Pharma-depot Reviews - 91 Reviews of Pharma-depot.co

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How would you rate Pharma-depot?

Top Positive Review

“Quality seems good”

Mike C.

7/29/20

Ordered July 7 received July 28... so a little later than promised. Quality seems good. Would buy from here again.

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Top Critical Review

“DISGUSTED FACE MASK SHIPPED DIRECTLY FROM CHINA”

BE O.

5/26/20

GIVEN CURRENT PANDEMIC, FACE MASK ORDERED WERE CUT OUT SPONGE, ABOUT $1 TO MAKE, $14.99 TO BUY WITH $6.99 SHIPPING. MY STOMACH TURNED TO SEE PACKAGE FROM CHINA. I'M REPORTING TO FBI IC3 (INTERNET CRIME COMPLAINT CENTER. I THINK THIS IS A CHINESE COMPANY USING 'AMERICAN BUSINESS' FRONT. I HAVE NO TRUST IN THE ABILITY OF THESE MASK TO OFFER PROTECTION ANY BETTER THAN A KLEENEX TISSUE HELD ACROSS MY FACE.

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Reviews (91)

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face masks (11) air transport (5) pharma depot (6) email address (7) 1 star (3) not order (8) customer service (8) 2 weeks (4) phone number (4) credit card (7)

BE O.

1 review

7 helpful votes

“DISGUSTED FACE MASK SHIPPED DIRECTLY FROM CHINA”

May 26th, 2020

Helpful (7)

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Elina D.

1 review

11 helpful votes

“Fraud”

June 1st, 2020

Just as so many others I have not received my masks, not able to track a bogus tracking number, not able to contact company, but was charged by Pay Pal. I wish I had been more diligent to look at reviews, but those on the web site are also bogus. In desperation, I was taken an advantage of, like so many vulnerable others during this horrible pandemic.
Sad, sad, sad. I will make a complaint.

Helpful (11)

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Jason W.

1 review

2 helpful votes

“I thought a Scam but actually not!”

May 14th, 2020

I place an order with these without seeing the reviews which are so unlike me! There was no contact info for them other than a dodgy-looking email address is PayPal who I complained to as I hadn't received my order and I was really worried it was a scam. Three days after the complaint my goods turned up. My order was poorly packaged and from China but I did get it! Ordered it 7th May and got it on the 13th. They just need to communicate but I won't be reordering due to the looking unprofessional

Helpful (2)

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Daryl B.

1 review

6 helpful votes

“Scam Site -- don't order from them!”

June 8th, 2020

If I could give less than one star, I would. I placed my order for masks 4/12 and today is 6/8. I did a chat today and the guy said it takes 10-45 days -- well it's been 57 days and I never heard a thing from them about the order status. Their site says they're in Temple, FL, but they don't provide an address or phone and doing a search doesn't come up with a company by that name in that city. I'm pretty sure I will never see the masks.

Helpful (6)

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Mike S.

1 review

2 helpful votes

“Goods not great quality and parts missing”

May 12th, 2020

Ordered masks, face shields and goggles. Received the goods two weeks later. Reusable KN95 mask are ok, the foam dust ones are pretty useless (save your money), but one of the three goggles was broken and a piece is missing from one of the face shields. Wish I'd seen these naff reviews before ordering. The worst bit is they cannot be contacted - the only email address on their website does not work, and returns an error message. Avoid!

Helpful (2)

Thank you

Megan M.

1 review

20 helpful votes

“DO NOT BUY FROM SELLER”

May 1st, 2020

I wish there were more reviews prior to my purchase on 4/17, I payed for expedited shipping for a 7 day delivery here on 5/1 nothing except a run around from PAYPAL do not use paypal as they donot offer buyer protection, seller sent tracking number to a parcel that STILL hasn't left the facility. Save your money! Especially during these uncertain times, both companies are thieves!

Tip for consumers: Just don’t !

Helpful (20)

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Dana Y.

1 review

12 helpful votes

“Fraudulent company”

May 11th, 2020

Should be zero stars. I ordered masks on April 9th, have not received them and the tracking has said "Shanghai, delivered to air transport" Since April 19th. When you click "contact us", nothing happens. I have sent an email thru PayPal and one thru my Pharma Depot account with no response. There is a big red bar on their website that says USPS Priority available 4-7 days. Don't believe it and do not order from them.

Helpful (12)

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Vera H.

1 review

2 helpful votes

“Face mask order”

May 27th, 2020

I ordered face mask on April 22,2020 still have not received them, supposed to be 5-10 day delivery
E- mailed and wrote a letter no response, my credit card was charged
Reading reviews will not use them agai.

Helpful (2)

Thank you

Mary H.

1 review

11 helpful votes

“Very Pissed off”

May 9th, 2020

The company is ripping people off. I only gave one star because I had to rate something but deserve minus twenty. Nothing but a scam at a time like this. I wish that I had seen this before I ordered the face mask. Pay Pal should be ashamed for allowing this to happen. They need to refund all our money.

Tip for consumers: Never order from here!!!!!

Helpful (11)

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AMAURY R.

1 review

4 helpful votes

“Stay Away It Is!”

June 2nd, 2020

Placed order with expedited shipping for 7-14 days and received items after 60 days wrapped in a bag very unprofessional. Paid with Paypal and they are as bad, wouldn't help at all, said item shipped and had to wait.
I would never order from any overseas supplier again.

Helpful (4)

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Penelope C.

1 review

8 helpful votes

“Order of masks has not been received”

May 16th, 2020

Unfortunately I ordered masks from Pharma Depot before reading these reviews. Ordered masks on April 25,2020 and paid the extra shipping costs To get masks in 7 days. It is May 16th and order has NOT been delivered. Paid through PayPal and Order was paid on the same day. Pharma Depot does not have a customer service phone number that I can contact them to even track my order. I'm very disappointed and regret ordering through this company and paying through PayPal.

Helpful (8)

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Mara M.

1 review

16 helpful votes

“This company is Fake”

April 26th, 2020

Don't buy anything from this people. KN95 mask are fake and they sent just 1 instead of 5, $5.99. Also protective googles pack of 5, $24.95 and only received one and broken, very low quality. Everything is from black market in China.

Helpful (16)

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Loyd R.

1 review

6 helpful votes

“Lowlife Scamming Scum”

May 13th, 2020

I ordered 3 N95 masks and paid for Priority shipping. They said I would get my order in 4-7 days. Ten days later they have no phone number on their website and they refuse to answer messages or emails. This company is the lowest form of petrified puke on the planet. They blatantly steal from people during a crisis. They should be forced to die in a pile of coronavirus feces.

Helpful (6)

Thank you

James J.

1 review

1 helpful vote

“Was angry”

May 19th, 2020

My order was finally delivered. I thought I was scammed but now I know that they just did not do a good job communicating. They have many one stars. But in the end they did deliver. I am giving them 3 stars. If they were faster I would give then 5 stars. It was frustrating but they did come through in the end. I paid for 50 masks. This is an honest review.

Helpful (1)

Thank you

T C.

1 review

4 helpful votes

“Zero. Never received items.”

June 16th, 2020

I'd rate zero if I could. Ordered April 27,2020. It's June 16th and I've not received my order. I haven't received a chipping notice either. Web site changed from Pharma Central to Pharma Depot and is now saying there's no account with my email. There's no customer service email or phone number. Unfortunately, I didn't log in to my PayPal account to pay, but just simply entered my cc number to pay via PayPal. I hope I can find some recourse. This is a scam and very fraudulent. Beware. Do not purchase from this site.

Helpful (4)

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Louis B.

1 review

2 helpful votes

“Scam!”

June 26th, 2020

I placed an order on May 20th for face masks. On May 20th I got an update that it was in Queens NY waiting to be sorted and shipped. Its now June 26th and their hasn't been any activity since. Their customer support blames flights but that shouldn't make a difference since its been at a sort facility in Queens, NY 6+ weeks ago. The facility is literally 20 mins away from where I live. Obvious scam. So sad taking advantage of people at a time like this. Rot in hell!

Helpful (2)

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Carm K.

1 review

1 helpful vote

“I was Scammed!”

July 23rd, 2020

I have never been so disappointed,
I had ordered a UV Sterilizer Lamp and also KN95 Respirators with Breathing Valve, back on May 19th 2020, for a total value of $252.39 Canadian dollars. I have tried to contact some one and no return responses. Very disappointed and would not recommend this site to anyone. Never again!
CK

Helpful (1)

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Alexandra m.

1 review

6 helpful votes

“Ordered face masks - 2 arrived out of 100”

May 17th, 2020

Pretty livid with this company - avoid!

I seldom write reviews but this company is awful.

I ordered x2 packs of 50 face masks and received two SINGLE face masks.

There are no numbers to call them on, their email address on the website bounces back and their online portal gives no reply.

I ordered the masks over a month ago to give them them opportunity to reply and STILL no response or face masks.

I have lost over £100 with no hope of a refund or masks.

Helpful (6)

Thank you

Salvatore T.

2 reviews

0 helpful votes

“DO NOT BUY! SCAM!”

August 5th, 2020

The company advertises one product but when they are delivered (late) its a sub quality product. The old bait and switch. When you try reach the company, it's impossible to get any help. We disputed the charges with PayPal and after 2 months we were told to return them to an address in China. When you look up the address it does not exist. So that they can claim they never received it. Such a scam! We lost 179 dollars on 10 masks. Never never again.
YOU NOT BUY ANYTHING FROM THEM!

Helpful (0)

Thank you

Sunnie T.

1 review

5 helpful votes

“I wish I had known”

June 5th, 2020

Placed my order over a month ago, I have yet to get a tracking number. No luck with phoning, won't return my call. I just wanted to try to help my family keep as safe as possible. Forty dollar order and nothing. Please don't fall for any positive reviews on this site as I'm sure they are as fake as this so called company

Helpful (5)

Thank you

victor k.

1 review

1 helpful vote

“Where is my mask”

June 29th, 2020

No shipping number no way to contact them. I think they are a scam. My order of mask have been gone for 9 days now

Helpful (1)

Thank you

Mike C.

1 review

0 helpful votes

“Quality seems good”

July 29th, 2020

Ordered July 7 received July 28... so a little later than promised. Quality seems good. Would buy from here again.

Helpful (0)

Thank you

Michael A.

1 review

2 helpful votes

“WHAT A FREAKING SCAM!”

June 30th, 2020

I ordered a package of (10) KN-95 facemasks 3 weeks ago and played through PayPal. To date I haven't received as much as a receipt for my order. There's no way to contact them. No phone number. No email address! Nothing. I wish now I hadn't put so much faith in the internet! Don't order from these bombs. You'll be throwing away your money!

Helpful (2)

Thank you

Susan B.

1 review

4 helpful votes

“Buyer beware”

June 11th, 2020

Think this company is a scam. Ordered masks 4/24 and this is June 11. And still haven't received them. No way to really contact them. Would rate it less than 1 star if possible.

Helpful (4)

Thank you

Luz M.

1 review

12 helpful votes

“Where are my masks?”

May 6th, 2020

I paid $73.22 for 10 masks on 4/27. To date, I have yet to hear from Pharma Depot. Has my order shipped? Paid $8.23 for shipping & insurance. It's been 10 days... where are they?

Helpful (12)

Thank you

By Danielle L. on 5/12/20

Question:

Is my order going to actually ship? is there snyway to cancel this order - have received no response to email to update status of order and order numb

Question:

What is your phone number i paid on june 7 and additionally express my tracking states the order is in new york what is your phone number give me my m

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“Quality seems good”

“DISGUSTED FACE MASK SHIPPED DIRECTLY FROM CHINA”

Reviews (91)

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Q&A (16)

My order seems to be lost,but have no contact information. any suggestions appreciated- thanks!

Is pharma-depot.co a scam or a legit company?

How can you contact this company? there is no contact information online. i placed an order almost a month ago and have not received my order. they

Do anyone know how to get in contact with this company. i made a purchase with them and still waiting on my masks that i payed in total amount $92.93

I want to know if this business is legitimate. is impossible to contact them. are they real or scam? i order on march 24 how long it takes to deliver

Is my order going to actually ship? is there snyway to cancel this order - have received no response to email to update status of order and order numb

I want them to respond to me regarding annorder placed for n95 masks for which they took $ from paypal on july 1, 2020

Where is my order

Bought your infrared thermometer can't figure out how to switch from celcius to farehenheit?

What is your phone number i paid on june 7 and additionally express my tracking states the order is in new york what is your phone number give me my m

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