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the National Science Foundation

Member since July 2014

  • Reviews 4
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About Me

Navy veteran and single mother who does not take kindly to being taken advantage of.

How I Can Help

I have a passion to help people. I try to help others learn from my mistakes and experiances and I just want to share what knowledge I have of life and its misfortunes.

Interests

Making money and my children

4 Reviews by jessica

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Spectrum.com

Spectrum

1/28/19

For a few weeks I was receiving calls from spectrum my Internet provider to try a free trial of their new streaming TV feature. The trial was for 7 days and I was supposed to pick 10 channels that I wanted to be stream able from my devices to my TV. I do not have a smart TV I did not feel the need to upgrade since I purchased Chromecast devices for 25.00 each for all 3 of my tvs and I can watch anything from my phone to my TV through the Chromecast. However, spectrum said it was only 24.00 if I liked it and wanted to keep the 10 live streaming channels and 5 - 10 bucks for any additional channel which is still cheaper than Hulu's live TV and YouTube's live TV. So I tried it for the seven days and was unable to utilize the service because it was not compatible to Chromecast as advertised. So I called technical support and found out that they are still working out the issues to make the app work for Chromecast. So I was given and extra 30 days of my free trial to see if they would have this fixed by then. Unfortunately even after I waited the 30 days I was still unable to use the app with my Chromecast. I can't stand false advertising.

Walmart MoneyCard

Walmart MoneyCard

1/28/19

I have used the walmart money card for about two years now for all my banking needs and direct deposits. I have had no issues with the card accept for sometimes being unable to use it at gas pumps and not being able to find an ATM that won't charge me for withdrawls. What I love most about the card is the ability to get my paycheck a few days earlier than everyone else. Due to the government shutdown im assuming walmart and green dot bank who is the financial institution behind the walmart money card is apparently not providing the deposits as early as they would prior to the shutdown. My VA pay which is normally deposited on the 26th of each month or the 25th if the 26th falls on a weekend has not been deposited. I'm not really complaining due to the fact that the walmart money card does pay my benefits 5 to 6 days earlier than even the Credit Unions; but it would have been nice to have a heads up about the companies plans to pay the direct deposits later than usual due to the shutdown. So for anyone out their like me who made weekend plans thinking you would have the funds to go or still wondering where your money is your not alone. I love my walmart money card but a little heads up would have been nice. I'm aware that they only guaranteed my deposits to be 2 days earlier but if you know you have been consistantly providing a service earlier than usual just inform me when changes will be made don't have the support staff make me feel mentally I'll when I call to find out where my direct deposit is. Especially when this person can see what days my deposits hit and has no reason for me as to why my money is not their. A simple notification or email would have been sufficient.

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TimeWarnerCable

TimeWarnerCable

5/15/16

Unfortunately, I've had some car issues that caused me to be a little late making my cable payment and I was sent a letter of disconnect saying my bill was due to be paid by 5:00 PM on the 15th so on the 13th two days before my so called disconnect date Time Warner disconnected my services anyway. When I called to find out what was going on I was told some nonsence about some bill bucket cycle that caused my services to be disconnected prior to the date on the letter sent out by their company. So naturally I asked for a manager who I waited twenty minutes on hold to speak to. As soon as the manager comes to the phone he informed me that my services have been restored miraculously and that my disconnect date will not be till the 15th again; he could not give me any explanation as to why they disconnected my services early and his customer service was ridiculously sub par, however, this is to be expected from Time Warner as I have had issues with poor customer service, lost appointments, failure to adequately post information to my account, and all of this is happening while they are publicising their commercials with the slogan "Time Warner has changed". Well they have changed several articles online have proven that charter spectrum/charter communications is buying them out. I am truly happy about this since I moved from an area that had Charter to an area that had Time Warner so if your not a fan of Time Warner a better solution is on the way.

Care.com

Care.com

7/29/14

I have already written one review about this company and I just happened to finally come across the companies response to my review in my email. Now they are trying to say that I could not apply due to criminal charges. How would u know weather or not I have criminal charges when I NEVER TURNED IN A BACKGROUND CHECK! I am a veteran of the US Navy I have no record and I have been working in child care on a military instillation for three years. I think this website is a false front someone created to take money from american citizens. I have never heard of anyone hiring any of their employees nor have I seen anyone ever work for them. And if one more fradulant thing is posted about my supposed backgroung I'm going straight to my attourny generals office.

jessica Has Earned 37 Votes

Jessica S.'s review of TimeWarnerCable earned 4 Very Helpful votes
Jessica S.'s review of Care.com earned 33 Very Helpful votes

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Similar Reviewers on Sitejabber

carlah93
2/17/19

I MISS the old Time Warner! I never had these sketchy, shady issues. I was so mad when Spectrum...

brianb668
2/15/19

Caution! Incompetent and misleading company. Switched to spectrum mobile because I was told that...