• PlumbersStock

PlumbersStock

Overview

PlumbersStock has a rating of 3.43 stars from 214 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlumbersStock most frequently mention quick delivery, best price, and good quality. PlumbersStock ranks 6th among Plumbing sites.

  • Service
    62
  • Value
    60
  • Shipping
    57
  • Returns
    44
  • Quality
    43

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.8%
Positive
10
Neutral
0
Negative
7
7
See all photos

What reviewers want you to know

Positive highlights

  • Never been disappointed with their customer service.

Critical highlights

No critical highlights yet

How would you rate PlumbersStock?
Top Positive Review

“Professional and super helpful!”

Gael M.
10/5/23

I had many questions and not once did Franz get annoyed. He was helpful in finding the product I needed!

Top Critical Review

“Fraudulent my behind”

Steelman E.
2/8/24

I ordered 4 water meters and paid with our Home Owners visa card. They said it was a fraud. That is a lie.

Reviews (214)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (45)
Thumbnail of user gaelmiller13
1 review
0 helpful votes
October 5th, 2023

I had many questions and not once did Franz get annoyed. He was helpful in finding the product I needed!

Thumbnail of user steelmane
1 review
0 helpful votes
February 8th, 2024

I ordered 4 water meters and paid with our Home Owners visa card. They said it was a fraud. That is a lie.

Tip for consumers:
Absolutely will never do business with this company.

Service
Value
Shipping
Thumbnail of user langfordm
1 review
0 helpful votes
July 3rd, 2022
Verified purchase

Quality product, easy to use website. The only reason for 4 stars was that it took just over a month to arrive.

Thank you,
Langford Metzger

Products used:
Brizo shower arm

Service
Value
Shipping
Quality
Thumbnail of user reneeg419
1 review
0 helpful votes
May 4th, 2023
Verified purchase

Easy to order and great selection! Took a little while to receive my kitchen faucet handle kit from the manufacturer...but they kept me informed throughout the process. Looks and works perfect!

Thumbnail of user anthonyh1633
1 review
0 helpful votes
February 23rd, 2023
Verified purchase

Ordered parts for my Moen faucet that were not available locally. OE parts at a great price fit perfectly.

Thumbnail of user dalem734
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Good company to order from and saved me money on part. Installation of this part would be best left to experienced plumbing capable person.

Thumbnail of user vyacheslavm2
3 reviews
1 helpful vote
March 10th, 2022

PlumbersStock has exceptional service and quick delivery times for any plumbing materials you need. They have been my vendor for a year now and I am very impressed with their level of service and professionalism since my first purchase. Being partnered with them makes me feel like I'm delivering top notch, quality service to my customers. Thank you PlumbersStock!

Products used:
super

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathleenr37
1 review
2 helpful votes
August 10th, 2023
Verified purchase

This company will send you broken fixtures than tell you you purchased shipping insurance and direct you a company that has no record of you or your order. You will go through weeks of this trying to get refunded and eventually you will have to dispute the charges with your credit card company. Avoid this seller or don't say you weren't warned. A total scam.

Tip for consumers:
The business is a scam. They sell you broken fixtures then give you the run around until you’re forced to dispute charges through your credit card co. Beware.

Products used:
Toto legato toilet - 2 of them. Both broken

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertk3347
1 review
0 helpful votes
January 12th, 2023
Verified purchase

I could not locate the part needed locally and other online vendors added exorbitant shipping fees. PlumbersStock was the way to go.

Thumbnail of user mc1279
1 review
3 helpful votes
April 18th, 2023
Verified purchase

I ordered 8 items. They took weeks to deliver 7 of 8 items. Then they billed me twice for the item that never came. They refunded one of the two charges for the 8th item, but never sent the 8th item. They kept asking for documentation (which I provided), till they said the order was too old and they could no longer honor the request for a refund or the item. Won't buy anything from them again.

Tip for consumers:
Their accounting system is terrible. They ask for proof and can't provide anything.

Products used:
Shipping took two months for what I did receive. Never got the last item. I will use what I received.

Service
Value
Shipping
Returns
Thumbnail of user adamw940
1 review
0 helpful votes
March 31st, 2022

The most important thing while shopping at a supply store in my opinion is value. How much can I get out of my initial investment? Well, from what I've currently bought from them, I've gotten 2 years(still ongoing) out of most of the plumbing materials I've bought and they are still functioning. I've already made my money back in durability and quality. I highly recommend Plum

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomr1268
1 review
0 helpful votes
April 14th, 2023
Verified purchase

Found my product and received ahead of estimated time as it was apparently back ordered. Will order again from them.

Thumbnail of user raymondn327
1 review
0 helpful votes
June 20th, 2023

Seamless process order to delivery. Good experience. OEM parts fit perfectly. Notified me of parts journey.

Products used:
Hydrant heads and repair kits.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markm3676
1 review
0 helpful votes
November 15th, 2021

Delivery was slightly delayed, but they let me know. The packaging was inadequate for the fragility of the product (20x30x1" filter air return). There was a small dent in the product when it arrive... not enough to send back.

Products used:
20x30 Filter Air Return

Service
Value
Shipping
Quality
Thumbnail of user angelmia1789
1 review
0 helpful votes
October 9th, 2023

Excellent service; the component was not broken and arrived on time. The whole process was very smooth.

Service
Value
Shipping
Quality
Thumbnail of user thomasb3810
1 review
1 helpful vote
November 22nd, 2022
Verified purchase

Their site said a product that we needed for a client had a 1 to 2 week lead time. After no contact from the company about he order after 2 weeks, I called to check on it and they said it would be at least 4 to 5 more weeks and they really had no idea whatseovever when it would arrive. DON"T order from this site based on the lead times stated if you have a time frame! I'm not happy with that misrepresentation AND the lack of communication informing me of the actual lead time once ordered. Totally unprofessional!

Thumbnail of user donl510
1 review
0 helpful votes
May 26th, 2023
Verified purchase

Product was good but it took longer than expected to receive it

Thumbnail of user josephr2141
1 review
0 helpful votes
March 24th, 2023
Verified purchase

I ordered the wrong part,I'm returning it as I was directed to by Crislen

Thumbnail of user sergeyz19
2 reviews
0 helpful votes
February 13th, 2022
Verified purchase

Bought Jet & Well pumps from this website. I am highly impressed with the product quality and the best part was they provided me the quick delivery as per my request. Also, the cost was very reasonable. Thankyou Plumbers Stock.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nechamah1
1 review
1 helpful vote
February 27th, 2023
Verified purchase

I found it easy to order on the site. My order came very promptly - maybe 3-5 days after ordering. But when my repair man came, he showed me that some of the ridges on the cartridge were either missing or broken. I told him that I would return it, but he said that he would be able to make it work. It works, and my faucet is not leaking, but I sure hope that it lasts me for a while.

Thumbnail of user danielm4136
2 reviews
0 helpful votes
March 19th, 2023
Verified purchase

Almost impossible to contact Moen for a replacement part. On plumbersStock it was easy and fast. Received part in reasonable time.

Thumbnail of user davidp5090
1 review
1 helpful vote
February 27th, 2023

I have received two parts in error from from an order placed almost two years ago. Still not resolved. No returned phone calls. Customer service is virtually non existent. Never, never use plumberstock.com. I'd rate it a 0 if that was an option

Thumbnail of user williamb5376
1 review
0 helpful votes
April 15th, 2023
Verified purchase

I haven't used the media in my evap cooler as yet. This describes my purchase and delivery of product only. The lead time for the order to ship was very long compared to most other vendors. This wasn't a problem because I ordered long before I actually needed product. The price was about 15% higher that similar product 2 years ago. The media was boxed in exact sized standard strength cardboard box and of course as with any shipping company it had a hole the size of your fist in one side and all corners were dented. The media was damaged because there was no other packing to help absorb any rough treatment. I don't expect the damaged edges and corners plus the dent to be a big problem with actual use.

Thumbnail of user sergeitchernyshev
1 review
0 helpful votes
September 12th, 2022

Have always received excellent products, pricing and service from them. They are my first choice for everything they offer. Highly recommended!

Thumbnail of user kathleens2193
1 review
0 helpful votes
January 9th, 2023
Verified purchase

The only place that I could find what I needed. Had some interaction with customer service & they were really helpful & very nice.

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From the business

Buy plumbing supply online wholesale, as well as tools, sprinklers and HVAC supply. Save on plumbing with the home improvement experts at PlumbersStock.com.

Company Representative

Thumbnail of user stevenw119
Steven W.
Typically does not respond to reviews

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