PipingRock

I live in Dublin, Ireland and have being a customer of PipingRock for many years and to date I have had no problems. The products are top quality, the prices are good and the service is excellent!
Overall, I would score the PipingRock Brand 10 out of 10.
Kindest regards,
Michael.

Few months back, I had ordered some capsules from piping rock. They arrived and i couldn't help but notice the capsules barely had any herb in them - two different bottles of product the same. I contacted piping rock and they promptly refunded my money. About a month later I came down with some crud, so was taking more herbals, like i always do. Because of the first incident, i checked the current herbals -- same thing. Half empty capsules and sometimes more than half not there. I've been buying from piping rock for years, so i have quite a few of their products... my stock bottles are the same - half filled. Pretty DISAPPOINTED in piping rock. Won't be shopping there ever again, I will be contacting them, but am very doubtful about any real assistance. DON'T BUY FROM PIPING ROCK!

I've been buying Piping Rock products for awhile and thought it time to recognize excellence. Every product I've used so far has met or exceeded my expectations. Your website is easy to navigate and the prices are more than fair. And I always receive my items in two to three days. I've tried to find something negative to say, but just can't think of anything. Keep up the excellent job!
Additional up to 80% savings - Crasy Deals!
http://www.pipingrock.com/?rwcode=AADTP5

F77GHCMI order from march - had lots of previous orders that came to my house.

Now suddenly bigger order and something went bad with the adress?

No contact from their support but had to find it out by myself after numerious emails to them.

Have to wait till package is back and they cant resent it (how strange is this)
Refund minus shipping cost and extra all answers by some service out of india or bangladesh

Meanwhile over 3 months and no refund!

This company refused to cancel my order when I requested the order be closed less than three hours after it was placed. It uses the flag of the United Kingdom to lure sales. When I complained the person on the end of the live chat closed down the chat so that I couldn't contact him again. Do not use this company

I have been buying PipingRock supplements for years, the quality is good and prices are some of the lowest in the industry. Had a return once and they provided a refund. The only complaint I have is they do not honor RetailmeNot, CapitalOne or other coupon codes I could find. The codes are entered, a discount of sometimes $10 is deducted, but when it goes to checkout the discount is removed. Their competitors do honor these codes. It is a source of irritation; I would prefer they did not have a place for codes they do not honor.

It's too bad their rating is so low because of international delivery issues (reading reviews)-- my experience with their vitamins and supplements have been very good-- my two complaints are 1) a few of the products have titanium and artificial coloring--why?-- so I don't buy those items, 2) essential oils are weak and the carrier oil gets thick and funky, so I steer clear of these. But overall, for vitamins and supplements, I have been very pleased-- piping rock has been my go-to vits website since 2018! My regular purchases are turmeric with ginger, D, collagen powder, garlic, astaxanthin, milk thistle, bromelain, and more.

I ordered in November 18 and never got any shipment. When contacted they send you these copy paste email texts from somewhere in India.

They give excuse after excuse and inform me that I will get the refund once their product reaches their warehouse. No time limit and zero customer service.

Complete scam and I reported them to consumer fraud in NY.

I have also asked the bank for a charge back.

You need to ask for a charge back before 120 days have elapsed, otherwise the money is gone.

Whoever is running this outfit should be locked up. They are thieves and I just can't believe it that they are operating from long Island with impunity.

DO NOT USE YOUR CREDIT CARD TO BUY FROM THEM - SCAM

I Placed order and didn't got product on time when I wrote to the customer service they are saying sorry we can't refund you the shipping charges and then didn't even initiated the refund my money is gone please don't buy anything from I am not someone who usually writes reviews but I want to write it so that no one ever get cheated

My first deal was really fine, but my second was a nightmare!: they never delivered it, deleted my house number and sent the package anyway, never checked it, now they claim that if the dshipping company lost my package they are not responsible for it and will not refund, well, they never refunded me anyway, but for me this is really a scam company! They let you do a first deal just fine them when you increase the value they just dont deliver, plain scam!

I ordered some supplements as you do sometimes, and they basically scammed me. Courier didn't deliver a package no biggie the package went to the shipper i probably will get a refund but I didn't get a refund so I paid 50 dollars, didn't get the product, and was basically $#*!ing scammed. I waited around a year for the refund that never came my $#*!ing money and time was wasted on this dog$#*! company or a scam. I wasted a good one-month gym fee or like 3-4 pizzas, my 50 dollars is forever lost with the Indian customer support that replied to me in broken english.

How do you have sex offenders working there now that hasn't been out of prison long but you have fired for a guy that worked there that hot charged but wasn't found guilty of it

I ordered two times from them but unfortuntly it never made in the two cases now my last order since Feb. 1st and never made it till now i really dont recommend them because their commitments to customers is so bad and after this long waiting they refuse to to cancell order and refund me will never order again

**update March 13,2023** I just received my shipment from Piping Rock, delivered by DHL. They have redeemed themselves with the speedy delivery. I remain cautious about ordering in future, but this quick turnaround is encouraging.

DHL charged me DOUBLE the fees after I selected that option on one order so I made sure to not select them in my next orders from Piping Rock. However, I was just informed that my most recent order was switched from Landmark Global to DHL without my consent and that it was my fault. I am 100% certain that I did not select DHL due to my previous negative experience, but that makes no difference on Piping Rock's end.
Instead of receiving my package in 2 weeks like it showed when I placed the order, I am now facing a 3-week delayed delivery with DHL.
Given the long wait and unauthorized change in courier, I will think twice before ordering again from Piping Rock. It's just not worth the aggravation and the pricing is very close to their competition online.

I've been buying from piping rock for many years and their products have never failed me. My orders always arrive on time and well packaged. They deserve more stars in my opinion.

It's scham. They never ship goods.
Ordered and not rec'd asked them to give proof of shipment. Dpoke thrice already 2 months... no reply...

They have highly unprofessional customer care.
Well talented to misguide customer.

Dinesh
#*******