PizzaHut

Have purchased pizza at the alliance store and had no problems. This time I was very disappointed. Pizza burnt on edges, very dry as if there was no sauce on it. The carboard box probable taste the same. Over 35 years buying from Pizza Hut and this was the worst. I would have returned but the roads are snow covered and I live over 8 miles away. Very disappointed.

"NO ONE OUT PRICES THE HUT: $27,37 for a $12 Pizza (Lolo Mt,), and the server was an $#*!, and frowned because I didn't give a tip. Over priced and not Friendly, I promise I will never go back,, I actually hope the LoLo, Mt. Site goes under.

Pizza Hut used to be my favorite pizza (outside of New York City) but my last two visits have been very disappointing. The first time the staff was super rude and my order was wrong, but I thought I would try again. This visit was degusting. The place was filthy from the glass entrance doors to the front counter. No hair nets, no rubber gloves after handling money and then making pies, the floor was dirty on both sides of the counter not to mention the pizza barely had any cheese on it! SERIOUSLY?!?!?!? Sadly I didn't check before I left because I couldn't wait to leave. I had ordered online so the deed was done. I would have never entered the store just based on that filthy front door. It was so unpleasant I asked for a manager and the RUDE lady said she was the manager! BEWARE OF ANY DIRTY PIZZA HUT.

I waited 15 mins at a buffet lunch for my beverage. Less than 25 customers and 3 employees were disorganized and inattentive to customers, unless you were friends of the apparent shift mgr. 8/15/24@ 12:40pm. Server, Cassie. Too disappointed to come again and I'm a 40 yr patron. Had been better service before. Very disappointed!

Worst customer service EVER! They will hang up on you or just leave you on hold for 40 minutes or more. They don't even care if you call back & explain what happened. They screwed up my order last time & then they do that. They don't care & they never will. Order from somewhere else, because you won't get what you want here. This company is terrible!

The driver dropped the order by my door then left. He failed to even attempt to ring my bell or knock on my door.
I reached out to their corporate the same day and received a canned response saying I'd hear back from someone w/in 3 days. It's a month later now and I've reached out several more times, but now they ignore me.

I called to place an order. I could not understand the woman that answered the phone and asked if someone else could take my order. She hangs up on me. I called back and a guy answered. He had a little better English. I told him what I wanted for delivery and want to pay by card and he hangs up. 3 more calls and I was hung up on all 3 times. I never gave my card number and had no confirmation on my order. A half hour later a young guy shows up at my door with my food and told me what I owed.
I told him I was hung up on 5 times and I don't want the food. I didn't have cash that's why I wanted to pay by card. I felt very bad for the young guy that was caught in the middle of this mess.
After he left I called back to pizza hut and when a guy answered he asked if this call was for delivery or pick up I said neither and he hangs up on me again. I will never order anything from Pizza hut in Quakertown, Pa again.
On a scale of 0-10 they would certainly get the 0.

We went to this place and when we arrived we noticed that the cashier was kind to the person who arrived before and when we were ordering she had attitude and when another person came in she was kind to her. We also noticed that she was arguing with the person who was helping her. We do not agree with the attitude of that cashier. But overall the pizza is good.

And now their product and service is the worst.

My order never showed up.

The last pizza I got from them was halfway done and didn't taste good either. The only response from them was they were sorry.

I decided to try a sandwich and wings this time. The order didn't even show up this time.

We've watched them change their pan pizza recipe and they aren't nearly as good as they used to be. Then they discontinued their crust flavors. Then they stopped offering free peppers and Parmesan cheese. But this tears it.

One week has gone by. I told Pizza Hut about this incident a week ago, and NO response from them at all.

I won't order from them again. This is completely unacceptable. Keep this up and they won't have a business for long.

I am dissatisfied with the customer service of this location. 4:36 pm I placed an order for delivery. 5:19 pm delivery driver called me to confirm my location6:04pm I call delivery driver back ( no answer), 6:58 pm I call store location to find out my order was cancelled without any notice. Upon talking to the manager and said I was on my way within 15 minutes cause my kids really wanted pizza. I was hanged up on cause I mentioned calling corporate of my incident. I suggest that this location do a retraining of all its staff. There's no way a business should operate in this manner

Ordered a large meat lovers pan pizza from the State Road 16 store in St Augustine,FL it was the worst pizza I've ever had. Hardly any sauce, what cheese there was was not even melted and the middle of the crust was almost raw. It will be the last time I will order pizza from Pizza Hut.

At the ripe old age of 55, I remember when Pizza Hut was actually good, not the skimpy, production line crap that it is now. I would rather lick the moist underside of a freshly peeled scab than waste my money on this typically, substandard relic of what Pizza Hut used to be. The slice on the left is their thin crust. Paper thin. If you doubled it up, it might pass for single ply toilet paper. The slice on the right is supposed to be "Hand Tossed". Still not as thick as a normal thin crust should be. I hand tossed it into the garbage. Neither pizza had any more sauce than if a parched Italian had sneezed on them. Don't worry Pizza Hut. You are not alone. None of the corporate franchise restaurants are worth the time it takes to puke up their food before it destroys our collective colons. You're in good company.

Horrible service! Wrong delivery! Rude and insulting on the phone! Hung up only irritate! Delivery drive left without bringing 2 orders of wings. Rather than fix this by sending another delivery person, they offered to credit back my account. That is not a satisfactory solution. The initial delivery took 45 minutes to arrive. They said the second delivery would take an hour.
Ricardo is the manager. If he is the lead customer service face for that store, don't count on getting treated right.

Horrible. Not what it use to be. No cheese. Barely any topping. Ordered 2 pizzas cheese sticks and cinnamon sticks. Wasted my hard earned money on this crap. Clinton Twp mi. 14 mile. I had to rate a star so that I could post. Not deserving of even one star

Literally was about to take a slice of pizza from one of the trays and the lady told me to leave it and took the tray, despite seeing me trying to get it and put it on my plate. Yet the lady didn't do it to my two younger sisters or my mother. Pretty poor. Salad bar was terrible too, had a bunch of salads yet no type of lettuce what so ever. Crappy. Paid all you can eat for this.

I went to pick up a pizza I had ordered online. I looked for curbside signs, but there were none even though the website indicated there were. Three workers stood outside smoking but never bothered to acknowledge me. Finally someone came out with the pizza which turned out to be burned. The
Crust tasted stale and was hard to chew; none of the ingredients were fresh. I ended up throwing most of it away.