From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
Admin always online but didn't reply my question about Middleman didn't sent my payment. Middleman never reply about my transaction has been succesed.
Don't use them if you will spend your time and money for bussiness.
ORIGINAL:
I successfully bought a league of legends account through this site and everything worked for about 6 months, until the original owner of the account used RIOT to get their account back. The account I purchased was insured for 1 year and PlayerAuctions does not help with the refunding. I have messaged numerous people and no one responds. They just take your money and run. DO NOT USE THIS SCAM SITE!
EDITED:
After talking with the support about my problem, they were able to refund my money in full in the form of a playerauctions.com coupon code. The original seller had a ~98% positive rating, but wouldn't respond to anyone's messages about the problem. The support through sitejabber was very helpful and even though it took some time to resolve, I am ok with the result... as long as the same thing doesn't happen in the future. The site has it's ups and downs, but it seems like more the seller's fault than playerauctions (at least in my case)... SO BE CAREFUL
Hi Andrew S.,
I am sorry to hear that the account you bought had been reclaimed. Also, I apologize if our Reclamation team has not contacted you yet. Due to the number of tickets they are investigating manually it may take time for them to respond to your email.
I would like to assist you in this matter. Can you please provide me with your Order ID thru private message. I would like to take a look and possibly create a follow with the appropriate team.
I appreciate you patience and understanding in this matter. I will be waiting for your response.
Best,
Bernadette
Very reputable business,
Been using it for months. My only complain is the insurance package being overpriced in my opinion.
Bought an Overwatch account for $30. Turns out the account was a stolen account, and after the account was taken back by its rightful owner, I spoke with playerauctions for TWO MONTHS trying to get a refund. In the end they declined. I am now speaking with my bank.
Hi Terence,
I understand how frustrating it could be when you buy something and don't get what you pay for. I am also sure that PlayerAuctions are willing to help resolve these issues on behalf of you in the best and fastest way we can. It's just that there are some reason why the cases are being delayed.
Let me check this one for you and see what we ca do to expedite the process. Can you provide me the order ID and you PlayerAuctions username through private message?
Looking forward to your response.
PlayerAuctions
I spent 34 dollars to buy an account and I received an email with the supposed username and password but when i tried to log in, it said that the account username or password was incorrect, I then contacted a few people including the original account seller and he helped me out and gave me an ever higher rank account. He was super helpful and nice and I appreciate sellers like him.
Its ok when you buy something, i sold an account 10days ago and they are not making any disbursement, also not answering support tickets.My username Dragorx, order id *******
Hi Onur T.,
I apologize for the inconvenience and for the delay in your disbursement. I have check you account and saw that there is an active Reclamation case and that is the reason why you have not yet received your disbursement.
In order to resolve this issue swiftly, I'd recommend that you message the buyer directly via our onsite messaging system, to reach an agreement. This will be the fastest way for you to get things sorted with your disbursement.
If you are unable to reach an agreement with the buyer, the case will be escalated to our Dispute Resolution team, and they will follow up with you directly.
I hope this clears everything up.
Regards,
Bernadette
Always trust this site, they protect buyers and sellers. Never had an issue. Support is a little slow now without live chat though sadly. Bring it back and make it great again.
Their customer support is 299% garbage. The fact that there is a PA rep replying to reviews on this website and trying to "resolve" the issues on here is proof their customer support doesn't work. You can probably search high, low, far, and wide on the internet and their $#*!ty customer support cannot be rivaled. When your transactions go smoothly it's a good website but, as soon as you run into a problem you're $#*!ed if you think you are getting any help from their "customer service".
Hi $#*! Y.,
I am terribly sorry if you feel neglected by our customer support. Due to the number of tickets they are viewing manually it takes time for them to respond to each. Please know that our Customer support are doing their best to catch up with the tickets.
I would like to know if you have encountered an issue with your account or Order. If so, I would love to help you resolve it. Can you please send me your PlayerAuctions Username or Order ID thru private message so that I may have a look?
I hope you give us the opportunity to assist you.
Best,
Bernadette
The website is very unfriendly, i purchased something and i new got it and it will not let me refund the item. I got scammed
Hi Jackie C.,
I am sorry to hear that you did not get your refund. I would like to take a look at the problem. Can you please send me your Order ID thru Private Message? Also I am sorry if it seems like the website is unfriendly.
I do hope you give us a chance to rectify the situation.
Best,
Bernadette
Banned for no reason, support not even answering, GARBAGE SITE.Don't trust them with anything this site is fraud. STAY AWAY!
Hi Atahan A.,
I am sorry to hear that you are banned also I am sorry if our support team has not answered your ticket yet. Please know that they are dealing with quite a number of tickets and it takes time for them to respond to the new tickets received.
I would love to assist you with your problem. Can you please provide me with your PlayerAuctions username in a private message so that I may check the reason why you were suspended?
I appreciate your patience and understanding in this matter. I do hope that you would give us a chance to make it up to you.
Best,
Bernadette
Perfect can't say anymore, have done many things on this market place, and only one bad things. PA have done the right things for me. Thx again
Fast delivery and great customer service. I'm very suprise on how quick they respond to my messages. They notify you immediatley when service is completed
Already sent a charge to my bank account to verify that I was the owner and now they want me to send pictures of my ID, card, and a payment receipt on top of that in an online document. No thanks. Going overboard. Probably just going to cancel my purchase. Seems now that I've already been charged even though I have not submitted that info. And it will not let me cancel my order nor have I received the gold.
Hello there, Michael. The charge that you mentioned occurs when a member wants to use a new credit card on PlayerAuction as a form of verification. When our payment processor detects a new credit card, we will charge (less than $1) a small amount to your credit card. After that, please check your payment account online to get the value. That's a different verification from our payment verification.
We have the payment verification process for the safety of our buyers and sellers. We want to ensure that the payments we have received come from the account owners themselves. As a result, we may need to go through different verification steps depending on your order, payment method and account history. This request may be different from the previous order because orders are checked individually and independently.
Please note that from the time you check out, the payment will already get charged. If you ever, cancel this order. No worries, because refund will process soonest. If it does note let you cancel the order, please send an email to compliance5@playerauctions.com and then indicate the Order ID as your subject, attach a screenshot of the error message. Then they'll be the one who will cancel your order.
We do not want you to cancel this order and still hoping that this will be completed. If you decided to cancel it, we totally respect that. Hope I was able to answer your concern. We thank you for your patience and understanding.
I was supposed to get paid a couple of days ago but it never happened. This site is mostly for scammers trying to make a quick buck. I'm still waiting on playerauctions to pay me. It seems that my account has been disabled as well as I cannot log in.
Userame: Jesus000
Hi Tyre,
Thank you for promptly providing the details of your order. I will take a look at this and send you an update as soon as possible. I am sure there is a reason why you are unable to access your account and why your disbursement has been delayed.
PlayerAuctions
PlayerAuctions
Trying to order something and I have to provide everything short of my social security number and the fact that you ask me for some I send it oh by the way we need this this and the other thing um let me see I already sent if 5 messages ago but apparently your fuvking blind last time I ever try to order and thing from there and will tell everyone I know to stay away more of a hassle then it's worth. If I could rate it lower I would, horrible customer service and the fact that it take 3 different thing the say money has taken from my account and then still we need this part um I'm on a phone and that all I got i can't get the other and I say if that isn't it cancel the other but no just send me the same $#*!ing message repeatedly is going to help me have the Info
Hi Steele,
It must have been confusing on your part when you receive different instructions all at the same time and I am sorry it has to be us who made you feel that way. I'd like to see what happened in your account because I'm sure, if PlayerAuctions is asking you for documentation, it is definitely for the protection of your account and the funds in it. PA's goal is to provide the best service while maintaining the security of both buyer and seller.
May you please send me your PA username and possibly the order ID involved in the incident you wrote above?
Thanks!
PlayerAuctions
A buyer was able to buy an account from me take delivery of said account and then get a refund and take his money back and the response from support is
Mariel (PlayerAuctions)
Jul 20,00:29 CST
Hello,
Greetings from PlayerAuctions!
Thank you for your email concerning Order ID. Since the refund has been released, I would advise to just reclaim or recover the account from buyer's possession. Thanks!
What kind of selling website lets someone refund after the seller already confirmed delivery and then tells you to just recover it like that is possible
Hi Anthony,
I understand how frustrating it could be to receive a message like that after your trade with the buyer went wrong. I am sure there was a good reason why the agent replied to you that way. Let me check this further for you please. May you send me the order ID for this specific transaction along with your PA username?
Thanks!
PlayerAuctions
If you guys are gamers, then please consider visiting PlayerAuctions for the best P2P trading system there is!
Used playerauctions for a very long time! Amazing! You can't beat it. The site is very trusted and I've not had anything wrong from using it.
If you want to buy something from PA you better pray to the gods that nothing goes wrong as the support is total garbage.
Hi Chirodea,
I do apologize if you feel that the support is garbage. Due to the number of tickets that they review manually, they sometimes take time to respond to each question and email.
I'd lie to check what went wrong and get some details for you. Can you please send me the Order ID thru Private message?
I would love to hear from you again.
Kind Regards,
Bernadette
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joni A.
I am sorry if you have not received your disbursement. PlayerAuctions does act as a middleman and does not have another middleman to provide the disbursement. May I just confirm if you are talking about PA Middle Man that has been contacting member thru chat? If so, we have no affiliation to this person posing as PlayerAuctions middle man. Please refrain from communicating especially divulging any personal information of your for your safety.
All issues regarding our member's account are handled through our Support Team and social media pages only unless otherwise officially advised by PlayerAuctions.
Also, I would request for your Order ID so that I can check on my end. Please send the information thru Private Message.
I will be looking forward to your response.
Best,
Bernadette