Dan J.

I order a faucet handle on Aug 3 with a promise of shipping no later than Sept 1. I was told I would receive an email message when the item shipped. After not hearing from then two weeks into Sept., I contacted them and was told the item would ship Oct 1. Needless to say, Oct 1 came and went with still no item or communication. I requested a full refund on Oct 7, Miraculously, I was now told the item had shipped and would arrive in two weeks. No tracking number was provided and their website still indicated my order was still being processed. No indication the item had been shipped nor had I received the promised email message with tracking information. I plan to refuse the package if or when it ever arrives. Do business with the organization at your own risk. I would have given them negative stars if that was a option.