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Perfume.comReviews 8,420

4.4

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
641
value
3,476
shipping
3,522
quality
7,760
This company does not typically respond to reviews

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131,778 reviews
Malaysia
1 review
0 helpful votes
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"Awesome"
September 2, 2019

Quick delivery. Great job
I will see if I receive my items in a timely manner and if they are not broken.The best and ill be back thanks for your business I can dig it!

Date of experience: September 2, 2019
Texas
1 review
0 helpful votes
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Perfumery
September 1, 2019
Updated review

Packaged nicely... no issues. Boxed attractively. Very wonderful site. Would do business with you again.

Thinking about Holidays!

Date of experience: September 1, 2019

Perfumery
August 24, 2019
Previous review

Packaged nicely... no issues. Boxed attractively. Very wonderful site. Would do business with you again.

Thinking about Holidays!

Date of experience: August 24, 2019
New York
1 review
0 helpful votes
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Order problems
September 1, 2019

After I received a confirmation, I kept getting emails stating that my order is still in the cart. That needs to be fixed!

Date of experience: September 1, 2019
Idaho
1 review
0 helpful votes
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Excellent!
September 1, 2019
Updated review

Excellent service, products arrived fast and in great condition. Love the prices, and will surely be purchasing from Perfume.com again!

Date of experience: September 1, 2019

Excellent!
August 30, 2019
Previous review

Excellent service, products arrived fast and in great condition. Love the prices, and will surely be purchasing from Perfume.com again!

Date of experience: August 30, 2019
West Virginia
1 review
0 helpful votes
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Nice perfume
September 1, 2019

I love the wind song powder, the smell is so pretty. And its hard to find it. It didn't take long at all to receive it.

Date of experience: September 1, 2019
Alabama
1 review
0 helpful votes
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Great deals
August 31, 2019

Able to get perfume that is no longer in stores so I can get old favorites. New authentic perfume at fabulous prices!

Date of experience: August 31, 2019
California
1 review
0 helpful votes
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Lovely fragrance
August 31, 2019

This was a new perfume for me and I am glad I tried it. The fragrance lasts for hours contrarily to some perfumes. I just love this scent and will be using it for a long time, definitely. I receive compliments all the time.

Date of experience: August 31, 2019
Kentucky
1 review
0 helpful votes
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Good service and product experience
August 31, 2019

I was grateful that I came across Perfume.com to locate my mother's favorite perfume at a decent price. Ordering was easy and fast shipping was a plus.

Date of experience: August 31, 2019
Washington
1 review
0 helpful votes
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Smelling good!
August 30, 2019

I was a little disappointed with the final price. Evidently I was not able to use the coupon and thus paid more than I thought.

Date of experience: August 30, 2019
Florida
1 review
0 helpful votes
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Hanae Mori 1.7oz eau de parfum
August 30, 2019
Updated review

I found perfume.com by chance and have been buying all my perfumes on this site ever since. Some of the prices are very competitive in comparison to other sites. The delivery is fast and I haven't had any issues with the product I order. I only wish they would include some samples of other perfumes I could try to expand my collection.

Date of experience: August 30, 2019

Great prices, huge selection to choose from and easy...
August 23, 2019
Previous review

Great prices, huge selection to choose from and easy website to navigate.

Date of experience: August 23, 2019
Gambia
1 review
0 helpful votes
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It's good!
August 30, 2019

It's a good experience, your $5 coupon is useless. Bcos I can't combine it with usual 20% online coupon.

Date of experience: August 30, 2019
Pennsylvania
1 review
0 helpful votes
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Great choice
August 30, 2019

I was surprised at how fast my order came did not have to wait long

Date of experience: August 30, 2019
California
1 review
0 helpful votes
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Good quality
August 29, 2019

Non-expensive, fast shipment, nice quality. I'll choose perfume.com in future if any fragrance needed.

Date of experience: August 29, 2019
Texas
1 review
0 helpful votes
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Haggling with coupon codes
August 29, 2019

The overall experience is always top of line except for the haggle aspect. For me, searching for the best coupon code at checkout is always nerve wreaking.

Date of experience: August 29, 2019
Pennsylvania
2 reviews
0 helpful votes
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Good prices!
August 27, 2019

I was happy with the amount of perfume that I received for the money! Not exactly sure what a tester is? Which is what I got...

Date of experience: August 27, 2019
Texas
2 reviews
0 helpful votes
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Great place to order!
August 27, 2019

I have been using Perfume.com for a long time. They always have special discount and delivery time is pretty quick. I am satisfied every time.

Date of experience: August 27, 2019
Colombia
1 review
0 helpful votes
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Buen servicio, lo recomiendo
August 26, 2019

Buen servicio, entrega oportuna y recibi lo que esperaba.

Date of experience: August 26, 2019
Arizona
1 review
0 helpful votes
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Best Place to Find My Perfume!
August 24, 2019

I have worn Dune for 20 years, and I don't know where to find it except for Perfume.com. I also buy perfume for my mother from this site. Service and quality are excellent!

Date of experience: August 24, 2019
California
1 review
0 helpful votes
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Prompt delivery!
August 23, 2019
Updated review

It only took a few days to arrive so I was pretty impressed!

Date of experience: August 23, 2019

Good so far
August 16, 2019
Previous review

Good so far

Date of experience: August 16, 2019
Michigan
1 review
0 helpful votes
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Trouble with purchase
August 23, 2019
Updated review

Even though you sent me information on how to get the spray to work, still can't get it to work, so have to unscrew top to dab a bit on my finger.

Date of experience: August 23, 2019

No hassles so far
August 16, 2019
Previous review

No hassles so far

Date of experience: August 16, 2019