Place To Chat Questions & Answers

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Here’s what consumers have asked with answers from Place To Chat staff and previous consumers.

16 questions answered
19% answered in 1 day
Question:

Answer:

Hello, Frederick! Thank you for your question. Yes, it is possible to exchange contact details via chat with your penfriend. It is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward. If you have any other questions or requests, do not hesitate to contact us here or send us an email to support@placetochat.com

By Funchatt S., Support Representative
See more answers (2)
Question:

I'm talking to a girl and i really believe her are people getting together on this site

Answer:

Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support

By PlaceToChat S.,
Question:

I can't get back onto my 9 month old account! my computer crashed and diagnostics revived it. now i can't return to my old account.

Answer:

Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support

By PlaceToChat S.,
Question:

Hello! i've been a customer for over 8 months! my computer crashed and 2 days later i got it back online. the problem is, i can't get back to my loved

Answer:

Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support

By PlaceToChat S.,
Question:

Is it free?

Answer:

Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via support@placetochat.com in case of any additional questions. We would be glad to assist you!

By PlaceToChat S.,
Question:

How do i request contact from someone

Answer:

Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support

By PlaceToChat S.,
Question:

Hello, can i use prepaid gift cards for payment on this site?

Answer:

Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via support@placetochat.com Kind regards, PlaceToChat Customer Support

By PlaceToChat S.,
Question:

How do i get the chating contact number for a member

Answer:

Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support

By PlaceToChat S.,
Question:

Answer:

Dear Dexter, I really appreciate you writing in! Unfortunately, the section with stories about successful couples from our website is currently not available. We have many happy stories, but, unfortunately, we can not publish them, because not all users who have found their love on our site give their consent to the publication. Once we collect enough people who agree to publish, we will consider adding this information to our website. Please feel free to contact us via support@PlaceToChat.com in case of any other questions, we will be glad to assist you. Kind Regards, PlaceToChat Customer Support

By PlaceToChat S.,
Question:

Please help i've been trying to get 155credits but cannot find the buy credit button i am desperate because i am losing my partner

Answer:

Dear Barry, Please, be kindly informed that in order to make the payment: ----> please navigate to the "Credits" tab and press the "Get credits " button; ----> choose one of the payment methods and the preferred credit package. ----> afterward, please, press the green button called "Get credits". If you still face any difficulties please contact our customer support desk directly via Live Chat or supprot@placetochat.com email. Best regards, PlaceToChat Customer Support

By PlaceToChat S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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