Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.
Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Okay so the dresses are decent quality but the shipping takes forever and if you have to return something you have to pay for the returns yourself. Two weeks after fed-ex successfully delivered my return I had yet to hear back about my refund so I emailed and got a response days later. They can't find it and somehow it's my fault. They only send one email reply a day in the early morning hours (like 3 am) and are now I won't get my refund. Totally horrid service and I will never buy from them again. Save yourself time and frustration and buy clothes somewhere else.
It has been great so far! The only thing I would like is more options with natural fiber clothing. Over all I am very happy! The dresses I got are very beautiful and well made. The downside is that it took 15-30 days to get here. Also, the color of one of the dresses was just a little different in real time.
I would definitely buy again, just making sure it's at least 40 days before I want it.
Thank you so much!
Would not refund my original order. Just kept having other "solutions". Finally agreed to a $75 credit. Bought new items and spent a few dollars out of pocket as well. It's been 21 business days and my items have not arrived. I have contacted them that the tracking number provided 19 business days ago does not work and says it does not link to any active package. They just keep claiming it's on the way but will not provide a new tracking number. Don't waste your money.
Very unhappy. Order was delivered to the wrong address. After contacting customer service I'm told there is a 30 day return policy and was quick to put it on the delivery company. Not one solution to the fact that I did not get the chance to use their 30 day return policy because it had not arrived to me. The pieces I received looked nothing like pictured. Dresses that were to be knee length in pictures were actually down to my ankles. I'm 5'8. Material is see through and cheap, on each piece.
Sent me an email concerned with my "large" order warning me I could not return items. I just told them to cancel the entire order. I will update this review at a later date if they refuse to refund me. I just spent $1,000 at $#*!'s Sporting Goods. One of the items had a defect (probably from being tried on at the store). I took it back and it was an easy exchange. Telling someone they are not allowed to order something online and return it if it doesn't fit is super sketch and unprofessional.
Finally! An affordable sight that has a wide variety of modest dresses that are gorgeous and feminine! Thank you so much! May God reward you!
The dress I ordered was beautiful, looks just as the website lists it. My only concern was the material, I was underwhelmed by it but it's grown on me. Beautifully and well made.
Checkout took too long. Hoping my merchandise will be as nice as is advertised. Ive never shopped from this company before.
The styles are nice, but the fabrics were not, sizes tend to lean smaller than expected.
Be careful purchasing from Petallush. They state items can be returned within 30 days; however, this is not true. They do not want their merchandise back and tell you to keep it. That would be ok if they refunded what you paid, but they don't. After multiple emails, they only refunded $21. The dress cost $49. I won't purchase from them again.
I ordered from this website two weeks ago and paid for premium shipping which promised that it would arrive within 3-5 business days.
Tuesday will be 10 business days and I'm still waiting.
In the meantime, I contacted the company to see what the delay was and explain my frustration. They were not apologetic at all that I paid extra to have my items arrive sooner, nor did they offer to absorb that extra cost for me.
Instead, they told me that one of my items was no longer available, and asked me if I wanted something different, or just a refund.
There has been a lack of communication and transparency with this company that I am just not used to with online orders.
I can't say that I'm at all impressed.
Here's hoping that the clothing is nice when it arrives, because I probably won't ever be able to return it at this rate.
It was fairly easy to navigate the site. I guess we'll see if they are the quality I'm hoping for. The styles are modest, which I love. There's always a risk ordering online, will they fit well or not. In my case three of the four items I ordered are a little too small. I'm going to try to exchange them for a larger size.
It was fairly easy to navigate the site. I guess we'll see if they are the quality I'm hoping for. The styles are modest, which I love.
I've ordered a few dresses and a sweater from Petallush this year and I love them all! They're so comfortable and beautiful, and a lot of the dresses have pockets! The sizing charts are very useful in finding the right size and have never led me astray. My Black Friday order had a much longer delivery time than usual but it was likely just because of so many packages being shipped around Christmastime.
Very nice selection of pretty but modest women's dresses. I ordered them sent priority and received my order in a very timely manner. The clothing is just as pictured on the web site. One of the dresses is too small in the bust but the others are fine (XL).
Very nice selection of pretty but modest women's dresses
Super easy I have been looking for a few days for dresses and these caught my eye and I had to try I am praying they fit as this is my first time trying. The website was beautiful although a little clunky with a new window popping up every time I clicked on something so then it was hard to tell if everything I selected was in my cart. But it worked out in the end and I pray the dresses fit me
I received my order and the one dress I was able to get on but it was difficult to remove... and the one other one after trying on I don't like very much its too long and feels a bit frumpy
I ordered a couple of dresses and the sizing was off. I emailed to return them back and they would not give me a full refund. I emailed back and forth for days and finally bit the bullet and accepted the partial refunded amount.
If the item doesn't fit or doesn't work out, you can't get your full purchase price back! They will give you a percentage, but not the full price. It's a rip off! Buyer beware! They keep your money. I feel like I've been robbed. Here's the email they sent: we refund you $12 to your original payment account that you used to pay before as compensation and you keep the item without return. $12 refund on a $41 purchase. The dress didn't fit. Keeping it is not what I wanted. Very unhappy with the whole process.
I'm so disappointed with this company. 13 messages back and forth with this company and still no return authorization. The clothing fits very small and it is of poor quality/color. The company did not ship my complete order and asked for multiple pictures and for me to weigh the box to prove that an item was missing. No packing slip. Poor English in email correspondence. Buyer BEWARE!
The site never tells you it isn't an American site. The charge to my card came from Paris, France. Every piece of clothing I ordered comes from China and so the sizes run a size or two smaller than American sizes. I measured and went with the size bigger and even that is tight. I am VERY disappointed in the site. I probably won't be ordering from them again.
My experience is HORRIBLE as I have not received my order.
Similar to what has been said by other reviewers, the return policy for this business is terrible. I wish I had read reviews other than those on the site itself before purchasing. My items did not fit and I asked to return them. I was offered to keep the items and receive a partial refund (initially 25% of what I paid for the items, which they increased to 50% when I pushed back). Since I did not want the items, it was of no use to keep them and only receive a partial refund. Their website states that the items can be sent back and a refund received (minus shipping fees); however, when I asked to send back my items I was told that they don't currently provide shipping labels. In addition, the quality of the materials and construction are cheap. Their styles are cute, but if you do not like the items or they do not fit, then buyer beware!
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Answer: Hi, Each items has their own size chart in the product info, suggest you take it for reference before you order.
Answer: Good luck it's says 30 days but they won't give you a refund even when you're in the 30 days
Thanks for your comment. We apologize for the inconvenience this issue has caused you.
As a seller, I understand your position regarding our return policy. Refunding your money to the original payment method is always the ideal choice. I will definitely share your feedback with our product team. We are always looking for ways to improve, and I will do my best to advocate for our buyers.
Thank you for your understanding.