From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
First off i bought an overwatch account and when i first logged in it was locked. Then i disputed with the seller to try and get my money back or have them give me the info to the email associated with the account and they did give me the email info. So then i was able to unlock the account and play for a week. But then i tried to get into the account again and its saying the account was not found. I got an email saying that the email has been changed. So the seller took back the account. I messaged player auction with this and they told me about the dispute at the beginning when i got the email info. So even if you purchase the protection its apparently bull. Im out 30 bucks and will not be purchasing from this site again and hope other players will do the same until they stop sellers from taking accounts back (well be waiting a long time).
I had a difficult problem with a buyer not returning my messages but with the help of a team member from playerauctions I was able to solve the matter at hand on great time!
Sold me an account, then a month later changed the accounts details (email, password etc) so I could no longer access. BEWARE OF THIS SCAM WEBSITE
Hello Matt,
I'm sorry for what happened, but I'd like to clarify that we are a middleman service, and your account was possibly reclaimed by your seller --- not us. I can see that you still haven't placed a dispute for this; we have now sent you a PM that contains instructions on how to do it. Also, I can see that you did not purchase insurance for this, so I'm afraid we won't be able to give you any refunds, but we will still provide support on communicating with your seller to ask him to provide a replacement account or refund.
Please write back to my PM if you have any questions. Thank you, and apologies again for this hassle, Matt.
Best regards,
Richard
Delivery was prompt, the payment process was simple to use. Will definitely use it again, and recommend to all my friends and family!
I've recently found this site and it's been a great help when I decided to go back into Eve Online. So quick and easy!
I've always got what I paid for, in the form I was informed of.
Great site use always, never had a problem so far so good business! Never trust another site for this thanks guys!
I have used this site several time and never had a problem. I have used other sites before and found this one to be the most reliable. You do have to read players feedback and understand if the price is super cheap with one player expect problems. Reading the feed back is important to your success.
Apart from some hiccups in payment distribution which were my fault for not verifying my paypal in time everything went perfectly! Definitely using them again :)
Resolved my initial problem, so thanks for that. Few things can be improved on though, such as replying to tickets within 6-12 hours instead of the average 24hour response time. Other then that, all was resolved so thanks.
Hello Zach,
As discussed previously, your account is now verified and your orders are now already paid to you. We'd like to apologize again for any inconveniences, but you can consider this case closed and resolved. Thank you!
Best regards,
Richard
This site needs to work on their security verification process. I've been on the site for almost 4 years and I'm treated like a brand new customer when I want to buy a listing. There's no communication unless you contact them first. Player auctions used to be a really amazing site but their old school security works effectively as a wall to keep honest buyers and sellers out. I shouldn't have to verify myself every time I try to make a buy or a sell, especially as a long-standing member with absolutely no negative actions on my account. If you're willing to constantly verify yourself, then go for it. It's a great site. Otherwise, stay far away.
Ive used this site many years for buying gold however one time risked buying an account and never again will do that but if youre buying gold the safest and quickets delivery for sure!
This website is really great. Fast service and
Trustworthy sallers. And really good prices.
You can find all games on every platform.
I do recommend it.
PlayerAuctions is a great place to buy lockbox ships instead of having to open tons of lockboxes to get the ship you want
I registered a few days ago and I cant remember what email I used.
I dont know how that happened but it did.
Please pm me so I can send you my phone number or something other useful to recover my account...
Helped me in under 24 hours. :)
I do not suggest using this site, at all.
I've made multiple purchases in the past and all were easy and fine.
However, i came back to make another purchase, Not knowing my original email, i make another account, pay for the order all seems good... Nope. You can't have more than one account, so i have to go through all the hassle of finding my original account, and getting the payment refunded.
Next, after eventually dealing with the above, i make another order on my original account that the support team eventually managed to tell me, it should be smooth sailing from here right?. Nope. Verifying Payment. Why now? Why not on the other attempts too? Okay, no problem... i then proceed to go through my emails and have no email/text to verify information they need. I end up emailing them directly with my order ID to get asked proof of payment, sure. We exchange a few emails, they tell me what info i need to provide, card name, bank name, last 4 digits etc, and ID.
All should be good here right? Nope. They then decide to ignore my emails and guess what?. Verifying Payment. Still.
Now i'm sitting here with next to no choice to cancel the order and cross my finger's i actually get my money back, going from some of the other reviews on here, I'm not holding my breath.
Support. 0/10 (easy the worst I've ever encountered)
Like others say. Once you pay. You wont hear back.
Hello Shane,
Thank you for sharing your experience with this order. I am really sorry to hear about the inconveniences you had, but I'd like to assure you that this is in place in order to make sure your transaction is secured. I sent you an explanation through private messaging.
I'm also happy to report that your refund is now processed. I sent you the transaction ID so you can search for it in the activity section of your payment option. If you have any questions, please do not hesitate to write back to us through my PM to you.
Best regards,
Richard
I just bought gold from a playerauctions in world of warcraft so i dont know how you gonna trade me the money in the game im juste wating for ur responce
Hi there, Michael,
Thanks for letting us know about this order. Unfortunately, the order was cancelled because you already have an account with us, and your current account was auto locked. Rest assured that no money was deducted from you for this order. Please check my private message to you for more details. Thanks in advance!
Best regards,
Richard
You suspended my accounta s soon as you took my money out of paypal. I can't contact your support team anywhere to get anything resovled.
My account name is Durkss
Upon contacting them you straight up linked me to some random account and said I have more than one? I've only ever used this account! I am NOT THAT PERSON
Hello Nich,
I'm so sorry for the inconvenience. First off, the money is voided and will be refunded back to you. As for the account, we detected that you have another with us and I sent you a PM containing instructions on what to do in case that account is really not yours. Sorry but this is part of our security process as we only allow 1 account per user at PlayerAuctions. Please write back to me if you have questions or other concerns, and I would be happy to help.
Best regards,
Richard
I sell account and pay 14$ from playerauctions fee
2 days i wait accept money from account
4 days and now... i wait withdraw my money from paypal
$#*! sustem
Hello there, Milena,
I've checked on your order and the reason for the delayed payment is because your buyer did not click on "confirm" from his side. As a result, the order had to go through the mandatory 72 hour grace period so that the buyer is afforded every time to check on his purchase if it is as described. This is part of our natural process.
As for the $14 charge you mention, it is actually just around $11. The reason you may have thought that way is because the order price from the buyer's side is $87, with $7 being his insurance package. The charge then comes down to $10, with around $69 as your final payment. I can assure you that the computation was correct. You can find out more about our fees here:
https://support.playerauctions.com/hc/en-us/articles/115008180648-What-are-the-fees-to-sell-
Sorry if you thought it was confusing, but in case you have other concerns or questions, just let me know and I'd be happy to assist you any way I can. I'm going to send you a PM so you will have a direct line of communication with me. Thanks for using our services Milena, and I hope you have a good day.
Best regards,
Richard
Bought some habbo credits today, payment was fast and easy plus it was secure too so didn't need to worry about fraud occurring. Will be buying again soon. :)
Helpfull and very fast technical support always there to help
Seller are also trusted even if new helpfull and very fast technical support always there to help
Seller are also trusted even if new
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jordan,
I sent you a PM so you can write back to us for any questions about this. I'm sorry but the reason for the closure of this case is because you weren't able to send compelling proof regarding your claim. Even with insurance packages, we still require buyers to send compelling evidence in order to validate the claim and for the process to be fair to the seller. You may have missed this requirement when buying an insurance package, as shown here: https://i.imgur.com/xuvAhYo.png
Further, upon checking by our team, you agreed to the seller's dispute, causing this case to be closed in his favor. Dispute decisions are final and irreversible, and I'm sorry we can no longer reopen the case.
Thank you and in spite of the setback, I wish you a good day, Jordan.
Kind regards,
Richard