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Perfume.comReviews 8,425

4.4

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
643
value
3,477
shipping
3,523
quality
7,765
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131,790 reviews
New York
1 review
0 helpful votes
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More expensive than Fragrance.net (?)
February 19, 2021
Updated review

I love the 6.7 oz D&G Light Blue I ordered from Perfume.com. However, I was disappointed to discover that I could have gotten it from Fragrance.net for $14 less. Had just placed order when realized, did not want to cancel order.

Date of experience: February 19, 2021

This is my 2nd order from your company
October 9, 2019
Previous review

This is my 2nd order from your company. Was VERY pleased before, and look forward to same with this order - Thank You for excellent products and service!

Date of experience: October 9, 2019
Oklahoma
1 review
0 helpful votes
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Calvin Klein Euphoria Perfume
February 19, 2021

I am very pleased with the product, the quick delivery & all around service. Thanks so much.

Date of experience: February 19, 2021
North Carolina
2 reviews
0 helpful votes
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AWESOME!
March 23, 2021

I absolutely love that I found this site and have already placed another order.

Date of experience: February 19, 2021
California
1 review
0 helpful votes
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1st, 2nd, & 3rd times a Charm
March 23, 2021

Who said the 3rd time was a charm as if the 1st and 2nd were not? True this this is my 3rd time purchasing thru Perfume.com and all three times it's been a flawless and charm filled experience. Thank you for your services. I will always purchase my colognes and perfumes thru You.

Date of experience: February 19, 2021
Arizona
2 reviews
0 helpful votes
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Great price
February 19, 2021

Much better price than the department store. Delivery was quick and received directly to my home.

Date of experience: February 19, 2021
Florida
3 reviews
0 helpful votes
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Fake
March 21, 2021

Both perfumes I ordered after an hour the smell disappeared, they look fake to me

Date of experience: February 19, 2021
Georgia
1 review
0 helpful votes
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Awesome deals!
March 23, 2021
Updated review

I love shopping with Perfume.com. It's convenient and fast.

Date of experience: February 19, 2021

I love shopping with Perfume.com
July 22, 2020
Previous review

I love shopping with Perfume.com. It's convenient and fast.

Date of experience: July 22, 2020
Washington
1 review
0 helpful votes
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Perfume order
February 19, 2021

Ordering was easy, delivery wait was minimal and the product was great! I will order again from your site.

Date of experience: February 19, 2021
Ohio
2 reviews
0 helpful votes
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Everything was good
February 19, 2021
Updated review

I love your perfume and the prices are great with 20% off

Date of experience: February 19, 2021

I love your perfume and the prices are great with 20%...
February 11, 2021
Previous review

I love your perfume and the prices are great with 20% off

Date of experience: February 11, 2021
Virginia
1 review
0 helpful votes
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Awesome!
February 19, 2021

My experience with perfume.com was really good so I highly recommend them.

Date of experience: February 19, 2021
India
17 reviews
9 helpful votes
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Great Perfume Website
February 21, 2021

This website offers a great variety and ranges of perfumes. I had ordered wild stone perfume, the fragrance of this perfume is very pleasant and its fragrance stays for a longer period of time.

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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Giving this a chance turned out to be a positive..
February 19, 2021
Updated review

I was disappointed to see the cost of one of my select favorite perfumes, Amarige, shoot up after I had placed it in my cart and was only gone for 2 days.
Another favorite, the one I did purchase was a tad less in cost after researching other sellers. I received it and am very happy with the purchase, product, packaging and delivery.

Date of experience: February 19, 2021

I was disappointed to see the cost of one of my select...
March 13, 2021
Previous review

I was disappointed to see the cost of one of my select favorite perfumes Amarige shoot up after I had placed it in my cart and was only gone for 2 days.

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Great
February 19, 2021

.

Date of experience: February 19, 2021
Netherlands
1 review
0 helpful votes
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Not delivered in time and not being informed about that
March 21, 2021
Updated review

Order procNot delivered in time and not being informed about that. It would be in 3-5 days. On day 6 I called them and they had no clue why it is delayed. They offered me to cancel the order.

Date of experience: February 19, 2021

Not delivered in time and not being informed about that
March 21, 2021
Previous review

Order procNot delivered in time and not being informed about that. It would be in 3-5 days. On day 6 I called them and they had no clue why it is delayed. They offered me to cancel the order.

Date of experience: February 19, 2021
South Carolina
1 review
0 helpful votes
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Great experience I'll still order from Perfume.com

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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This this perfume smells great I'll be back again.
February 18, 2021
Updated review

I thought the total price was $15 something they changed from 15 something to 21 something.

Date of experience: February 18, 2021

I thought the total price was $15 something they changed...
February 10, 2021
Previous review

I thought the total price was $15 something they changed from 15 something to 21 something.

Date of experience: February 10, 2021
Louisiana
1 review
0 helpful votes
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Loving my perfumes!
March 22, 2021
Updated review

Very easy to find the item you looking for with fast delivery. 5 stars

Date of experience: February 18, 2021

Very easy
February 10, 2021
Previous review

Very easy

Date of experience: February 10, 2021
Arizona
1 review
0 helpful votes
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Excellent
February 18, 2021
Updated review

Great prices i will shop with you guys again thank you

Date of experience: February 18, 2021

It was excellent
February 9, 2021
Previous review

It was excellent

Date of experience: February 9, 2021
New Jersey
1 review
0 helpful votes
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No contact shopping, my new normal
February 18, 2021
Updated review

Love being able to get my favorite perfumes easily and at the best price.

Date of experience: February 18, 2021

Love being able to get my favorite perfumes easily...
February 10, 2021
Previous review

Love being able to get my favorite perfumes easily and at the best price.

Date of experience: February 10, 2021
Massachusetts
1 review
0 helpful votes
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Vanderbilt
March 22, 2021
Updated review

I have been looking for the Vanderbilt body lotion for a while. CVS used to carry it but no more & all of our higher end stores in my area have closed & left. (Macy, Sears JCPenney etc) All we have left are Walmart & Target.

Date of experience: February 18, 2021

I have ordered from here before & have had very good...
February 10, 2021
Previous review

I have ordered from here before & have had very good experiences.

Date of experience: February 10, 2021