Perpay Inc.Reviews 1,917

I ordered a ps4 august 20th and still haven't got it. It has almost been a month. I am not satisfied.

I have tried to get my money withdrawn but it's like rocket science. I canceled my older 3 months ago. I did not realize Until this morning..

I love the convenience and the fast shipping. The various array of products are good too. The prices are sometimes marked up to 25% over cost in the stores. If the prices were lower you would have gotten a 5 star rating.

This was the worst online purchase experience in my life. My bag is not authentic and there are no returns. I would not recommend purchasing anything from this company. You cannot verbally speak to anyone everything is thru email. It's a ABSOLUTE NO FOR ME‼

I trying to get a xbox throw then. On there site it says that after your frist payment your order will send off in 3-5 business days after that payment. But when my payment with throw it said I wont send out into 6 to 8 weeks. What the hell

I thought maybe this was going to be a legitimate company but It hasn't been that way so far. I odered tires for my truck. Tires came in fine just wouldn't fit my truck. It is a nightmare for customer service. Only texting and sporadic responses. When I oredered the tires there was no size conformation in the shopping cart to confirm they had the correct size at checkout. I really didn't think much about it, just thought the the hox highlighted was what would ship. I was wrong. My truck has a small lift and takes a little larger than the standard, however what I received was a tire for a very small truck. Did I say that there wasn't a size listed in the cart or at checkout? I needed 285/70/17 and received 215/65/16. Lots of difference. Now Ive been messaging back and forth with someone for a couple of weeks now without much help. Received a message today with return labels and no promise of a replacement. They also said that I will be charged a $10 fee for processing plus 5% restocking fee and shipping. Don't do business with these folks. No customer service.

HORRIBLE. BUGGED ME AND BUGGED ME THEN DENIED ME. Sent me hundreds of emails trying to get me to use them, I go ahead and decide to then they say "Can not approve this purchase at this time" No credit check no hassles ids their policy. Well if they denied me they check something. What a SCAM!

So super mad right now I ordered an x box and got AirPods. How can such a mistake be made. No w I have to wait till Monday to get a response super super unhappy. If I don't get a response Monday I will be reporting to BBB

I am dissatisfied. I ordered an item 3 weeks ago and have still not gotten my product. Ive now asked for a refund and cancel my order because they are jot holding up on their end. I dont understand how they are able to take money from you but not produce a product... will NOT Deal with them again

They say they're interest free but they fail to mention their products are almost double what you'd spend in store. I was curious and looked at a TV on perpay. It was 300 less through best buy. Just because they offer payments, doesn't make it worth it.

I purchased a computer through them in December 2020, I received it and was happy, 4 days later it stopped working, then the only means of contact them for any support is through email, there is no means of speaking with a live person even through there "chat" services, which is a joke! I get the return label, I return the computer, I receive the replacement a few weeks later. Again, excited to get my new computer set up and ready to go. 4 days later yup you guessed it stopped working! Contacted them through their crappy means of communication and 2 weeks later I finally receive a return label, but they are refusing to refund my purchase, they will only give me credit back onto their site, and I now refuse to do business with them ever again!

I placed an order. Over $500 worth of stuff. For one, they charge for shipping and secondly they take forever to ship anything. I had already made 3 payments on the item before it even got delivered to me. That's how long it takes. They need to do away with charging for shipping when you spend a certain amount. Secondly, money shouldn't be pulled from my account until they have confirmation that the item has been delivered. I didn't even know if the item was in good condition or not so they need to stop doing that. Don't waste your money here.

I am now going on 4 payments for a damn PS5 and I ordered this the FIRST DAY they had this on their site and almost 3 months later STILL NO CONSOLE but they're happy to take your money... Then I'm being told that I'm number 118 in the queue currently. This is BS and this company also charges you DOUBLE what the product actually costs and they need to be shutdown... Price gouging annnnd money stealing f*"*ing love it! About to make that 2 hour drive to their headquarters and its going to be open warfare there shortly... I'm tired of being $#*!ed around by these $#*! hats...

On August 4th, 2020 I ordered a laptop from Perpay. I received it on Aug 11th and it was defective.It took them 9 days to send me a return label via email. I returned the laptop UPS as the label indicated on Aug20th. At that time I was told by Kevin at Perpay to place the order again and tell him when I was finished, which I did. My order is still in the waiting to ship status but I received a message from Gavin at Perpay telling me an order was shipped to me by mistake, which I have never received. The customer service response times have been aweful. The last response from Gavin came almost 24 hours after I messaged (the only contact method) and is supposed to be within a few hours. I just want to talk to a human, on the phone to get this straight! VERY DISSAPOINTED!