San Diego, CA 92111, US
Good price, free shipping, speedy process online, especially the link-in to Amazon. First rate experience overall.
There was no estimated shipping time or final “confirm” order screen before order was taken? It was indicated to be a tax-free ordering scenario with google shopping but tax was added on the final order
My only suggestion is I think my product needs to be ordered in 2 pieces but your description doesn’t say that and the picture depicts the complete product so I think at least for this product the description could be more detailed and clearer. Thanks
Called to speak with a sales person yesterday and was told one would call me, but they never did.....
I initiated my search and found the item needed immediately on your site. It was priced competively and available. It was a pleasure to order it. It was not available to me locally. Thank you.
Very nice website with a lot of products and brands. Easy, smooth purchase and I was able to use my Amazon account to checkout. Thanks!
Would have loved a picture of this particular part, but I'm trusting the part number listed in one of your schematics, so fingers crossed!
Found items on Plumbtile that I could not find elsewhere, or if there were there, Plumbtile was the less expensive alternative.
1. I tried to checkout and pay and it required me to create a new account. I did create a new account but then it did not recognize my password.
2. It said I would get a 5% discount if I signed up my email as a first time customer. I signed up but at checkout I didn't see any 5% discount
I am buying something that may get thrown away because you had no size or dimension details on anything. Very disappointed in this. Nearly passed you up.
When paying for shipping for an oversized item you make me enter all my information over again. It would be alot easier to autofill and just let me put my credit card in or you capture that info and automatically charge it if I say yes.
looked like the right tile easy to purchase , very simple I have just ordered now though ,
I would have preferred it gave me an estimated received date, before order. But it never gave an estimated date.
Order process wasn't as quick or easy as other sites. Had to wait for the price quote, but all else worked well.
I ordered two tiny items (escutcheon nuts, total cost $9.00) and another site was going to charge me $29.30 for shipping. So I sure appreciate your free shipping policy.
PITB to have to enter brand more than once when shopping for multiple items from same manufacturer. Should STAY as originally entered unless change is desired.
Price was comparable to other online sites. Free shipping clinched the purchase from plumbtile. Only problem was the site didn’t show both a left hand and a right hand cylinder. I needed to use your chat line with Manual to verify and get the pt. No.
Your website is excellent—easy to navigate, and the search engine seems far better than many other sites. I've almost grown used to getting the response "No items found" from search engines.