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PetallushReviews 417

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: service@petallush.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368
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Instant Feedback

6,402 reviews

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Canada
1 review
0 helpful votes
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Wide selection of dresses
June 3, 2023

Nice selection of dresses! But the it would great if you can use more natural fibers especially cotton because it's breathable, feel good on skin!

Date of experience: June 3, 2023
Utah
1 review
0 helpful votes
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On line shopping
June 1, 2023

The site was easy to use.I liked the style of clothing

Date of experience: June 1, 2023
Arizona
2 reviews
0 helpful votes
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Dress is lovely!
May 31, 2023

Easy check out and so many great items to choose from at amazing prices!

Date of experience: May 31, 2023
Utah
3 reviews
0 helpful votes
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Terrible service!
June 30, 2023
Updated review

I cannot return the items that did not fit! After several emails, they said they would return $35 of the $54 the items cost, but they have not done that!

Date of experience: May 31, 2023

Quick and easy ordering
April 22, 2023
Previous review

Quick and easy ordering.

Date of experience: April 22, 2023
Tennessee
1 review
0 helpful votes
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Judi's review
May 26, 2023
Updated review

I must reserve my comments as I have not tried it on yet, but I held it up for the length, and the length is at my ankles which is way too long for a 5"2" frame. I can alter the length.

Date of experience: May 26, 2023

Cute dress
May 18, 2023
Previous review

Cute dress

Date of experience: May 18, 2023
Utah
1 review
0 helpful votes
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Not as described
May 26, 2023
Updated review

This dress is NOT white. It's cream. I was really expecting a white dress as described. The design is beautiful. The color is a let down.
Shopping experience was easy and affordable.

Date of experience: May 26, 2023

Very cute, modest clothing at a really affordable price!
May 13, 2023
Previous review

Very cute, modest clothing at a really affordable price! Just my kind of style! I am so glad I came across your website, I'll definitely be back!

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
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Cute tops.
May 25, 2023

Lots of cute tops to choose from but unfortunately I underestimated my fit and should've ordered a bigger size.

Date of experience: May 25, 2023
Missouri
1 review
0 helpful votes
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Floral half sleeve maxi dress
June 23, 2023
Updated review

I haven't received my package. I asked to cancel my order. I expect a full refund.

Date of experience: May 24, 2023

Excellent experience
May 14, 2023
Previous review

Excellent experience

Date of experience: May 14, 2023
Florida
1 review
0 helpful votes
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Satisfied with purchase
May 23, 2023
Updated review

Easy shopping, was impressed with all I saw on the website.

Date of experience: May 23, 2023

Easy shopping
May 16, 2023
Previous review

Easy shopping

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Difficult to deal with
June 22, 2023

The clothing was cheaply made and sizing was much too small. Tried to make a return and they make the process nearly impossible. Finally agreed to a 70% refund and have yet to see it. Currently disputing the charges with PayPal.

Date of experience: May 23, 2023
Tennessee
2 reviews
0 helpful votes
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Dresses that flatter
May 20, 2023
Updated review

Dress descriptions need to include fabric and length.

Date of experience: May 20, 2023

Dress descriptions need to include fabric
June 9, 2023
Previous review

Dress descriptions need to include fabric.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Shipping time is longer than advertised
June 19, 2023
Updated review

I like the clarity, but on my phone, I can't see the review details for each product.

After ordering- I have not received anything and it has not shipped in a week and a half. I'm concerned about clothes quality of product if this is starting quality from this business.

Date of experience: May 20, 2023

I like the clarity, but on my phone, I can't see the...
May 9, 2023
Previous review

I like the clarity, but on my phone, I can't see the review details.

Date of experience: May 9, 2023
Oregon
2 reviews
0 helpful votes
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Dress
May 15, 2023

The dress is very nice. It does not fit. So sad. I need information on how to return it,.

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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I like the choices..
May 14, 2023

I like the choices. :) I will be returning one of them since the fit wasn't great. But I liked the quality of the product.

Date of experience: May 14, 2023
Massachusetts
2 reviews
0 helpful votes
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Returns not as described
June 12, 2023
Updated review

They said you could get a refund but this is not true now they are offering just a gift certificate and even that they have not sent yet

Date of experience: May 13, 2023

Good experience
May 1, 2023
Previous review

Good experience

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Not received
May 13, 2023

Nice site, easy to use.
Order never showed up. I emailed that my order was never received but still nothing.

Date of experience: May 13, 2023
Arizona
1 review
0 helpful votes
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Exchange for a bigger size
May 13, 2023

My first email for returning the dress was not responded to very quickly but the follow up responses were more timely. I am now still waiting for the bigger size in the dress I ordered to arrive

Date of experience: May 13, 2023
Canada
1 review
0 helpful votes
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Still waiting
May 9, 2023

I ordered from this website two weeks ago and paid for premium shipping which promised that it would arrive within 3-5 business days.
Tuesday will be 10 business days and I'm still waiting.
In the meantime, I contacted the company to see what the delay was and explain my frustration. They were not apologetic at all that I paid extra to have my items arrive sooner, nor did they offer to absorb that extra cost for me.
Instead, they told me that one of my items was no longer available, and asked me if I wanted something different, or just a refund.
There has been a lack of communication and transparency with this company that I am just not used to with online orders.
I can't say that I'm at all impressed.
Here's hoping that the clothing is nice when it arrives, because I probably won't ever be able to return it at this rate.

Date of experience: May 9, 2023
Pennsylvania
1 review
0 helpful votes
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It never came.
June 8, 2023
Updated review

The company sold me a dress that was out of stock without telling me. It wasn't until long after it should have been delivered that they responded to my email and let me know that the dress I bought didn't exist.

Date of experience: May 9, 2023

I liked how this dress appeared in my google search
April 26, 2023
Previous review

I liked how this dress appeared in my google search.

Date of experience: April 26, 2023
Texas
1 review
1 helpful vote
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Very sketchy
June 7, 2023

Sent me an email concerned with my "large" order warning me I could not return items. I just told them to cancel the entire order. I will update this review at a later date if they refuse to refund me. I just spent $1,000 at $#*!'s Sporting Goods. One of the items had a defect (probably from being tried on at the store). I took it back and it was an easy exchange. Telling someone they are not allowed to order something online and return it if it doesn't fit is super sketch and unprofessional.

Date of experience: May 8, 2023