Placetochat

Dear Alan,

Thank you for taking the time to express your thoughts and share your feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

If you have some specific questions related to our service or need assistance - please contact us via support@placetochat.com and we will be glad to help.

Kind Regards,
PlaceToChat Customer Support

Dear Erik,

Thank you for taking the time to leave feedback about our website.

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via support@placetochat.com.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear Russ,

Thank you for your feedback and for taking the time to share your experience with PlaceToChat's communication platform.

PlaceToChat is a global communication platform that connects users from all over the world. While we understand your desire to chat with local trusted users, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.

If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with trusted users in the area you prefer. You can use the Search option at the top of the list of the trusted users, registered with us. By clicking the "Filters" button, you can sort trusted users by location and age.

If there is anything else we can do to improve your experience, please do not hesitate to contact us at support@placetochat.com. We are always here to help and answer any questions you may have.

Thank you for choosing PlaceToChat as your communication platform!

Best Wishes,
PlaceToChat Customer Support

Dear John,

Thank you for the nice evaluation!

It seems like you liked communication on the website since you need extra credits, great!

All our new members receive an offer of 20 free credits to try our services out upon registration. I've just checked and can see that you've received and used yours. I hope you had a good first impression. To continue communicating with other users, please purchase credits on our website.

Thank you for your understanding and trust in our project that unites people!

Best regards,
PlaceToChat Customer Support

Dear Frank,

We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve our service.

Please be kindly informed that we carefully approve every trusted user to be registered on the platform as they undergo multiple verification checks that confirm their identity and background before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles and that the user you look at in the profile pictures is the user you are corresponding with. There are no bots on our platform.

However, if some of the users raise your concern and you have some evidence in regard to this matter, please share them with us at any time and we will be glad to investigate the matter. We always take action if we notice that violations of the rules indeed take place.

Please note that we always strive to provide our users with a convenient space for online communication and our technical specialists are always aimed at making the best decisions in order to create a user-friendly interface for every customer. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.

We are sorry to hear that you were not satisfied with the service offered, please let us know if you need our assistance. Please do not hesitate to reach us via Support@placetochat.com at any time.

We are always at your service.

Best regards,
PlaceToChat Customer Support