Pigeonly Reviews Summary
The company has garnered significant negative feedback, primarily due to persistent issues with unauthorized charges and inadequate customer service. Customers frequently report difficulties in cancelling subscriptions, resulting in repeated billing despite attempts to halt services. Many express frustration over unresponsive customer support, including disconnected phone lines and unhelpful email interactions. While some users appreciate the concept of the service for maintaining communication with incarcerated loved ones, the overwhelming sentiment is one of dissatisfaction, highlighting a critical need for improved operational integrity and customer care to restore trust and credibility.
This summary is generated by AI, based on text from customer reviews
Fast an easy cheaper and better than mail. I highly recommend this website for you to stay in contact with your loved ones.
I love that I can send my friend overseas funds and photos without having to wait so long for it to arrive. You guys are lifesavers
They are fast my family members love it. The phots are very nice the orders are there fast. My dad gets to injoy my kids grownup makes him fill like he here with us
I'm Extremely thankful for services like pigeonly, it helps me keep and stay connected to the love of my life.
I have been everywhere n noone can do the things that pigeonly can do or did I got to send my husband a letter for once
First time using this and it's so beneficial to stay in contact at an affordable rate. I'll definitely let people know about this amazing company.
I came across this website by chance and im happy to say my curiosity paid off for once lol. Jk but seriously the amount of time and money im saving not including convenience, is pretty unbelievable. Granted this is my first time dealing with a loved one doing time, pigeonly has made communication so much easier.
Very easy to use website. Everything you need in one stop shop, as well as great prices on the things you need.
I love the great prices and the items available to send to my loved ones. I have nothing without being able to show the ones that I care for love too.
I like this cuz it's hard to keep in contact with someone who is inside. And pigeonly makes it easy. They help with everything but visits. I was shocked. If u haven't tried it you need to
Easy to use and be in touch with your loved one, variety of services as well
Not expensive compare to other companies
I set up Pigeonly to be able to stay in contact witj my father. The set up for the services are pretty easy for the newer technology savvy group, but could use a bit for information on the products. The FAQ area answers some of your basic questions without having to contact customer service. I had to call for my phone number that you receive, but it was no more than two minute call considering I wasn't listening to the options. I do wish they were a bit more specific on when letters would be delivered through there services, but I'm waiting on a call on my father to determine how long. Also the minutes used per called would be great if able to see, but I understand each facility has there own charge per minute. Overall so far so good.
I find this site to be easy to use or I can keep in touch with my inmate have calls that they can call home which helps them threw.the there time of lock. Up.the company is very helpful if there be comes a problem. I would most recommend this site
Glad I have found this website. During these times it helps me avoid going outside to send my letters & photos to my loved one. Price is also fair. Thank you for creating this.
A great easy efficient way to send your loved ones in jail letters or postcards that are homemade with pictures on them also a great way to put money on your phone and send commissary oh in the one-stop-shop website easy to understand anyone can do it... Pic included is an example of a postcard I personally made n sent within minutes!
Took forever to get my letter mailed but overall it does what it says it'll do. But lengthy in my opinion
I found thia app to be very simple and easy to use. I love how easy it was to send anything online. Iam curious if this is just a website or is there an app thats available?
Cleaning properties. Giving a housing complex a makeover after a tenant moves out. Having it ready for the next renters.
It's really good I highly suggest for you guys to use it, I love it so much! It lets you talk to your loved ones!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Julio, and thank you for the feedback. The normal transit time for orders sent through our system is 3-5 business days (thought some delays are experienced from time to time). Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.