PlumbersStock has a rating of 4.0 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlumbersStock most frequently mention quick delivery, best price, and good quality. PlumbersStock ranks 1st among Plumbing sites.
This company does not typically respond to reviews
No critical highlights yet
I called in to ask questions about an item I ended up purchasing and had the pleasure of speaking with John T who was amazing to work with!
I ordered 4 water meters and paid with our Home Owners visa card. They said it was a fraud. That is a lie.
I had many questions and not once did Franz get annoyed. He was helpful in finding the product I needed!
I ordered 4 water meters and paid with our Home Owners visa card. They said it was a fraud. That is a lie.
Tip for consumers:
Absolutely will never do business with this company.
Quality product, easy to use website. The only reason for 4 stars was that it took just over a month to arrive.
Thank you,
Langford Metzger
Products used:
Brizo shower arm
Easy to order and great selection! Took a little while to receive my kitchen faucet handle kit from the manufacturer...but they kept me informed throughout the process. Looks and works perfect!
Ordered parts for my Moen faucet that were not available locally. OE parts at a great price fit perfectly.
Good company to order from and saved me money on part. Installation of this part would be best left to experienced plumbing capable person.
PlumbersStock has exceptional service and quick delivery times for any plumbing materials you need. They have been my vendor for a year now and I am very impressed with their level of service and professionalism since my first purchase. Being partnered with them makes me feel like I'm delivering top notch, quality service to my customers. Thank you PlumbersStock!
Products used:
super
This company will send you broken fixtures than tell you you purchased shipping insurance and direct you a company that has no record of you or your order. You will go through weeks of this trying to get refunded and eventually you will have to dispute the charges with your credit card company. Avoid this seller or don't say you weren't warned. A total scam.
Tip for consumers:
The business is a scam. They sell you broken fixtures then give you the run around until you’re forced to dispute charges through your credit card co. Beware.
Products used:
Toto legato toilet - 2 of them. Both broken
I could not locate the part needed locally and other online vendors added exorbitant shipping fees. PlumbersStock was the way to go.
I ordered 8 items. They took weeks to deliver 7 of 8 items. Then they billed me twice for the item that never came. They refunded one of the two charges for the 8th item, but never sent the 8th item. They kept asking for documentation (which I provided), till they said the order was too old and they could no longer honor the request for a refund or the item. Won't buy anything from them again.
Tip for consumers:
Their accounting system is terrible. They ask for proof and can't provide anything.
Products used:
Shipping took two months for what I did receive. Never got the last item. I will use what I received.
The most important thing while shopping at a supply store in my opinion is value. How much can I get out of my initial investment? Well, from what I've currently bought from them, I've gotten 2 years(still ongoing) out of most of the plumbing materials I've bought and they are still functioning. I've already made my money back in durability and quality. I highly recommend Plum
Found my product and received ahead of estimated time as it was apparently back ordered. Will order again from them.
Seamless process order to delivery. Good experience. OEM parts fit perfectly. Notified me of parts journey.
Products used:
Hydrant heads and repair kits.
Delivery was slightly delayed, but they let me know. The packaging was inadequate for the fragility of the product (20x30x1" filter air return). There was a small dent in the product when it arrive... not enough to send back.
Products used:
20x30 Filter Air Return
Excellent service; the component was not broken and arrived on time. The whole process was very smooth.
Their site said a product that we needed for a client had a 1 to 2 week lead time. After no contact from the company about he order after 2 weeks, I called to check on it and they said it would be at least 4 to 5 more weeks and they really had no idea whatseovever when it would arrive. DON"T order from this site based on the lead times stated if you have a time frame! I'm not happy with that misrepresentation AND the lack of communication informing me of the actual lead time once ordered. Totally unprofessional!
Product was good but it took longer than expected to receive it
I ordered the wrong part,I'm returning it as I was directed to by Crislen
Bought Jet & Well pumps from this website. I am highly impressed with the product quality and the best part was they provided me the quick delivery as per my request. Also, the cost was very reasonable. Thankyou Plumbers Stock.
I found it easy to order on the site. My order came very promptly - maybe 3-5 days after ordering. But when my repair man came, he showed me that some of the ridges on the cartridge were either missing or broken. I told him that I would return it, but he said that he would be able to make it work. It works, and my faucet is not leaking, but I sure hope that it lasts me for a while.
Almost impossible to contact Moen for a replacement part. On plumbersStock it was easy and fast. Received part in reasonable time.
I have received two parts in error from from an order placed almost two years ago. Still not resolved. No returned phone calls. Customer service is virtually non existent. Never, never use plumberstock.com. I'd rate it a 0 if that was an option
I haven't used the media in my evap cooler as yet. This describes my purchase and delivery of product only. The lead time for the order to ship was very long compared to most other vendors. This wasn't a problem because I ordered long before I actually needed product. The price was about 15% higher that similar product 2 years ago. The media was boxed in exact sized standard strength cardboard box and of course as with any shipping company it had a hole the size of your fist in one side and all corners were dented. The media was damaged because there was no other packing to help absorb any rough treatment. I don't expect the damaged edges and corners plus the dent to be a big problem with actual use.
Have always received excellent products, pricing and service from them. They are my first choice for everything they offer. Highly recommended!
The only place that I could find what I needed. Had some interaction with customer service & they were really helpful & very nice.
Buy plumbing supply online wholesale, as well as tools, sprinklers and HVAC supply. Save on plumbing with the home improvement experts at PlumbersStock.com.