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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was a breeze, received product really quickly. Haven't opened the package yet but believe the product is genuine as other purchases I have made. Thank you.
Ordering was a breeze, received product really quickly. Haven't opened the package yet but believe the product is genuine as other purchases I have made. Thank you.
It's always very simple and quick. It's highly satisfied.
My experience shopping at Perfumes.com was excellent, since I made the order to get my hands on the product was quite fast.
Ordered just fine was delivered on time. In damages as all. Very prompt. Will order again
Fast shipping. Love the variety and different size options. Happy with all three bottles I ordered!
So happy to find small sizes as I didn't want to pay the price of the normal full sizes they sell at most stores.
Had to enter my info to many times. Not sure if only be chsrged 1 time. Wanted total amount to be charged to my card but had to accept payments. Wld like verification how much i am psying total
Had to enter my info to many times. Not sure if only be chsrged 1 time. Wanted total amount to be charged to my card but had to accept payments. Wld like verification how much i am psying total
Customer service is great. I have had great experience with online shopping. Easy to order and follow the delivery. Would highly recommend.
AAA+++ experience with product, price and quick delivery
Love buying from this sight never have been disappointed with what I buy.
Very happy and yes very easy to place an order.
This was my first order with perfume.com. I honestly was concerned that it would be a fake perfume or a knock off or something. I am extremely happy to report that it is the real thing. I compared to one that I already had but was nearing empty and it is indeed the same exactly perfume. I will never pay the prices that the big retailers charge again. I will come back to perfume.com again and again. As long as the perfumes are on point like this one is!
Esxcited to see if the perfume is the same
I like the product and can't find locally, so I have to order it online.
Quick and easy
Fast shipping time! Will order again
I had placed the order on a Monday and it was here by Thursday. I was very pleased. I love all the perfumes that I have. Awesome!
I found the best price for my product on Perfume.com. Shipping was quick.
Great service, and your product is legit, love it, thanks.
I never buy cologne and less I smell it before hand but I took a chance and I really like it... Christiano Renaldo
Customer service was awesome and quick delivery. Love the products I ordered, excellent quality for the price.
Easy to navigate. Awesome selection.
Only reason not 5 stars is because I don't know how shipping will go. I'm expecting good things but prepared in case not.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members