Google PlayReviews 181

The games on here that pay always bring a scammer who thinks they are gay and I am highly fed up with the app store in general. They bill you $1.99 dollars like a croutonphile and I don't endorse it at all. Scammers believe people who charge anyone on the platform are gay and deal with them as such. I am adamant now people are overcharging it on me. I am going to send Lieff cabraser the consumer attorney a letter regarding the charges.

CAN'T DELETE THIS APP.
DISABLE THE APP AND IT CAUSES OTHER APPS TO BE UNUSABLE.
POP UPS FROM THIS APP ARE REGULAR.
STINKING SACK OF MAGGOT FILLED RANCID MANURE AND URINE

Google rejected my Gift Card
I purchased legit $50 Google Play Gift card from another site. I redeemed it in my Play balance. They said they need more info and to fill out a form. I filled it out, they emailed back and said they can't accept card. I tried chatting with Support, they said a specialist will get back to me in 24 hrs. It's been 3 days since I redeemed the card, 2 days since I first contacted support. I still have not heard anything. I did a search on this issue and it looks like a common problem! Most people say Google never honored they're card, some say they got it after a couple months! Google is ripping off customers!

Google is happy to take your money but when it comes to refunds they are deceitful and have a pattern of Behavior to make it extremely difficult to get a refund. I purchased a subscription for the BLK dating app and in the fine print it said I had three days from the date of subscription to cancel and get a full refund and now Google is not living up to the terms of agreement specified which makes them in breach of contract. Google thinks because they are as big as they are that they can just do whatever they want and everyone needs to know it. They are monopolistic in nature and I feel they should be broken up as they are too controlling and manipulative and exhibit Behavior like many people including myself have experienced just look at the reviews to see for yourself. Hopefully there will soon be a class action lawsuit against Google for this Behavior. Their business model is to collect as much money as possible And make it as difficult as possible To get a refund. I will no longer be using any Google services for transactions due to this arrogant and deceitful Behavior.

Spent $500 in 5 weeks on game content and a few days ago everything was deleted and the game started over. Neither Google Play nor EA SPORTS will refund my money. Complete rip offs.

I tried to download and update some of my apps and even though I have 49 the of 53 it won't update random apps or download apps for no reason I wish google play fix this problem it won't update Aliexpress for no reason I had problems downloading that app initially and other apps and it was not fair google play sucks I wish I can go back to apple why would they won't update or download apps I hate this store it has a mind of its own google need to fix this and google play protect sucks

Again and again I try out apps from Google Play store that are supposed to be some type of investment or passive income app. But everyone of them so far has been nothing more than a scam that never pays out and support never responds. I use to trust Google Play store because I believed they actually tested and verified these applications before offering them to the public. But now the name Google is anonymous with scam. How could a corporation like Google allow all these scams to be deployed by there services? This is unacceptable and poor business ethics. I am furious with Google for letting the public get ripped off by these scams apps and doing nothing about it. Google you are also guilty for these crimes and should be held accountable.

The worst customer service ever! If a transaction goes wrong it seems impossible to correct. Only email support and they ask for the same information over and over again. It takes days for them to respond and when they respond they ask for information, screen shots that you already sent 4 times.

I purchased a gift card for $100 and when I went to redeem it it's not working the receipt from the store says activated so I called Google Play customer service and it doesn't work I don't know who to reach about this matter the store won't give me a refund even though I have the receipt because it's a gift card does anybody know another number I can call I feel like I just had $100 stolen from me
The customer service number says call back during business hours and when I call back it's the same recording even during those hours is there any live customer service I can talk to you and the number I would appreciate it thank you it's a Google play gift card
The message when trying to redeem it says need missing info I don't know what info it needs

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Baught a $30 gift card. Put in info for gift card, and never received funds onto account. Talked to customer service who told me it could take up to 3days. Not to get my money, just a review on my problem. This is a old scam way of keeping money on the books to make money by keeping customers money in accounts without giving them a way to spend it. Do not trust this service. I am taking them to court so I can put them on front street for the service they offer to paying customers.

I purchased an audiobook in 2019. It has been in my library since that time, until last month, around the time that I purchased another audiobook. It disappeared from my library. I contacted Google Play store and was told that the order was canceled and I was refunded! With further questioning, they said that the order was canceled 2019 and I was refunded then! The only refund then was because they had charged me multiple times and made multiple credits except for one-the actual charge for the audiobook. This whole situation is too and makes no sense at all. It was obvious that customer service had no interest in actually following up on the issue! I do not recommend google play for these reasons!

I hate googleplay now more than ever, year after year this app is becoming more and more crappy by the minute, not to mention having useless garbage apps, I hope this app ceases to be no more.

Google removes honest reviews that use a less friendly tone but which, by definition, are not vulgar in any way. They temper with the freedom of speech right while defending companies that mock their customers. Just because of that Google Play deserves nothing more than a star for using aggressive censorship.

I purchased an app yesterday morning on Google Play. It's purchased directly on Google Play, not an in-app purchase. Then I found the app not working as expected, so I requested a refund right away and that was just a few hours after the purchase. According to Google Play's refund policy, the refund window is 48 hours, thus that refund should be eligible. But Google Play refused to issue the refund, and their customer support kept telling me to read their refund policy, and also kept mistaking that my purchase was an in-app purchase. Then today, after having contacted with several of Google Play's online support reps, I was told that my money had been sent to the developer and that I had to ask the developer for the refund. I have told Google Play that I had contacted the developer but received no response, but Google Play doesn't care. And even until now, it's still under 48 hours after the purchase. I have used Google Play since the Market time some twenty years ago but Google Play has now become extremely discouraging and disappointing!

After more than a dozen emails and online chats, Google still repeatedly denied their fault and refused to offer the refund. Their Customer Support staff were still ignorant about their return policy's guidelines. Finally I got hold of the app's developer and he helped by initiating the refund for me. Now I have got my refund, but Google still owe me an apology and an explanation of why my refund request was turned down.

The only games here are the ones they play with your money after you make a purchase. First it's transaction complete then its there was a problem completing the transaction. Yup they got the money now get to wait 4 day's call back and ask for a refund. Which takes 10 more days to complete. Do yourself a favor find another way.

I make a few purchases here and there on my credit card. I never keep my credit card saved for purchases. I always add it back and delete it again. Well I got a charge on my credit card not to long ago and I looked at my spending history and it wasn't on there hhmmm? Been talking with these fools and they don't care. I know for a fact Google play and golf clash is running a scam. If there's any attorneys on here I pay well and I want to make these crooks pay. Read the reviews it's thousands of people getting screwed

Be careful when purchasing google play! Cards. I purchased 2 and when I went to redeem them I got a message that it needed more information. I submitted a photo of the Play cards as well as receipts. It took them a week to tell me that there are some inconsistencies with my account or the cards and couldn't be activated. I've responded back for a further explanation and have not heard back. There are no representatives from Google to speak with on the phone. Very unhappy about the customer service.