Purchased 6 items, 4 have finally arrived. Opened package and threw in the bin... absolute rubbish, sizing incorrect, material terrible.
Thought was USA based, but comes from China. Terrible terrible quality. Now waiting for the other two items, my guess is that they will also go straight into the bin. Very disappointing.
Placed my order 21 days ago and tracking still states that it hasn't even arrived at the shipping facility to be shipped from CHINA! To the US. Really hope the clothes are worth this wait. It's ridiculous when you purchase a holiday outfit 2 months early and it might not make it to your home in time for your child to wear it. Not impressed.
Hi Brittany,
Good day!
We apologize for the inconvenience. Please understand that orders are processed within 2-7 business days and we normally deliver within 14 business days upon shipment as per shipping policy. May be longer depending on location/item. We've tracked your package and it's already at the USPS Facility for distribution to local post. You should be receiving it soon.
USPS online tracking will only say it's being processed in China even if the package is already in air transit because they start updating when it reaches their facility.
We hope this answers your concern.
Best regards,
Petite Bello
Absolutely miserable quality! The materials are terribly cheap, completely overpriced. The received products look nothing like in the pictures. This is all just poor, cheap stuff dropshipped from China! Their service and return policy are not less miserable, so you're pretty much stuck with what was ordered. The worst online shopping experience! The only thing you guys make well is Photoshopping the terrible quality of your products. It's pathetic! The purest fraud! Keep away!
Hi Varsy,
Hope all is well.
First of all, we sincerely apologize for the inconvenience we've caused you. We already forwarded your photo to our warehouse so that they can correct their mistakes and will do a better job to avoid this problem. It's not our intention to give you a bad online shopping experience.
We will definitely refund you in full for that item and give you a complimentary item of your choice to make it up with you. You can email us once you've decided on what item to get.
Again, we are so sorry for all the trouble.
Best regards,
Petite Bello
A friend of mine introduced this online store. I was skeptical at first, knowing that online buying is not really my style, but tried it anyway... And I sure am happy I tried! I just bought two cute little playsuits, and they are awesome! Thank you! Will order again!
We get so many compliments when my daughter wears these outfit. We bought 5 outfits, and we chose specific colors so it will compliments her blond hair and blue eyes. When I get a bit more free cash, Ill order a few additional items.
Beautiful romper! I liked it so much, I have ordered an additional one for my brother so my nephew can have a cool outfit as well. Looking forward to visit them in a week or so, so we can have pictures were they both wear the same romper.
Bought a couple of items from them for my growing princess and I loved it. The first order was a okay my second order kind of had a problem as the items were seized by customs? Any who, I was impressed with their Customer Service who are attentive to my responses. I received items with a wrong size but they offered a replacement and sent the right size and I didn't even have to bother sending the wrong one! Would I order again? Definitely! I loved their items for my kids.
Ordered something from them a month ago. Never received a confirmation that my order as been shipped. I wrote them two emails asking for a follow up, never had a response! Guess I could say they scam me! At least it wasn't a big amount! But never again...
Do not order from this company is you want your clothes within the next several months! Takes a few weeks the "process" your order and several more weeks to "ship" your order. If you want to wait I strongly advise you to order a size that you think your kid will fit into within a year to be safe.
Dear K.,
Hope all is well.
We do understand your frustration of waiting for a package. Please understand that orders are processed within 2-7 business days and we normally deliver within 14 business days upon shipment as per shipping policy. May be longer depending on location/item. Rest assured, your packages will be delivered in a timely manner.
Feel free to email us at info@petitebello.com if you have any question/concern.
Best regards,
Petite Bello
I ordered clothes for my niece and not only was the price very reasonable but the quality of the clothes exceeded my expectations! My niece absolutely loves her outfit and I cant wait to order from them again.
A few weeks ago, I have ordered two bundles and a diaper bag. After the order has arrived, and I have dressed my son, I took some pictures for the family and he looked dazzling!
The bag looks well as well.
I ordered the Match Me Reindeer Family Onesies set for the family, it took a while but it came just right on Christmas Eve! We all dressed in it and my little boy loved it! "Were a Reindeer Family" he always shouts. I also ordered the "Don't touch the hair romper" for my boy because I always slick them back its just so adorably badass for him I like how they have clothes with prints that matches the my boy. Will definitely order some more from this store!
My student Mom just received the gift I ordered, It took them a while to deliver. Yet she was very happy to received the clothes! It was the Moose bundle with the hat and the shoes... I was not sure of the size, babies sometimes may be small for their age and i haven't seen Lendon, But she said it fits perfectly. I was just hoping of more cute animal prints in bundles for my coming son, I had ordered girl clothes in bundles as well,,, my daughter wear it on her grandpas birthday and shes so adorable. What a great deal! So convenient to order the bundles, like a one stop shop!
I bought a few items for my nieces and nephew from Petite Bello a couple of weeks ago, and the kids loved it! Great fitting and they all looked adorable. Prices are good because they always have discounts. LOVE, LOVE, LOVE it!
It is perfect I will definitely be ordering from here more. My daughter wears 12-18 months size and this fits her well. Its a little loose and stretchy so we can use it for a longer period of time.
Red flag #1 - you can't even write a review on their website. Quality is absolutely terrible and runs extremely huge. I an ordered an outfit for 0-3 months old and it looks like it would fit a 6 month old. It's unfortunate because the stuff is so cute, but save your money. I won't buy from them again.
Dear Jaclyn,
We thank you for your order with Petite Bello and we are very sorry you were not happy with the product you received. We do our best to put an accurate size description to avoid cases like this. In case this was a mistake in sizing please contact our costumer support team and we will be more than happy to assist.
Best,
Petite Bello
Bought a clothing set and it fits perfect, material is SO soft and comfy, its like an athletic material. Will definitely order more in other prints! :)
Ordered from them a few clothes for a baby shower.
Clothes have arrived after around 3 weeks, with one item missing. Customer support was amazing and immediately sent me a replacement item + a coupon for 20% off on my next purchase! Took some time, but I have received everything.
I am not sure why people gave them 1 star. I had a problem with one of the items I ordered but they responded within 2 hours and sent me a replacement the next day. Quality is on par if not better than the leading offline and online brands, the selection is huge and my 8 months son seems to like wearing it. I recommended them to my friends and will continue to do so.
Petite Bello offers the cutest and in style clothing for your little ones. Our son loves his outfits we got from
Them. He is a fast growing child and he got to wear all his outfits for more than 6 months. I love being about to shop at home, get great deals, and never have to hassle the mall.
Overview
Petite Bello has a rating of 3.6 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Petite Bello most frequently mention and customer service. Petite Bello ranks 184th among Baby Clothes sites.
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Dear Effie,
We are sorry to hear you had a bad experience.
Most of the items we sell are made in Europe, Australia and USA. Among our collections, we also have items that are manufactured in Asia.
The items you have ordered are among out top products. It might have been that something went wrong with your shipping.
We checked and could not find any inquire or complaint from you other then the FB massage sent today after your review was already written.
Our CS team is always happy to be of service and they do their best to help and give a good service.
Our goal is to give you a good experience and we would like to rectify the situation.
We have replied privately and we hope we can give you a better experience with us.
Best,
Petite Bello