Plato's Closet

They are thieves they pay very little for clothes I took a few pairs of shoes and they only gave me 2 Dollars for each pair. And apart from that they choose the best and modern one's that are from the current era if I had known that they were going to pay me so little and that they were going to take my best shoes which was new I would have better not even sold them.

I took two bags of shoes and boots in on a Thursday they said they would contact me when they had calculated my items. They later text me to come and pick up my cash, it had gotten a bit late so I ask if I could pick it up the next day, the worker said that would be okay. I went in on that following Friday and when I got there the young lady handed me my two bags back, a lot lighter and some shoes missing, then the worker said, I'm sorry we could not use any of the items and I received no cash and not all of my shoes. I contacted corporate office, so I thought and received an email that all of Plato's Closets stores are independently owned and that they had contacted the owner and suggested they reach out to me. As of yet I have not heard from anyone. This was the Saint Clair Shores Michigan store.

I got here at 500 pm and Gabby I guess was there Manger said come back at 1000 o'clock tomorrow it's after 500 pm it was 501 pm I said said I drove over an hour one way and I wouid wait in the parking lot incase they got done early she said don't know what to tell you and walked away.
This is probably the reason they have no inventory for men's clothing. They do not allow appointments and she left at 515 any good employee wouid have stayed and checked me out five item's wouid have took her 3 min

Drove about 40 mins out to my closest location in Fairfax, VA, to sell some clothes. Had a large tote bag full, including a nearly-new Madewell dress and perfect condition Loft pants. Waited about 45 minutes for them to review (even though I was the first one in when they opened) and all they wanted out of the big bag full of good condition slacks, jeans, dresses, and jackets was a single bralette. They gave me 2.80 for it. Not worth the gas money to get there. Baffled, because I shopped while I waited and the racks were full of out of season, out of style Shein stuff. Picked out a pair of leggings to buy with the store credit I was anticipating, but left without them because they were too expensive to pay out of pocket since I only got $2.80–the leggings were $18! $18 for used leggings! Won't be returning to buy OR sell.

Agree with all the negative reviews after wasting my time washing and then bringing in all lightly worn junior/young adult clothing items from jeans, hoodies, jackets and shoes and dresses for them to tell me they only wanted one pair of the shoes I brought, and that I did have good brands so to definitely come back with more stuff?! Why on earth would I ever waste my time to do that again? I have shopped and shuffled through items they are selling so I am not dumb of what kind of stuff they have. A lot of their items are overpriced and it is not all in perfect condition like they claim they are looking for. NEVER AGAIN! Lol!

Every single time I go into this store they either aren't buying or they don't buy anything. I have tired many many many times and each time was a massive failure. I will NEVER attempt to go there ever again. Oh and did I mention how rude their staff is? Well if I didn't, they are! Out of every single store I've ever shopped at Plato's closet by far is the worst store I have ever been in therefore I will never go in again

If I can give Plato's Closet a NO star I would. This establishment is a joke they offer you close to nothing for brand name never worn clothes. If your planning on selling your clothes don't waste your time coming here. I left a garbage bag of neatly folded items new clothes never worn they took all my Jordache's and Levis and and give me $22.50 only to get back a huge mess clothes they don't want. I feel like the staff there didn't even look through your clothes. Wouldn't recommend coming here to this establishment - especially if you're looking to sell anything. I won't be coming back in here to sell my clothes.

I took my good clothes to the store and they selected high brand clothing and gave me $6.50 for expensive clothing. I didn't expect that my items would fetch so little I felt cheated. They do not allow you to watch their evaluation process and they do not disclose the items they selected. I think it's not good business to deceive the supplier never again will I take anything there I'd rather give to charity.

Never take your clothes or shoes there to sell they hire snobby college girls who if they won't wear it then they won't buy it been taking stuff there for 5 years n they've only bought 1 item and there clothes they have forsale aren't that good they have poor taste and even worse customer service they will never get my business again advice don't buy from there and don't take your clothes in there to sell they go beyond the word picky

I stopped in to look to see if I could find something to wear on a date night. I was looking through the racks and Alex came over to help me. She was so nice! The smile on her face made me want to smile. We were able to find me an outfit I was really happy with for a great price!

After reading the requirements and taking note of all the brands they were looking for, I made a detailed selection of my closet. I carried two medium bags full of clothes, Guess, Amercan Eagle, Michael Kors, Tommy, Levy's. When I came back, they just told me they would take Reebok's sneakers and offered me $ 3, for a completely new classic model! I thought I hadn't understood when he said $ 3 I was completely shocked. I asked him to return my tennis shoes. I meditated on the subtle way of stealing. If you take your clothes or anything else to Value Village at least you receive a 25% coupon

Greetings, I have been informed in the past that Plato's Closet allegedly discriminates with purchasing from individuals of color. New items, gently worn items, r never taken. I viewed dirty shoes, very worn items, on their floor. It seemed as it was a low class goodwill.Instead of purchasing the best, they prefer low quality. I guess some win, and some lose. My experience was just as I was told. My items wouldn't be purchased. Seems as if they were excited about turning my items away. Sad……. Does this occur everywhere? They shouldn't waste a persons time m, when they have a hidden agenda. I would never step foot in the store again. Comment if you've had the same experience.

So I'm early 50's and knew that this store had age bias as my 19 yo daughter had sold a lot here but when I would go in with high quality items they would not take them. So I went In and dropped off a bin with designer shoes and shirts under some regular clothes, still better than most clothes in store, including Michael Kors booties, Zara boots, Stuart Weizmann shoes etc. they retuned them all! They didn't even look at them! I went to a high end second hand store and they took them all in a second! Either it's age bias or ridiculously Ill informed personnel. Too bad for you owner of this chain as you're leaving money on the table by this bias. Don't feel sorry for you! Haha! #stupid

Dropped some clothes off to sell. Said they didn't want anything and gave me my bag back. Got home and realized that they had taken some items and didn't pay me or give them back. Beware of what you bring in and get back!

Brought in four lulu lemon items (all in perfectly good condition and lightly worn), Garage, American eagle, and Pacsun jean shorts and jeans, Pacsun and Brandy Melville shirts, and I got only $60 for all of that. All of the Lululemon leggings were over $100 piece and barely worn or touched. I should have just sold my lululemon pieces online. Not only that, but the employees had a lot of attitude. Do not recommend bringing your stuff here, they rip you off. My friend brought her stuff in a few weeks before me and walked out with $170. Maybe they should use more than one employee's opinion on what they should keep. I also watched the employee and she would barely even look at the clothes. I also have a lot of nice clothes they didn't take. I had things like Playboy sweatpants and more Pacsun jeans they just didn't take. Yet they sell Shein products with stains all over them that aren't even in style.

I have tried twice now to sell my clothes to Plato's and they won't even look at it and "stop" taking stuff hours before they close. This is ridiculous and annoying. I have been selling clothes here for years and never had this problem until twice in one week I went two hours before close and they denied me to attempt to sell. The girl told me the first time they stop taking clothes an hour before they close to be able to process everything in the system which is understandable but today they stopped at 5 pm when they close at 9pm, which is ridiculous. You guys are losing so many customers because of this sell back system, it sucks.

I went into Plato's to sell clothes MY clothes. And they said they don't accept kids clothes. Only adult name brands. I am an adult and I don't wear kids clothes and I know they don't have a kids section. I brought in three bags one of which had 12 pairs of American eagle jeans in mint condition some with the tags still on. I got a whole two dollars out of those three bags. I'm not quite sure how American eagle isn't name brand but alright. Everything in that bag was name brand. I will not be providing my service no longer. Because this isn't the first time I was told I can't bring kids clothes in. I have not once brought kids clothes in. I know their rules and regulations and I'm quite mad about it

I called Plato's Closet last week and asked if they accepted men's clothing; I was told that they did. I was NOT told, however, that the store is for teens and young adults -- otherwise, I wouldn't have wasted my time going there today since I am not a teen or young adult. I had one container of jeans that don't fit anymore (brands like Versace and Levi's) -- not brand new, of course, but certainly not worn-out junk -- but they didn't accept anything, saying that items should be less than two years old. WHAT? This is a used clothing store? Even if I were a teen or young adult, I wouldn't waste my time shopping in this store after seeing the tacky items they had to offer. I very gladly left and took my clothes to Goodwill.

Took 5 trash bags, 11 coats. Within 20 min I was notified they were done. No way they got through all that within 20min. We got there about 6:15. Was notified at 6:30. No way. I liked the store saw some things I liked but will not go back or recommend.