PetsmartReviews 545

I brought my Schnauzer for a groom and instead they trim all the hair by someone not trained nor qualified person.
Only one person treat my dog well and that's Amanda at the Alliance PetSmart in North Texas.
This is another review from another unhappy person.
I stopped bringing my dogs in for grooming after my dogs were left with cuts. They were very defensive and didn't take responsibility to my satisfaction. Their prices are too high so I stopped buying food etc. but went in for grooming because they were close by. I found a much better place now I won't ever be back.

I been bringing my dogs here for over a year and a half, i really like bringing them here because i know they get good care and receive allot of love. Chelsea is very welcoming she really likes damn i have a brown year pitbull and a all white 7 month baby pit, i feel safe leaving them here to get their check ups and for grooming they are very healthy dogs, i even buy their foods and snacks here, dental snacks and healthy foods to keep big and strong am really grateful with Petsmart i really dont know where else i would take them if there wasnt a petsmart

I bought a dog whistle from PetSmart for around $4.99 - I had read a lot of reviews, mostly quite unfavorable. But I bought one anyway, thinking WTH I'm going to the mountains on vacation where I'd like the dogs to be able to run around. They don't understand that they cannot go in the lake here (FL) b/c alligators love to eat dogs. To my surprise, the whistle worked GREAT! We used it a couple of times and rewarded them with a dog biscuit, but we didn't need any treats on vacation. They ran around wildly but immediately stopped and perked up and came running back after 2 blasts on the whistle. Love my dog whistle & it turned out my brother-in-law also had one, so if we split up or did different things we always had a whistle.

I will never go take my pet to get groomed here ever again! This is the worst thing i've ever seen in my life. The employees are mean and don't listen to a thing you say. We took my dog here twice and both were just horrible especially the 2 time, we even told them not to shave him and what do they do? SHAVE HIM! We had simply asked for a teddy bear cut and they cut all his hair off on his face when we told them over and over again to only TRIM his eyes and they cut ALL his fur off EVERYWHERE, his face the body. So much that now we can see his bones! I am not to picky about my dog service but this is just appalling. My pet store is in rochester henrietta NY and i am pleased with their veterinarian, but all the people at the grooming center are just not caring and do not listen what so ever. So do yourself a favor and never take your pet there. Thanks, your unhappy customer.

Hello again,
I like petsmart for my dogs as well as my parrots. They have a wide variety of Dog food as well as treats. I prefer PetSmart over Petco since it is closer to me. They have people from some companies that offer coupons. There price's can be a little high on there toys but they do last longer than toys purchased from other stores. KONG TOYS are the best for large breeds with strong teeth. Like I said on the review of Kong toys. I have had a kong toy for over 7yrs. So my Johnson American Bulldog can't bite pieces off the toy. That is a big plus for me. Thank you colleen.