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the National Science Foundation

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1 Review by MARK

CCleaner

CCleaner

7/28/18

I went in to purchase the 30% off, 1-year subscription. The page automatically selects the yearly renewal, where you must physically cancel to stop them from a yearly re-charge of the full $24.99. So I un-clicked the box, and the agreement under the Submit button switched to where I was no longer agreeing to the yearly charge. BUT, when the page sent me to PayPal I was told in the fine print that I was allowing them to deduct a yearly charge, with no way of opting out! Thank goodness I re-read the terms on the PayPal page, I wonder how many people don't?
So, I called their customer service, which is not an easy phone number to find, and their answer was that I could simply cancel before the year was up. When I said no, I don't want to agree to it in the first place, THEY HUNG UP! I called back, got the exact same response from a different agent, they also hung up instead of explaining!
This is despicable behavior from a supposed security company who is supposed to be trustworthy. How can you possibly rely on their product when the company itself has such an astonishing lack of integrity?

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Mark R.'s review of CCleaner earned 2 Very Helpful votes

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