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PetallushReviews 417

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: service@petallush.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368
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6,402 reviews

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California
1 review
0 helpful votes
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I ordered 6 items because of the free returns. All of the items were see-through and the material made Forever 21 look expensive. They fit horrible. None fit in the chest area. When I went to return, the company made it very difficult and would not provide the free return promised.

I have a very hard time believing any of the positive reviews are real!

Date of experience: June 20, 2022
North Dakota
1 review
0 helpful votes
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Cute and stylish clothes
June 15, 2022

There are so many pretty styles of dresses and blouses to choose from. Petallush was quick to ship the items I ordered. The clothes all fit perfectly.

Date of experience: June 15, 2022
Utah
1 review
3 helpful votes
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False advertising!
July 15, 2022

I ordered 11 of the Short Sleeve V- Neck Ruffle Maxi Dress for my bridesmaids (copycat of the bohme willa ruffle dress) and I was so excited about it because they were cheap and had very positive reviews on their website. Upon receiving them, they were nothing like what was advertised on their site. They were totally see-through and the fabric was super cheap. I sent in a complaint and tried to put a review on their website and they immediately changed the picture on the site to better reflect the quality of it and denied my review submission. They still made me pay for the return after trying to convince me that the problem was a missing slip (that obviously was not included and did not go with the dress at all). This is the definition of a skeezy site.

I'll attach pictures of the original ad, what I got, and what they changed it to as well as the slip they wanted to send.

Original ad. Cute, not see-through, shiny, good quality
The quality of dress I received. Not just a little bit see-through
Ad after my review. Can see her undergarments now. Fabric looks thinner and cheaper, less shiny
Date of experience: June 15, 2022
New Jersey
2 reviews
0 helpful votes
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Maxi dress
June 13, 2022

Quick and easy delivery.
Very nice style, however, I was disappointed with the fabric.

Date of experience: June 13, 2022
Massachusetts
1 review
0 helpful votes
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Customer service
July 9, 2022

The customer service is horrible no invoice with purchase. No address or phone number available on line website doesn't work. So can't return an item. I followed measurement guide and dress was still 2 to 3 sizes small

Date of experience: June 9, 2022
Mississippi
1 review
0 helpful votes
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One little problem.
June 7, 2022

The only complaint I have is about the high cost of shipping. But the dresses are much cheaper here than exact same dresses at other stores, so I guess it all balances out. Still, it's high shipping.

Date of experience: June 7, 2022
Georgia
2 reviews
0 helpful votes
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Maxi Dress
June 3, 2022
Updated review

I was easy to select and pay. I love the way the Maxi dress fits except the sleeves are a little tight.

The Maxi dress with pockets was a little big and just didn't look good on. Also neck was too high.

Date of experience: June 3, 2022

Easy to to select and pay
May 24, 2022
Previous review

Easy to to select and pay.

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Na
June 3, 2022

Not sure yet. First time shopping on your site.

Dress too small for my large breast.

Date of experience: June 3, 2022
GB
1 review
2 helpful votes
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I bought the "white floral shirt puff sleeve square neck mini" from Petallush and was really disappointed by the quality and fit. It wasn't like the one shown by the model on their website, the elastic was too tight in strange places and meant it didn't fit at all.

I contacted the company to request a refund and their reply berated me about pulling up the collar, I have tried several times to wear the dress as the model is demonstrating and clearly this dress is faulty! The company made no reference to my request for a refund and was very dismissive, some of the worst customer service I have ever received, I would urge everyone not to use this company, terrible quality items, terrible customer service and so rude in their replies.

Certainly won't be shopping with them again!

Date of experience: May 31, 2022
California
2 reviews
2 helpful votes
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Cheap, Cheap, Cheap!
June 28, 2022
Updated review

I don't like being deceived. The dress looks nothing like what the model is wearing. If the fabric is Rayon, like the tag says, it's unlike any I've experienced. It does not drape softly, rather it feels and looks like a plastic bag hanging there. The color is not blue it's gray. It wrinkles and is not easy to iron, as the fabric is so fragile it can't tolerate steam. It was shipped in a plastic bag and jammed into my mail box because any special care would not remedy the performance of this product. Planning on returning it!

Date of experience: May 29, 2022

The coupon code did not work
May 16, 2022
Previous review

The coupon code did not work

Date of experience: May 16, 2022
Utah
1 review
0 helpful votes
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I like the selection and website experience. I don't dare order again because of my bad experience with the sizing.

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Green raglan dress
May 17, 2022

Very user friendly website. Product was very nice.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Would buy from this site again.
May 17, 2022

The company was very easy to deal with. Products were exactly as described. Great material on the dresses... they hung well. Very pleased with their products.

Date of experience: May 17, 2022
California
2 reviews
0 helpful votes
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Nice Clothing
May 15, 2022

User friendly. Liked the presentation of the products.

Date of experience: May 15, 2022
Minnesota
1 review
0 helpful votes
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Too Large, made for an expected Mom
June 13, 2022
Updated review

It was a very good experience:)I paid extra for shipping and it still took over 10 days

Date of experience: May 14, 2022

It was a very good experience :)
April 30, 2022
Previous review

It was a very good experience :)

Date of experience: April 30, 2022
Texas
1 review
1 helpful vote
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Great experience
May 8, 2022

I've ordered twice. I love the beautiful dresses. I just received my first order and the item was just as I expected it. It fit well and appeared just like the image on the website. So far, I've had a good experience with this company.

Date of experience: May 8, 2022
California
2 reviews
0 helpful votes
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Thanks
May 4, 2022

Good service Thank you. The items arrived in a timely manner and looked exactly like the picture.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Will order again!
April 15, 2022
Updated review

Tried to place the order 4 or 5 times before I succeeded. Site was not user friendly in using my debit card. After I finally got my order placed, I was very pleased with clothing and shopping time,

Date of experience: April 15, 2022

Tried to place the order 4 or 5 times before I succeeded
May 3, 2022
Previous review

Tried to place the order 4 or 5 times before I succeeded. Site was not user friendly!

Date of experience: April 3, 2022
Florida
1 review
0 helpful votes
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Sizing is way off
May 14, 2022
Updated review

I ordered two dresses, with the sizes based on the measurements provided for each dress. Both of the dresses are much too big. And now I have the hassle of having to return them, not to mention having to pay for return shipping. I am going to take the matter up with both Petallush and my credit card company. This is so wrong.

Date of experience: April 14, 2022

Everything went fine
April 7, 2022
Previous review

Everything went fine

Date of experience: April 7, 2022
North Carolina
1 review
1 helpful vote
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Don't like
May 11, 2022
Updated review

Don't like the color. Don't like how it feels the color is to light. Don't like the material.

Date of experience: April 11, 2022

The colors are hard to see
March 30, 2022
Previous review

The colors are hard to see.

Date of experience: March 30, 2022