Cedar City, UT 84721, US
I did not appreciate the my order was cancelled because my shipping and billing address did not match.
My boss placed this order twice online and it was canceled(even though there was a hold put on our card, to verify validity. Even though it was verified, our order was canceled, twice, and NO ONE in you office can tell me anything except how to place an order, with every other form of payment, BESIDES the valid form of payment we are attempting to use. So basically, NO ONE was of any help with MY problem.
These are are very hard to find in indpls for under 200.00. customer service was not very forth coming with instock or delivery eta.
I thought shipping and handling was a bit high and it took over a week to get here. Other than that the product was packaged well, it was easy to install.
Price for this item increased slightly from my initial web shopping search. Plumbers Stock still has the lowest total price.
It was difficult to find these wall mount venting brackets but PlumbersStoock had exactly what I was looking for.
All products were in stock. Site was very easy to navigate. Prices are great!! Shipping was as stated and they kept me up to date regarding a tracking number. My products arrived and were packaged well. 3 small parts had some damage to them and when I contacted customer service, they handled it perfectly. I had and email before I got off the phone with them regarding the replacement parts and received an email from the manufacturer shortly after stating the same thing.
Would definitely shop with this company again.
In the ordering process it would help to explain what differentiates the shipping options (no rush v economy) and what CCV (CVV?) is and how to find it.
The item was difficult to locate on the website using the part number, but once found, the checkout process was easy.
Your website was most helpful in figuring out what I need to upgrade my bathroom. I will feel more confident when the items arrive and if it all works out, but thank you for the comprehensive information you have on your site.
I contacted customer service to check on the status of my order and I was surprised that an actual human got back to me very quickly. Well done!
Had the product I needed in stock and at a good price. Fast shipping and fast customer service response via email.
I want to know the delivery date information ASAP. If I find out it's not going to arrive shortly, I need to make different arrangements.
Very quick response to my inquiry (on a weekend, too!). Perfect instructions to complete the order. Great job.
it was great fast just wish they had other parts for my cooler that way I can just order from one website rather then a few and save on shipping.
I ordered this item before, it never shipped, I never received it.
I hope, I have better luck this time.
Had trouble checking out. Wouldn't allow me to check out as a guest, had to use paypal.
Never received any order confirmation except what PayPal sent me. Never received any kind of receipt or shipping information.
It took 4 weeks for my order to arrive. It was originally stated that I would have it in 1-2 weeks.
When the item (Milwaukee 1/2 Ton Electric Chain Hoist #9562) finally arrived, it would not work. The paint on the case was chipped in several places. Not sure as to the cause of these issues. Was this a new product as stated? Or possibly someone else's returned item or maybe a refurb? May or may not have happened due to the inferior packaging. This was shipped with UPS. Not the best way to send something that weighs about 100 pounds coast-to-coast. Not sure if this is the manufacturer's fault or Plumbers Stock's.
The only reason that PlumbersStock.com gets 2 stars instead of 1 is that I was immediately offered a replacement or a full refund. I had to take the refund because I can't wait another month for a replacement.
I can only hope the return process goes smoothly and that I do in fact get my full refund as promised.