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Plumbers Stock sent me the wrong item in the picture and getting them to act was a nightmare. I've email several times with no response. I've called and all they said is we have to have from your email. They sent me a RMA# to return the product, however Fedex does not use RMA, so I have to drive home and make them give me a shipping label. I've followed several times for the status of my refund and had not luck. They do not care that my project is delayed and I cannot use my shower. They just sent generic responses. Run away from this company. The customer service was a joke and they pull a bait and switch. As you can see the other reviews for this company match my experience.
Tip for consumers:
Avoid using this company. There is no sense of urgency and they do not care about correcting the issue.
Products used:
Delta Ashlyn Showerhead.
Chris D.'s review of PlumbersStock earned 3 Very Helpful votes
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