business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
305
value
122
shipping
116
returns
85
quality
656
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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North Dakota
1 review
2 helpful votes
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Great company
March 3, 2020

Ive had nothing but Great service with this company ive ordered numerous items and its always been swift awesome awesome company

Date of experience: March 3, 2020
Pennsylvania
1 review
0 helpful votes
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Not a single complaint from me. I don't know what these people are even talking about because I have not had a single issue.

Date of experience: July 18, 2023
Perpay T. Perpay Inc. Rep
over a year old

Hi Steven, thank you for your positive review! We're thrilled to hear that you've had a great experience with our products. We strive to ensure customer satisfaction, and it's encouraging to know that we've met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out.

North Carolina
1 review
0 helpful votes
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Stay away
December 6, 2022

I placed my order they took my money and never sent my order customer service is trash I've emailed over and over no response

Date of experience: December 6, 2022
Perpay T. Perpay Inc. Rep
over a year old

Hello J, Allow us to take a closer look at this for you. Please contact us at help@perpay.com with your information so we're able to best assist you. Thank you.

Florida
2 reviews
0 helpful votes
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Ionic hair dryer
April 18, 2023

Perpay reviewed my request and then sent me an email with the return label. I taped the label to the top and took it to a UPS store. It was very easy to do and did not cost me anything to send it back.

I do not have the best credit so am hoping Perpay can increase my credit score so I can purchase a good used car.

Date of experience: April 17, 2023
Perpay T. Perpay Inc. Rep
over a year old

Thanks so much for the kind words, Lori. We will share this with the team!

Utah
1 review
0 helpful votes
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Love Perpay
December 8, 2022

Never had a problem with Perpay It helps me with my credit and I don't have to worry about payments because it comes out automatically.

Date of experience: December 8, 2022
Perpay T. Perpay Inc. Rep
over a year old

Hey Marce, our team always enjoys reading reviews, such as the one you left us!

Thanks so much for your kind words about Perpay. We appreciate this more than you know!

Virginia
1 review
0 helpful votes
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Happiest customer ever have been with Perpay for at least auear
April 12, 2025
Updated review

This is the best thing I have done was sign up with these guys I took a chance with them and they took one with me thanks Perpay I'm very pleased with service and I never missed a payment

Date of experience: January 2, 2023

Best app and company
April 11, 2024
Previous review

I buy stuff for my kids on this app and I like the fact that they report to the credit bureau in good standing this gives you an opportunity to fix your credit and they let you buy if you have bad credit so I give 10 stars for giving second chances...

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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BEST CREDIT CARD
May 8, 2024

Convenient & easy to use and understand.
Love the card best credit card ive come across

Date of experience: May 8, 2024
California
2 reviews
0 helpful votes
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Love the selection. Shipping times are fast. I have had an iddue where I had to return something, and they made it fast and easy.

Date of experience: February 2, 2024
Perpay T. Perpay Inc. Rep
over a year old

Hi Eric, thank you so much for the positive feedback! We're thrilled to hear that you love our selection and that our shipping times have been fast. We're glad we were able to assist you with your return quickly and easily. We appreciate your support and hope you continue to enjoy our products!

Texas
1 review
0 helpful votes
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Awesome shopping program
May 24, 2024

Nothing but good this to say! Helps my with Xmas shopping!

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Perfect
May 24, 2024

All my products I've received has been excellent and I have no complaints!

Date of experience: May 24, 2024
Louisiana
1 review
0 helpful votes
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Awesome company
May 23, 2024

Awesome company. Good company to order the products from. The application process was easy to do.

Date of experience: May 23, 2024
Kentucky
1 review
3 helpful votes
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Shipping
September 15, 2021

I ordered a ps4 august 20th and still haven't got it. It has almost been a month. I am not satisfied.

Date of experience: September 15, 2021
Perpay T. Perpay Inc. Rep
over a year old

Hi Taiven,

We're so sorry to hear you experienced a shipping delay! The tracking associated with your order shows that it was successfully delivered.

If you still have not received this item, please email hello@perpay.com so that a member of our Support Team can look into this!

Indiana
1 review
0 helpful votes
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Perpay Card
January 3, 2024

Was approved for a perpay card and never received it. They claim they sent out two never received neither card.

Date of experience: January 3, 2024
Perpay T. Perpay Inc. Rep
over a year old

Hi Tonya,
I am so sorry to hear about the card! Our team would be happy to look at this, please email us at hello@perpay.com and reference this review so we can best assist you. Thanks!

Wisconsin
1 review
0 helpful votes
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Loyal customer
May 2, 2024

Been using for a couple years and I love the service delivery and perks great company.

Date of experience: May 2, 2024
Oklahoma
1 review
1 helpful vote
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I would give negative stars if possible but of course it's. It's been six days that I've heard from the customer service department. Mind you, it's a chat. So not very helpful because I simply cannot get my point across. I placed an order for a Hand bag on 05/31/2023. It's now 06/26/2023 - getting close to a whole month now and I have yet to receive my hand bag. To which, the website says it all over that your item will ship 3-5 BUSINESS DAYS after the first payment is made. This Friday, on 06/30/2023, will be the FOURTH payment they will receive via direct deposit. My account is current. I am making my payments and they have yet to send out my item. This company is a scam. I have referred someone and they received their hand bag DAYS before they had to make their first payment. I also have two friends who use this app & they received their merchandise DAYS! Before they made their first payment. I have proof of it all. The last message I received, 6 days ago, was that they have escalated my case to another member of their commerce success team to better assist me. I haven't heard from anyone yet and I've been losing my mind since. I would understand if I didn't make the payments towards the merchandise and they don't send me the items but I've made every single payment on time and I cannot get a single word from anyone. I am not sure how to go about this anymore. I may have to seek legal action and sue. No one wants to talk to me. I've tried starting a different chat and it keeps telling me the message will not send & my friends who use the app are able to send messages to the chat. I believe they have blocked me and took advantage of me. Please, save yourself the trouble and DO NOT SUPPORT THIS BUSINESS. THEY ARE OUT HERE SCAMMING PEOPLE. I cannot add images of my proof because the sizing doesn't meet the requirements but I have them all saved for when I seek Legal help.

Date of experience: June 26, 2023
Perpay T. Perpay Inc. Rep
over a year old

Thank you for taking the time to provide some feedback on our program. Hearing the unique opinions of our customers truly is the best way for us to continue improving our product!

By identifying pain-points you've experienced, you give us the opportunity to recognize problems & brainstorm solutions. Please reach out to hello@perpay.com so our team can help assist you on this issue.

Mexico
1 review
7 helpful votes
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Scam
February 19, 2020

You set up your direct deposit you're direct deposit goes thru then supposedly you get your item shipped out lues

Date of experience: February 19, 2020
New York
1 review
0 helpful votes
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Works everywhere!
May 8, 2024

I love it! A chance to rebuild your credit and it's no stress no hassle!

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Great Experience
May 8, 2024

I have had nothing but great experience. I just wish there were other payment options.

Date of experience: May 8, 2024
Arizona
1 review
0 helpful votes
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Trash company they don't reply I've been trying all morning to get a ahold of them and still no answer

Date of experience: December 15, 2023
Perpay T. Perpay Inc. Rep
over a year old

Hi Juan, we apologize for the inconvenience you experienced. We strive to provide prompt responses to our customers. Please provide us with your contact details via our website, and we'll make sure to assist you as soon as possible. Thank you for your patience.

North Carolina
1 review
0 helpful votes
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Awesome
April 11, 2024

Great app... I love it...a little pricey but that's OK as long as I'm boosting my credit 💯

Date of experience: April 10, 2024