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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to use quick to ship your items and pleasant service it is very nice to send thank you for your order emails
Very easy to use quick to ship your items and pleasant service it is very nice to send thank you for your order emails
There was a coupon code added that removed itself right before I was about to pay... Luckily I saw it and added it and it still went through, so that was nice.
There was a coupon code added that removed itself right before I was about to pay... Luckily I saw it and added it and it still went through, so that was nice.
HOLA TENGO UNA DUDA. ME GUSTARIA SABER SI LOS PERFUMES SON ORIGINALES O SON IMITACION. PORQUE EL BLAC MONT, NO HUELE, IGUAL AL QUE YO COMPRE UN MES ATRAS, CON OTRA CASA. HAY QUE ECHARSE BASTANTE PARA QUE UHELA UN POCO.
Love it. My second time buying one of my favorite perfume Lancome La vie e belle, fast shipping and great prices.
Love it. My second time buying one of my favorite perfume Lancome La vie e belle, fast shipping and great prices.
Easy to find my choice and quick checkout! Thanks.
Easy to find my choice and quick checkout! Thanks.
Quick & Easy She loved the gift got lots of kisses
I liked it, it was pretty easy to check out and I got what I wanted on time.
Buying and price of product great however I paid for 1 to 2 day delivery for valentines gift which never got here until late Monday the 15th. It took 6 days to receive which I could have gotten with free delivery.
Amazing! My package was delivered 3 days early and I was happy about that. Just in time for Valentine's Day.
I love shopping here great prices and you get what you ordered
I love shopping here great prices and you get what you ordered
I love this site! Cheap but not on the products! If you want a good price and a great product then choose them
Never bought from here before and I got my package quickly and I am satisfied with my products
Afraid I won't get it before Valentine's Day, but I'll be darn they did it! She was surprised and happy with this beautiful bottle and s ent!
I tried today in my work everybody ask me about my perfume
I'm new to this site but it seemed easy to view products and purchase. And the price was right!
I'm new to this site but it seemed easy to view products and purchase.
Love your company and products. Always on time shipping. Trustworthy.
Marta
Love your company and products. Always on time shipping. Trustworthy.
Marta
I've been a member on perfume.com for several years. I've receive my orders on time. The prices are very reasonable, and the products are
Great.
Is smell good I wish I would have got a big bottle
I finally it! I am a woman but this was listed as unisex years ago and I love it!
I finally it! I am a woman but this was listed as unisex years ago and I love it!
It's always nice seeing cologne on the website that I can't find on other websites. This place has my favorite ones here.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members