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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Reasonable prices, fast shipping, what's not to love?
I am very pleased with your company! The perfume and body lotion came quickly and the prices are very good. If and when I need more, I will definitely order from your company! I am a perfume aholic...
The site was very easy to navigate and it was easy to find the items I wanted.
The site was very easy to navigate and it was easy to find the items I wanted.
Price was right, product as advertised, arrived quickly
The product was not rapped appropriately to protect it from moving around. The bottle broke in shipping. The box smelled just like the cologne. Needless to say the product was unusable
When I saw how little my perfume was I was not to happy. When you all said Mini bottle of Jimmy Choo for women I thought the bottle was going to be bigger but it was super mini in size.
Perfume.com is an amazing website... organized; informative; unmatched prices on any and every fragrance
This cologne smell does not last. I think its been setting too long. I tried it on in the store and it lasted. That is why i ordered this brand. Now I feel like I spent this money for alcohol. I really want to return this cologne.
I received my order and I am happy with my purchase.
Not only did I love the choices of product, the prices were the best that I found. Thank you so much!
This perfume was an excellent price and it shipped right away!
LOVE your website, it's easy to shop!
You have the products that I like... prices are great and shipping is fast!
I love doing business with you!
Awesome overall experience and I will definitely order again as well as tell my friends and family about perfume.com
Received exactly what I ordered and arrived in time!
Fast, and easy with a good price. I will buy again from this site.
Fast, and easy with a good price. I will buy again from this site.
The bottle was bigger than I expected, which was a plus. Shipping/delivery was fairly quick. The cologne I received, Jimmy Choo, smelled really nice and the twist bottle is aesthetically pleasing. I will recommend Perfume.com to others.
Fantastic prices and super fast service! Thank you!
I ordered the men's Eternity tester.
The price was excellent, the cologne lasted all day and smelled incredible!
This is my second order with this company
And I am extremely satisfied
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members