Pigeonly Reviews Summary
The company has garnered significant negative feedback, primarily due to persistent issues with unauthorized charges and inadequate customer service. Customers frequently report difficulties in cancelling subscriptions, resulting in repeated billing despite attempts to halt services. Many express frustration over unresponsive customer support, including disconnected phone lines and unhelpful email interactions. While some users appreciate the concept of the service for maintaining communication with incarcerated loved ones, the overwhelming sentiment is one of dissatisfaction, highlighting a critical need for improved operational integrity and customer care to restore trust and credibility.
This summary is generated by AI, based on text from customer reviews
Good idea and would be perfect and convenient if pricing and cancelation was explained properly. And there was no false advertisement On greeting cards
Love pigeon only it let me write leyto my love one n video chat with him. Think when they made pigeon only it was the best thing for love one's in jail
I think that you shoudl be able to write as many letters as you want. The processing takes such a long time and seems for it to be online i could have just wrote multiple letters and mailed them out. Also you shouldn't make people get a pre payed card to talk to inmates. Let it bill there company because when you have to set up an account it drops the call and you have no way of getting in contact with that person again. I also feel that if we send letter via computer they should be able to respond the same way. And it should be immediately.
Hello Christina, It seems you have a multitude of concerns that can be best addressed via phone. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss the particulars of your account in full detail and get your issue resolved as soon as possible. Thank you and stay well.
First time using and it was the easiest process ever. Thank you for allowing us to connect with our loved ones in such a quick easy manner
My experience with Piegonly was great and very simple. I would definently advise others to use it. I give it 5 stars
Absolutely amazing as soon as I finish creating the account I was able to send an inmate a letter providing the phone number which will be saving so much and we can be in touch more now. Thank you
Be sure to stay in touch. With all your family and friends there is no way better than piegonly is the source to a great relationship.
Saves money an keeps u closer to ur love ones. I love it. I highly recommend this one to anyone wanting to save time an money.
This was awesome and just what I needed to be able to contact my inmate quickly and easily. I highly reccomend.
They provide an awesome deal for the prices they charge. I couldn't be happier. It was very easy to set up the account and on top of the great prices, they gave me even more discounts at the checkout.
I love the simplicity of being able to use a service at your convenience. No running to purchase stamps then having to find a post office.
I was hesitant about using this, since I'm so old fashioned and use to mailing everything. I'm really not too computer savvy, but since I‘ve mailed my pictures off twice and they haven't been received, I figured why not give it a try. It only took me about 3 minutes to set up my account and send my photos right on to my hubby! I love it and I didn't even have to leave the house. They even called me to verify it was me, which made me feel more secure and ready to try. I set up a recurring payment acct. Since I will definitely be doing things this way! I love it!
Easy, fast, n awesome service! Appreciate your concern for loved one's n your encouragement of such. Hopefully our reciepant responds to your challenge to put pen n thought to paper, I know I would. Thank you for all you do! Much success in unity!
Good good all the way it takes a lot of Harrell out the way to get things to ur loved ones and all the other features that come with it
I'm glad I found Pigeonly. Pigeonly services are great to use to send a letter to your loved someones. I personally live in Canada and you have no clue when the letter is delivered until your loved someones tell you so. With Pigeonly, you can send 4 pages of text, it takes around 4 days to deliver and you get notified when it's delivered.
Thank you for making everything so much easier I appreciate you all for everything God bless you all I do is write the letter and you guys do all the work my life is so much easier bieng able to stay connected to my boyfriend without feeling pressure and overwhelmed thank you..
I'm so grateful. Signing up was easy, it's cost efficient and your help desk is absolutely amazing!
I named it thank goodness because there was no possible way I could get a hold of my sister through any other site. This one found my sister's booking information, not only that but made it much easier to communicate to her with as many letters as I wanted to send
It was easy set up and very easy to read. The options are very good and clear. I would recommend to use this web page to get in touch with your love ones
This is an amazing way to keep in touch with anyone who is incarcerated. It easy to use and you will get constant notification on your orders and it's faster than writing a letter. I'm so excited I subscribed to this online. Thank you so much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brittany and thanks for the feedback! If you need further assistance, feel free to contact an Account Manager M-F 6-6 PM at 8003239895. Thank you