Plato's Closet

Took 5 trash bags, 11 coats. Within 20 min I was notified they were done. No way they got through all that within 20min. We got there about 6:15. Was notified at 6:30. No way. I liked the store saw some things I liked but will not go back or recommend.

I hate Platos, they take advantage of people in desperate need and give them pennies on the dollar for clothing. Please don't sell your clothes to them, you should just donate them to someone in need.

I made a purchase by cash back in 11/2020 at Plato Exton PA, and returned the item right away with receipt, but only got store credit, not money! More than this, I was told that the store credit was expired after one year when I tried to use the store credit up yesterday ( I threw the receipt in trash)! It is Plato 's return policy, Only get store credit is already very aggressive enough, but the store credit expiration is a truly robber's policy!

They tell you that they pay 30% minimum of what they retail items for. But, in reality, they will offer you much less and try to baffle you with BS if you question it. Plus they tell you exactly what they want you to bring in and then turn it down when you do. My theory is that they buy from employee's friends only, possible selling back the employee's own items. The stuff on the racks is far inferior to the items that they turn away.

Went in the Jonesboro, Ga. On MtZion location with two bags of jackets straight from the laundry mat. When returned to see if any were purchased was informed they were rejected because they werent freshly washed. How would they know if they were washed or not they were still in bag and tied like i left them they were never even taken out of the bag. Waste of my time and gas for there lazy employers.

Horrible, I had a huge amount of clothing items to sell to them that have never been worn and that on their website said exactly what they were looking for, none of my items were stained, damaged, or unusable and they told me they wouldn't buy any of it, then looking around at other clothing items there were torn, stained and unusable items they were selling that they had bought from other people. I was also told one time that if you just donate some of your items that they will just take the items and sell them in their store, without paying you your money for that item.

I brought coach purses, dresses, I was told to sign up on my phone and wait. When they were done she asked me for my drivers license then she said my items were not suitable…. Why did she ask for my drivers license then? Coach not suitable? From now one Goodwill.

The lady at the front desk is very rude it stinks in the store it smells like old mildew clothes an the items she didn't take she just threw them back in the basket

I've tried to sell to Plato's multiple times, and they rarely take anything (I have like NEW stuff, sometimes never even worn) that they won't take... yet I go through their racks and find a ton of faded/pilled/etc stuff that I wouldn't look twice at. One time I bought a faux leather jacket and not long after the material literally starting falling off of it in chunks.

I love Plato's but, I was in there shopping and 4 songs came on in the store with lyrics using the f-bomb over and over... there were children in the store and I got back home and it bothered me... I called the store and asked to speak to the manager, the girl put her hand over the phone and said sarcastically "she needs to talk to the manager" a girl answered I told her about the music and her reply was" was it rap?" Really... I asked for the district manager to call me. I left my number and name... this is day 2. I called again and got the same run-around. Really?

I brought in Tory Burch shoes and jewelry. Coach shoes MK shoes and purse, Nike shoes. Most the thing was new. Or worn one time. And they tried to give me 40 for the older items and 30 for the new and better items. No way I will sell my tory earrings and ring set for 10$ yall is a joke. Brand new purses and shoes. For what 10 or 5 buck. They suppose to buy your items for half of what they will sell them for. And they don't do that. Items you should get for 20 or 25. Cause I'm sure they will sell it for 40 bucks for sure. Then what gets me is they have worn out clothing and shoes. But won't buy certain new brand clothing or worn once. They need to do better with they hiring process. Cause I think they pick what they want to buy. And have someone bring they old clothes and shoes in and buy them to make money for them self. I'm done. Never again anyone that buys toty knows it worth it and the jewelry does not fade or turn. This only half. They wanted to give me 30$

Overall everytime I go to Plato's in Ann Arbor, Grandville, Grand Rapids, I have always had very helpful staff. Very well informed and quick checkouts always happen. Always happy with my experience there also with the great deals!

My husband has lost a bunch of weight, so I brought in a whole laundry basket full of clothing -- mostly his. They bought about 10 pieces, saying most of it was "not trendy". We're talking about men's Columbia and LL Bean cargo shorts and Dockers polos in popular sizes. We're talking about my worn-twice Nike sneakers and a simple black denim jacket that didn't fit well. Whereas they did buy a college-logo sweatshirt that was at least 15 years old. I brought in a neat-as-a-pin basket full of freshly washed items, and they returned it higgelty-piggelty in a huge mess. Wasn't worth the effort.

When we first arrived to the store, we were greeted with a huddle of females side eyeing everyone who came in. We came to sell some clothes, all brand new just too small for me. Most of the clothes came from that location. When we went to pick our clothes they told me that they we all stained and not able to take them. When we told them that the clothes were new and couldn't possibly be stained, they were in shock. They only looked at the top 3 shirts that were wrinkled, but not stained. Everything in this bag was folded when we brought it so you could tell what they looked at. When asked about it again they gave horrible attitude and said that "that's just how it it". I would recommend going to this location at all! They are lazy and only take what "they would wear".

Came there to sell clothes and handbags. I brought in 2 containers of really nice/party dresses for juniors/young adults and some cute handbags. None of the employees were friendly, didn't tell me how long will it take, took 2.5 hours just to wait for them to sort the items. They all workes slow, not efficient and kept walking aroung the store, eating, drinking, taking a break, while a lot of the customers had to wait hours for their clothings to get sorted. They only chose 3 items from my 30 items I brought. Didn't say why they didn't pick the others. Got less than $10 for 2.5 hours waiting. The store smelled, and all my clothing items came back with that musty smell. Horrible!
Will not come back there. Not worth at all. Would rather donate my items somewhere next time, than selling here.

I went to the Wilkes Barre location, in PA.
I was told I can just walk in whenever I have items. Well I brought some things ( alot actually) and they took more than I expected and gave me reasonable money for clothes I would never wear again ( most new with tags) I had a VERY friendly girl and most of the staff was so kind.
I do however, have alot of women's clothing ( was not aware it was more for juniors styles).
They told me to take it to Style Encore, and I would probably be able to get more money from them, since they specialize in Luxury and women's, more so than juniors.
THey were VERY nice and very reasonable with prices. I would have had to wait a month or even longer at a consignment place( that gives checks)
I will be going to style encore to see how it is, and will leave a review for them shortly! :)

I left my clothes at Plato's Closet on ******* Katy Frwy., Houston, Tx. For them to look at since it was going to be over one hour wait. They sent me a text after they went through my clothes to return to the store. I went to the store and they told me that they could not buy any of them because they are not in good condition or they are too old. It ticked me off and I said my clothes are in good condition, I take good care of them. I said the dresses that I brought in, I see women wearing them all the time. One of the other employees said, we just do not have the space for them right now. He probably said that, since I was making an issue. After I brought them home, I went through them and they just stuffed them back in the bags after I had taken them there, all folded nice and neat. They were all wrinkled. I was furious. I wanted to call and chew them out because I was thinking about taking them to a consignment store. I will never go there again.