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AE
1 review
2 helpful votes
Follow Dinesh A.
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It's scham. They never ship goods.
Ordered and not rec'd asked them to give proof of shipment. Dpoke thrice already 2 months... no reply...

They have highly unprofessional customer care.
Well talented to misguide customer.

Dinesh
#*******

Date of experience: October 9, 2019
Brazil
1 review
1 helpful vote
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Great supplements! This products Pipingrock is a life saver to me, it is one of the best products. I have used this product Pipingrock for many years. You can get a discount of up to $10 OFF if you use the code ARE935

http://www.pipingrock.com/?rwcode=ARE935

Date of experience: August 27, 2017
Ireland
1 review
5 helpful votes
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I am dealing with piping rock maybe 2 years now sceptical at first when I saw 2 plus star rating at the start produce took time to come i live in Ireland got a shock with last order ordered mon came Thursday can't believe it thanks for topquality products and service John t cork

Date of experience: May 23, 2021
Australia
1 review
3 helpful votes
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I've just received my second delivery from Piping Rock with discrepancies, and product (2 coco butter leaked all over the packaging) leakage
In the delivery! I've immediately notified them via email explaining the missing items, leakage. To my surprise, I have not received a response, naturally, I
Resend the exact same message and is still remains unanswered!

Utterly disappointed with Piping Rock's customer service... I will not be continuing my business with them.

Me-More Beauty Clinic
4/37 PAKENHAM ST, Fremantle 6160
Western Australia

Date of experience: June 8, 2019
Netherlands
1 review
4 helpful votes
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After 10 weeks waiting and mailing, the order was halfway returned. I asked for refund but they anly refond when they get the order back. So is the order is missing I don't get my money back!

Watch out for Piping Rock!

Date of experience: March 11, 2020
Singapore
1 review
2 helpful votes
Follow Jamie H.
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I canceled an order almost immediately (2-3 min) after I made an order and I ask CS how long would it take. They said 7-10 working days but it has been more than 10 working days when they said they would refund me but I still did not receive a refund.

Date of experience: March 8, 2021
Florida
1 review
1 helpful vote
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Deceptive
June 24, 2021

Ordered vit K2+D3 180 caps, front label read Vit K2+D3 complex 800 mcg K, 2 in 1 support with MK-7. No image of the back label was displayed, but upon receipt, the back read 800 mcg of vit K (as vit K-1 and vit K-2). Company would not answer question about the relative amounts as vit K-1 as opposed to vit K-2. Most people know that vit K-1 is essentially worthless in human body and that the benefit of vit K comes from K-2. Company stated that information was "proprietary" and could not be released.

Date of experience: June 24, 2021
California
1 review
2 helpful votes
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I have bought some several supplements in 3 years off and on. Maybe 15 shipments with no problems or mistakes. I haven't investigated the accuracy of their labeling but otherwise I'm 100% satisfied.

Date of experience: March 28, 2022
GB
1 review
4 helpful votes
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Absolute nightmare. AVOID. Their customer service is horrid and I never received my package. Would strongly recommend not using them, really really terrible experience.

Date of experience: March 16, 2019
Pennsylvania
1 review
4 helpful votes
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Never had a problem
March 15, 2021

I have ordered from piping rock for years and never had a problem. I normally get my order within 3 to 4 days and sometimes sooner. The price is great.

Date of experience: March 14, 2021
GB
1 review
2 helpful votes
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Awful!
April 29, 2019

Ordered from the UK and you will have to pay £12 custom charge before you can get your order even though you have paid shipping!
Customer service DO NOT REPLY!
Luckily PayPal took case up and refunded me. DON'T TOUCH THEM!@!

Date of experience: April 29, 2019
GB
1 review
1 helpful vote
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Robbed
May 1, 2019

Made purchase of £30.86 never got items then was refunded £20.46 as they took £10.40 for their costs?
They must be loaded if they do this to prospective customers

Date of experience: May 1, 2019
GB
1 review
22 helpful votes
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They sent my product to another country with no tracking. Insane. Many weeks and no sign of goods. Each person tells me a different story. Goods missing

Date of experience: January 13, 2020
California
1 review
5 helpful votes
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Authentic Company
July 8, 2020

After purchasing the product, I received the tracking #. Set up notifications. Even inquired with the shipper. These are important steps to help your shipment run smoothly.

Date of experience: July 8, 2020
California
1 review
8 helpful votes
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Rip off
September 1, 2016

I recently purchased several bottles of essential oils if you can call flavored water that. The grapefruit oil was orange water, the spearmint was water and the lavander water too. I had other oils from them before and never had a problem. I guess greed took over. I am done with them.

Date of experience: September 1, 2016
Germany
1 review
3 helpful votes
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They do deliberately faulty tax declaration. After 6 weeks wait I received a note that the package was returned by custom. To make the scam complete they should keep the money too.

Date of experience: June 1, 2018
California
1 review
4 helpful votes
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Dont trust Piping Rock
May 20, 2021

I, Natalya Kirablin, jist got 6 essential oils from this site. Label was stating that is pure esential oil. However, when product arrived it was a disaster. Inside all bottles was a substances that were far away from being cold pure essential oils. It was thick, not transperent, and it had a smell that makes you chock.

Date of experience: May 20, 2021
Florida
1 review
3 helpful votes
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RECURRING CHARGES?
October 31, 2019

1 BOTTLE OF MENS 50 PLUS VITAMINS $23.24 CONFIRMATION EMAIL $23.24. CHARGED ME $23.24 FOUR (4) TIMES IT TOOK 3 TO 5 HOURS TO TAKE IT OUT OF MY CHECKING ACCT BUT TAKES 3 TO 5 DAYS TO PUT IT BACK? BAD FOR BUSINESS SHOP AT THE VITAMIN STORE THEIR QUALITY IS BETTER AND SO ARE THEIR PRICES! THROW A ROCK AT PIPING ROCK

Date of experience: October 31, 2019
India
1 review
3 helpful votes
Follow Kaushik G.
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THIS IS ONE OF THE BIGGEST FRAUD COMPANY. NOT ONLY THEY DONT DELIVER THE PRODUCTS ONCE ORDER IS PLACED, THEY EVEN TAKE YOUR CREDIT CARD DETAILS AND DO FRAUDULENT TRANSACTIONS AS WELL! SO PLS PLS STAY AWAY FROM THIS COMPANY OTHERWISE YOU WILL BE DUPED... LEGAL ACTION SHOULD BE INITIATED AGAINST THIS COMPANY...

Date of experience: June 24, 2020
Oklahoma
1 review
5 helpful votes
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Sends tons of spam
February 27, 2023

I bought one time one of their products (which was quite crappy) and since I am bombarded with spam from them. Their "unsubscribe" link doesn't work. I never subscribed for anything.

Date of experience: February 27, 2023

Overview

PipingRock has a rating of 1.7 stars from 235 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PipingRock most frequently mention customer service, credit card and delivery time. PipingRock ranks 512th among Vitamins & Supplements sites.

service
76
value
76
shipping
76
returns
38
quality
69
+43