been in Michigan 13 years now and never had a good experience with Popeyes. Customer service is ghetto and rude. They always get my order wrong, even after they call my order back to me. Something is always missing in my order. Not sure how any of these people were hired. Never seen anything like it in my life.

Its my last time going to the popeyes inside of the Regency Square Mall. I ordered a 8 pcs, spicy, all thighs chicken, box of (6) biscuits and 3 peppers. There is a 15 min on spicy chicken the cashier replied. I said ok, I' will wait. Cashier hands me my receipt it has legs and thigs, I brought it to her attention, she replied, no I know all thighs, I said ok. Well 20 minutes has passed, I aske how much longer, she said its being prepared now, seconds latter she hands me th box and say, heres your 8 piec mild. I replied no, I ask for spicy.( I never saw spicy come down the rack from the kitchen) cashier looking dumb founded, then said, give me a minute, that went to 10 minutes, so I ask, how much longer on the Spicy, its now 30-40 min. She finally hands me my chicken, I opened it up on the counter and it has legs and thighs, I shouted, give me the manager now!. Long story short. I had to accept 3 pices of mild thigs to make up the difference of the legs. They had NO SPICY COOOKED AT ALL. From the 8 pics box, 2 pieces was spicy and the rest was mild! I don't think the Spanish speaking cashier and its workers know the difference between spicy/mild or legs/thighs, which is sad!

Drumstick about the size of a wing, thigh not much bigger than a nugget. Never seen such small pieces before and I'm wondering where in the world you can buy it like these tiny "tots". At Marysville WA Popeyes Chicken.

I bought 3 boxes of 12 pieces wings both lemon pepper and sweet and sour. I kept seeing blue spot on the wings. My son ate almost 2 containers and vomited 3 times. When I looked closely at the spots they were MOLD. When I went back in the morning to get a refund she asked me for the molded food. I replied why to reserve it. She asked me to leave the store or get arrested. This is disgusting 🤢 she recommended that I leave instead of giving me a full refund. Now my son feels horrible and my belly was upset all night. Then my son googled molded chicken at Popeyes and there are actually several others who caught the Mold on camera before eating it all. Oh my goodness!

I very much like their spicy tenders and until recently visited twice weekly. The Orange City, Florida location has declined in quality of product and certainly service. The staff is rude, obviously hate their job, and the customers they serve. I visited today and before I paid asked if everything i ordered was available. I learned to ask because they are almost always out of something. Even though I was told they had everything, it wasn't. The clerk got very upset that I wanted to cancel my order. I just walked out.

Went to Popeyes on Friday April 5,2024 and ordered the fish sandwich and ended up getting sick with food poisoning went to my PCP and it was food poisoning the worst thing that could happen to anyone. I guess you're never safe at restaurants like Popeyes or any other fast food joint. You take your life into your own hands. Stop serving the fish sandwich!

The Popeyes employees in Shreveport are rude and racist towards white people I'm dissatisfied with them and will never go back.

Bought chicken today 12 pcs. Chicken tasted like they throw it in fryer without any seasoning awful.

We went to 1061 Hwy 51 North Madison Ms ******* our order was cold and food was uncooked cajun Rice was spoiled and both our order was wrong for $25 this was the a disappointment and I hope no one have to go through this again.

This store just cannot seem to get the orders correct. 2 pcs. Of dark chicken ordered and you get 1 pc. Of dark and 1 pc. Of white. Order barbeque sauce with nuggets and you get honey mustard sauce. More attention needs to be paid to what is ordered. This is not the first time that I have ordered and each time mistakes have been made. I'm tired of paying for this type of service.

There is slow service manager was loud and rude tasteless. Chicken had to make my own brown gravy to make it taste good. This is in Hobbs, New Mexico. Won't be going back ever.

First time it was a bad experience. The cajun gravy was fishy tasting. Spoiled our whole dinner. So we decided to give them another chance. OMG! Worst! My tenders were absolutely dried out and my husband's chicken burger tasting fishy from the same grease. Try calling there they could barely speak english or be unstood. Never! Never! Again😫😫😫😫

My wife and I went to Popeyes for dinner tonight. After we placed our order we drove up to the window. The employee came to the window to collect for my order. When she brought me my change she told me it would be 8 to 10 minutes before the spicy chicken would be finished cooking. She asked me to drive forward to wait. Well looking in my rear view mirror after 20 minutes and watched car after car drive away with their food. I got down and walked inside to see what the problem was. There was 5 black guys and 2 black girls working. The guys were standing in the back talking, the girl that took my order was sitting down eating. 5 minutes later she came back behind the counter and said did anyone fill his order. They said no we were waiting for you to do it. I said you have to be kidding me. The manager walked up to me and said is there a problem. I said yes I order my chicken 30 minutes ago and was told it would take 8 to 10 mins and it's been 25 minutes and everybody behind me has received there food and drove off. This is bull$#*!! He walked away and the girl finally brought me my order. This is no way to run a business. Maybe if I were black I would not have had to wait so long, but never again

Ever since Popeyes was sold to restaurant brands international, The quality of the chicken and the preparation of the food service has steadily gone downhill in a surprisingly and unexpected way!
I have tried to forgive and forget, on more one occasion, but I keep getting the same results! "Terrible
Food". My only other consolation, Is that I once enjoyed fried chicken the way I loved it for so many years! And the way I believe the original founder mean't it to be!

So long Popeyes!
I have since canceled my rewards account!

You need to fired whole night staff I set in drive over 20 min then back up and went inside only to stand in line for a 20min and not get serve because no one took my order that crew is really messed up