Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
This summary is generated by AI, based on text from customer reviews
I was looking for wider wheels and tire package for my Camaro and was having difficulty finding reliable information on what fits, wheel offsets, and tire sizes. Phastek Performance had all the specs for stock and ZL1 wheels and tire sizes posted on their website. It was everything I needed to make in informative decision for my application. I purchased the 2" wider ZL1 wheels for my SS model and they fit with the recommended tire sizes without any issue. Delivery was fast!
I live in Canada, and once again, I am happily installing my purchase right when I was told it would be here. They notified me of a sale, and made it an easy decision to make a purchase. The hardest part of this purchase was deciding which cold air intake to get as they have a great selection!
Fast shipping, packaged very well, no issues at all.
You recommendation was dead on.
Borla atak looks and sounds awesome on my 2016 Camaro RS.
Ordered Borla S-Type cat back exhaust on the end of summer sale. 10% off plus free shipping was the best deal I have seen anywhere. The really amazing part is I couldn't believe how fast this arrived.
Placed the order at about 08:30 Wednesday, order confirmation email at 09:30, shipping confirmation email at 18:00. Package arrived Thursday at 13:30. Now that is some magical delivery elves!
Borla exhaust is fantastic as I expected. Simple install done in less than an hour. Makes the SS sound the way it is supposed to.
I purchased the Red, White and Blue Camaro Logo plates for the under hood pad. They fit nicely into the impression of the hood insulation. They are high quality and look great. However, the small tube of Silicone Gasket Adhesive supplied is not nearly enough to hold the plates in place as described by the directions. The directions show and X pattern closed at the top and bottom. Fortunately I had a tube of the Silicone adhesive (not gasket though) and hope it holds up under the engine heat. Also, the method of using painters tape to hold the plates securely to the hood pad did not work no matter how much tape I used. The weight of the plates pulls them away from the pad I used a movers rug on top of my engine cover and closed the hood so that pressure would be applied to the plates while the adhesive was drying. This worked very well. The end result is they look great but need to supply a large tube of the adhesive and not use tape to try and hold them in place.
Parts came in sooner than promised and well packed. Exceeded my expectations. Very happy with entire experience. Will buy from them again.
Decal color matched original paint color and were easy to install. Price was right. Shipping was free and quick.
I ordered the side/rear marker blackout kit for my 17 ZL1 & it didn't disappoint. Fast shipping, good price, & a perfect fit.
Purchased a push start button to replace the stock one that came with my 2016 Chevy Camaro LT. Product works well but Phastek did not include any installation instructions nor provided any links as to where to find them. I found an installation video on YouTube. These instructions were very helpful and made the installation fairly easy with the right tools.
I ordered a Street Scene 3M adhesive spoiler from Phastek, and in the description it said that it, "Fits: ALL 2016-2017 Camaro models". I called Phastek at least 3 times to confirm that it will fit my 1LT Camaro, and they assured me it would. But instead, they were incorrect. After research and calling local Chevy dealers, come to find out, the part fits ONLY the SS trim models with factory spoiler. (1LT trunk lid has a crease that the spoiler manufacturer did not account for. SS trunk lid was flat, which would of lined up perfectly with spoiler). Very disappointing. After spending $200 for professionals to paint, upon install, the edges started peeling up and did not fit. When installed is when I noticed the fitment issues. I could not catch the fitment issues before painting because to the naked eye, it aligned and looked fit.
I took it off and contacted Phastek. They told me to send over pictures of the spoiler and fitment issues. So I did, and after a couple days of investigating and discussing with the manufacturer, they agreed to take it back, and refund my money. I'm beyond happy.
However, I am still out $200 for the professional painting service. But hey, $200 broke is better than $700. So, thank you Phastek for seeing your mistake and fixing it.
Everything works perfectly. As expected the assembling of the front emblem was difficult but with pain and knots in the fingers... (thanks GM:-))
Expensive international shipping, but very fast.
Anytime again. Super shop.
Kind regards from Germany.
Works excellent, so happy with skip shift deleted! Makes driving my 1LE even more fun! I have a list full of more mods I will be purchasing from phastek!
I recently purchased a 2017 Camaro ss1le and I have purchased all my upgrades from Phastek nothing but professionalism each and every time. I will continue to use Phastek in all my upgrades in any of my vehicles. THANKS PHASTEK KEEP UP THE AWESOME JOB!
I called and actually got a person on the phone very quickly. Order was shipped quickly, staff had great knowledge of product. When I thought there was a problem with my order I called and got another friendly customer service rep who ensured my headers were on the way. I will definitely call Phastek first next time I need a part for my Camaro. Thank you for great customer service It does still matter!
These guy have been great to deal with! A few purchases and a boat load of questions and a few calls they have been spot on & knowledgeable on the spot not like hold on let me check... Fantastic Choice for Camaro
I not only like the pricing for the products. But the availability of the products and the quick shipping are great. I'll be ordering again for sure.
I just started buying stuff from them this was only my second order. I purchased 2 parts from them of which one was larger than the other so it was packed in the box with the bigger part. When I received my order one look at the big part you could tell it was used the bolts for it were in a zip lock baggy and no install instructions they conformed it had been a return the offered to reship a new one or i could keep i kept it they did send install instructions and a $20 gift cert. Then when i installed the other part which were side marker lights was to be 2 yellow 2 red I got 3 yellow 1 red one of the reds were parted wrong. So I had 3 installed so i called they had one in stock that they could replace it with I asked if they would overnite the part since i had already installed the other before finding out that the 4th was yellow. They could not overnite the part so I waited and additional 2 days to complete the install. I felt like they could have done a little more for me being a new customer and that this order was messed up twice.
Quality products! Can't wait to buy more items for my Camaro. If I had all the money now I would buy everything from Phastek
Answer: No. Not less expensive or better. Many competing companies out there though. I also happen to be somewhat local to Phastek which is an additional huge bonus.
Answer: Legit company based in Texas, with warehouses around the states
Answer: TEXAS COMPANY, AND SPECIALIZES IN MY MODEL! Top quality parts and service.
Phastek Performance specializes in late model performance vehicles like the new Camaro in our American Performance Division, and the FR-S and BRZ in our Sport Compact Division! We have in-house technicians and vehicle specialists, a large inventory of...