After getting new owner PinkBasis do very well. Large number of quality products and good customer service.
Fast delivery is it's another strength.
Thanks.
New website has 5x as much product than previous. Colorful collection, quality products and best customer service are the main strength of PinkBasis.
It delivers very fast.
Best place for useful party costume. It's delivery is faster than any other shop. Customer service is also well. So I like it.
I see there are more unique product on pinkbasis.com in very cheap. New website gives 40% off on clearance
Best quality products in lower price. Rich customer service and fast delivery service. So PinkBasis is the best shop to me.
I like it.
Best collection of stylish clothing. Colorful and high quality costume for woman.
Fast delivery and great customer service.
40% off on clearance.
PInkbasis.com is under new ownership. As of March17 2014 they are now operated by the same company as Amiclubwear.com
ABSOLUTELY TERRIBLE CUSTOMER SERVICE. I ordered from this site on November 5,2016. I purchased 7 pairs of shoes, all of which were intended as gifts. My card was debited 2 days later. My order arrived November 11,2016. Since the package came from California I was very excited about this. Soon after giving the shoes to the people they were intended for I was informed that one pair was, in fact, two left feet. As you could imagine my embarrassment, I soon after contacted PinkBasis. I emailed them on November 22,2016. There is a disclaimer on their site that asks for 48 hours to respond, however, I didn't receive correspondence until November 28,2016. I understand this was around the holiday season so I wasn't to make much of a fuss. I was emailed back and asked for pictures confirming the issue. These were sent to them within the hour. I tried calling multiple times to try to speed up the process, at one point I held for over 30 minutes only to be transferred to a generic voicemail stating that they weren't able to take my call. Fed up with waiting for correspondence I sent a follow-up email on December 5,2016. I received an email back on December 8th, 2016 apologizing for the inconvenience and was then told that there wasn't a replacement for the shoes and if I wanted I could receive store credit and as a convenience to me, there was no need to return the shoes. I had no interest in receiving store credit and was unable to find any comparable shoes on the site. At this point, I requested for a refund to be issued. I received an email two days later that stated a refund has been requested on my behalf, which could take 7-15 business days. After the refund was approved it would take another 10 business days to issue the refund. Giving leeway for the two other holidays that have passed since then it's been about 20 business days and I have yet to receive a refund. By far the worst experience I've ever had. BEWARE OF THIS SITE.
Bad experience. Will never shop pinkbasis ever again. Will advise my friends also.
Very poor return policy... Poor customer service..
I bought a costume from PinkBasis on clearance and got 40% Off. I felt so happy.
Good customer service and Fast delivery.
Thanks PinkBasis.
Amazing offer Ive got from PinkBasis in last week. New website gives 40% off on clearance.
Nice Products with 40% off. Love you PinkBasis.
Over 500 new styles added everyday since the new owner took over. Feel happy to find choose able costume.
I'm totally surprised to have its service. It gives the best customer service ever. Happy to purchase from here.
PinkBasis has quality products in lower price. And gives best customer service. Shipping is so much faster.
HUGE DISAPPOINTMENT!
STAY AWAY FROM PINKBASIS! OUTRAGEOUS SHIPPING COST FOR A DELIVERY 2 WEEKS LATER.
NO CUSTOMER SERVICE, CANT REACH THEM ON THE PHONE...
The new website gives products of good quality in cheap price. And it's customer service is amazing.
I've bought a nice costume for my girlfriend from PinkBasis in her birthday. She has liked it very much. Thanks PinkBasis.com
Biggest collection of quality products. Find out process is so easy.
I like it's Lower price and helpful customer service.
Love this site.
Swimsuit is my girlfriend's best choose able costume. I've find more than 2000 different type of swimsuits in PinkBasis. Great collection.
Overview
PinkBasis has a rating of 3.7 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkBasis most frequently mention customer service, fast delivery and quality products. PinkBasis ranks 109th among Women's Clothing sites.
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- City of Industry, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members