Petite BelloReviews 70
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Petite Bello Reviews Summary
Petite Bello has a rating of 3.6 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Petite Bello most frequently mention and customer service. Petite Bello ranks 181st among Baby Clothes sites.
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Ordered something from them a month ago. Never received a confirmation that my order as been shipped. I wrote them two emails asking for a follow up, never had a response! Guess I could say they scam me! At least it wasn't a big amount! But never again...
Absolutely miserable quality! The materials are terribly cheap, completely overpriced. The received products look nothing like in the pictures. This is all just poor, cheap stuff dropshipped from China! Their service and return policy are not less miserable, so you're pretty much stuck with what was ordered. The worst online shopping experience! The only thing you guys make well is Photoshopping the terrible quality of your products. It's pathetic! The purest fraud! Keep away!
A friend of mine introduced this online store. I was skeptical at first, knowing that online buying is not really my style, but tried it anyway... And I sure am happy I tried! I just bought two cute little playsuits, and they are awesome! Thank you! Will order again!
Bought a couple of items from them for my growing princess and I loved it. The first order was a okay my second order kind of had a problem as the items were seized by customs? Any who, I was impressed with their Customer Service who are attentive to my responses. I received items with a wrong size but they offered a replacement and sent the right size and I didn't even have to bother sending the wrong one! Would I order again? Definitely! I loved their items for my kids.
We bought a couple of items from them, though it took a couple of weeks before we got it, but the outfits were great! The kids loved it too! Definitely buying again..
The stealing your money!
I ordered from them and I never received anything except they charged me $58.
Hi Sara,
Hope all is well.
We're really sorry for what happened to your package. It is indeed frustrating and disappointing when you never get your package. Please understand that we did send you the items and as per USPS online tracking, it was delivered last 01/11/19. Please click on the link to see that USPS did have your package and they were able to deliver it, https :// tools. Usps. Com/go/TrackConfirmAction? TRef=fullpage&tLc=2&text28777=&tLabels=LW053148771CN%2C. USPS should be able to confirm the delivery because we got it from their own tracking link.
We also have to consider the fact that USPS delivery personnel leave packages at your doorstep or mail room/box wherein other people can have access to it. That's why from our last email, we encouraged you to call your local post to file for a claim so they can start the investigation.
As much as we want to help you more, we also have our own policy to follow. Rest assured, we are always here to assist you.
Hoping for your understanding.
Best regards,
Petite Bello
I ordered the Match Me Reindeer Family Onesies set for the family, it took a while but it came just right on Christmas Eve! We all dressed in it and my little boy loved it! "Were a Reindeer Family" he always shouts. I also ordered the "Don't touch the hair romper" for my boy because I always slick them back its just so adorably badass for him I like how they have clothes with prints that matches the my boy. Will definitely order some more from this store!
Do not order from this company is you want your clothes within the next several months! Takes a few weeks the "process" your order and several more weeks to "ship" your order. If you want to wait I strongly advise you to order a size that you think your kid will fit into within a year to be safe.
Dear K.,
Hope all is well.
We do understand your frustration of waiting for a package. Please understand that orders are processed within 2-7 business days and we normally deliver within 14 business days upon shipment as per shipping policy. May be longer depending on location/item. Rest assured, your packages will be delivered in a timely manner.
Feel free to email us at info@petitebello.com if you have any question/concern.
Best regards,
Petite Bello
I bought a few items for my nieces and nephew from Petite Bello a couple of weeks ago, and the kids loved it! Great fitting and they all looked adorable. Prices are good because they always have discounts. LOVE, LOVE, LOVE it!
Placed my order 21 days ago and tracking still states that it hasn't even arrived at the shipping facility to be shipped from CHINA! To the US. Really hope the clothes are worth this wait. It's ridiculous when you purchase a holiday outfit 2 months early and it might not make it to your home in time for your child to wear it. Not impressed.
Hi Brittany,
Good day!
We apologize for the inconvenience. Please understand that orders are processed within 2-7 business days and we normally deliver within 14 business days upon shipment as per shipping policy. May be longer depending on location/item. We've tracked your package and it's already at the USPS Facility for distribution to local post. You should be receiving it soon.
USPS online tracking will only say it's being processed in China even if the package is already in air transit because they start updating when it reaches their facility.
We hope this answers your concern.
Best regards,
Petite Bello
I ordered clothes for my niece and not only was the price very reasonable but the quality of the clothes exceeded my expectations! My niece absolutely loves her outfit and I cant wait to order from them again.
The products are really cute and angelic. It suits my beautiful niece and she looks adorable and like an angel every time she wears one. Try one guys for your children!
Bought a clothing set and it fits perfect, material is SO soft and comfy, its like an athletic material. Will definitely order more in other prints! :)
Purchased 6 items, 4 have finally arrived. Opened package and threw in the bin... absolute rubbish, sizing incorrect, material terrible.
Thought was USA based, but comes from China. Terrible terrible quality. Now waiting for the other two items, my guess is that they will also go straight into the bin. Very disappointing.
Dear Effie,
We are sorry to hear you had a bad experience.
Most of the items we sell are made in Europe, Australia and USA. Among our collections, we also have items that are manufactured in Asia.
The items you have ordered are among out top products. It might have been that something went wrong with your shipping.
We checked and could not find any inquire or complaint from you other then the FB massage sent today after your review was already written.
Our CS team is always happy to be of service and they do their best to help and give a good service.
Our goal is to give you a good experience and we would like to rectify the situation.
We have replied privately and we hope we can give you a better experience with us.
Best,
Petite Bello
My student Mom just received the gift I ordered, It took them a while to deliver. Yet she was very happy to received the clothes! It was the Moose bundle with the hat and the shoes... I was not sure of the size, babies sometimes may be small for their age and i haven't seen Lendon, But she said it fits perfectly. I was just hoping of more cute animal prints in bundles for my coming son, I had ordered girl clothes in bundles as well,,, my daughter wear it on her grandpas birthday and shes so adorable. What a great deal! So convenient to order the bundles, like a one stop shop!
Beautiful romper! I liked it so much, I have ordered an additional one for my brother so my nephew can have a cool outfit as well. Looking forward to visit them in a week or so, so we can have pictures were they both wear the same romper.
We get so many compliments when my daughter wears these outfit. We bought 5 outfits, and we chose specific colors so it will compliments her blond hair and blue eyes. When I get a bit more free cash, Ill order a few additional items.
It is perfect I will definitely be ordering from here more. My daughter wears 12-18 months size and this fits her well. Its a little loose and stretchy so we can use it for a longer period of time.
What an absolutely adorable outfit! It fits true to size and it looks really comfortable. The price they offer it for, is a really good price. My daughter and I are really happy.
From the business
Petite Bello is an online Baby & Kids Boutique store. We put comfort, quality and style above all. Shop baby clothes, kids clothing & gifts.
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Hi Varsy,
Hope all is well.
First of all, we sincerely apologize for the inconvenience we've caused you. We already forwarded your photo to our warehouse so that they can correct their mistakes and will do a better job to avoid this problem. It's not our intention to give you a bad online shopping experience.
We will definitely refund you in full for that item and give you a complimentary item of your choice to make it up with you. You can email us once you've decided on what item to get.
Again, we are so sorry for all the trouble.
Best regards,
Petite Bello