business logo of Perfume.com

Perfume.comReviews 8,435

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
644
value
3,477
shipping
3,523
quality
7,774
This company does not typically respond to reviews

Instant Feedback

131,817 reviews
Idaho
1 review
0 helpful votes
Follow Garrett O.
Unfollow Garrett O.
Send Message
Share Review
Report Review

Wonderful experience!
March 29, 2021

Insanely fast delivery, much quicker than stated after checkout.

Date of experience: March 29, 2021
Nebraska
1 review
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Send Message
Share Review
Report Review

Perfume.com
March 29, 2021

I always feel I get a great product for great value when I order from Perfume.com

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
Follow Beatrice Z.
Unfollow Beatrice Z.
Send Message
Share Review
Report Review

Lovin'
March 29, 2021
Updated review

Great site for purchasing perfumes! Quick and easy, availability of coupons. Have whatever your looking for from the comfort of your home!

Date of experience: March 29, 2021

Great site for purchasing perfumes!
December 17, 2020
Previous review

Great site for purchasing perfumes!

Date of experience: December 17, 2020
Georgia
2 reviews
0 helpful votes
Follow Gerita P.
Unfollow Gerita P.
Send Message
Share Review
Report Review

Professional Site; Professional Perfumes
March 29, 2021
Updated review

First time customer, very impressed with your wide selection and pricing. Thank YOU.

Date of experience: March 29, 2021

First time customer, very impressed with your wide...
March 19, 2021
Previous review

First time customer, very impressed with your wide selection and pricing. Thank YOU.

Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Send Message
Share Review
Report Review

First review!
April 28, 2021

I love the new cologne really get a lot of compliments!

Date of experience: March 29, 2021
North Carolina
2 reviews
0 helpful votes
Follow Beverly E.
Unfollow Beverly E.
Send Message
Share Review
Report Review

I have been purchasing from Perfume.com for many years. I have always had outstanding service and excellent products. I am grateful that I can buy my favorite perfumes at prices that make it affordable for me to purchase.

Date of experience: March 29, 2021
Wisconsin
1 review
0 helpful votes
Follow May I.
Unfollow May I.
Send Message
Share Review
Report Review

Fast delivery & great product!
March 29, 2021

The item I purchased arrived perfectly packaged, faster than expected with tracking included. Great overall!

Date of experience: March 29, 2021
Pennsylvania
1 review
0 helpful votes
Follow Zana X.
Unfollow Zana X.
Send Message
Share Review
Report Review

Awesome!
March 28, 2021

Everything exceeded my expectations! I had an awesome customer experience and will purchase again!

Date of experience: March 28, 2021
Michigan
1 review
0 helpful votes
Follow Preston N.
Unfollow Preston N.
Send Message
Share Review
Report Review

Small bottles
March 28, 2021
Updated review

Price was kinda high for those 1oz small bottles. But that's my fault for not understanding the size. But other then that you all have a great service.

Date of experience: March 28, 2021

Great
March 19, 2021
Previous review

Great

Date of experience: March 19, 2021
Florida
1 review
0 helpful votes
Follow Nope S.
Unfollow Nope S.
Send Message
Share Review
Report Review

AWESOME
March 28, 2021

Easy, pleasantly surprised for price & quick delivery! Will definitely order again.
But I would like to know ETA for other perfumes I wish to order that your currently of stock on. Example= Coco mademoiselle by Chanel & Lola by Marc Jacobs.

Date of experience: March 28, 2021
Illinois
1 review
0 helpful votes
Follow Donna E.
Unfollow Donna E.
Send Message
Share Review
Report Review

Love this service and the perfume
March 28, 2021
Updated review

I just received my first purchase. It came very fast and is what I asked for. I love it.

Date of experience: March 28, 2021

Easy
March 21, 2021
Previous review

Easy

Date of experience: March 21, 2021
New York
1 review
0 helpful votes
Follow L T.
Unfollow L T.
Send Message
Share Review
Report Review

Compromised product
March 28, 2021

The product was compromised... smelled terrible. I know the product. Just think this went bad. Too old

Date of experience: March 28, 2021
West Virginia
3 reviews
0 helpful votes
Follow Kye M.
Unfollow Kye M.
Send Message
Share Review
Report Review

Easy and coinvent
March 28, 2021

It was an easy and quick process. All three perfumes smell wonderful.

Date of experience: March 28, 2021
California
2 reviews
0 helpful votes
Follow Val Z.
Unfollow Val Z.
Send Message
Share Review
Report Review

My Go To for Perfume
March 27, 2021

I always buy my perfume's from here. I am in the Perfume Club which is a great way to try perfume's you haven't tried or heard of. The only draw back is that sometimes the perfume is out of stock by the time it is supposed to be shipped to you other than that I have no complaints. Prices are reasonable.

Date of experience: March 27, 2021
Idaho
1 review
0 helpful votes
Follow Becky A.
Unfollow Becky A.
Send Message
Share Review
Report Review

Quality
March 27, 2021

Very happy with the size of the product. I did not expect it to be that big for the price. Will buy from you again

Date of experience: March 27, 2021
Maryland
1 review
0 helpful votes
Follow Ron M.
Unfollow Ron M.
Send Message
Share Review
Report Review

I'm very disappointed that I different have option of changing my shipping Address from my billing Address before using my credit card to pay for some men's cologne. Pls give me an opportunity to make that correction to my order. Thx,
RonMagnus
4922 LaSalle Road
#285
Hyattsville, MD *******

Date of experience: March 27, 2021
Colorado
1 review
0 helpful votes
Follow Jahmila X.
Unfollow Jahmila X.
Send Message
Share Review
Report Review

After pay is a god sent option!
March 27, 2021
Updated review

I recently just got back into perfumes and I'm so grateful to have found this site! I'm smelling great on an affordable price. Plus it's in payment installments! YESSS I'm definitely going to be getting more perfume when I'm done paying this one off.

Date of experience: March 27, 2021

I really enjoy the after pay option!
March 19, 2021
Previous review

I really enjoy the after pay option!

Date of experience: March 19, 2021
Michigan
1 review
0 helpful votes
Follow Daulon U.
Unfollow Daulon U.
Send Message
Share Review
Report Review

Grown man
March 27, 2021
Updated review

Great price great delivery time and great product and I smell like a Grown man should

Date of experience: March 27, 2021

Quick and easy
March 20, 2021
Previous review

Quick and easy

Date of experience: March 20, 2021
Iowa
1 review
20 helpful votes
Follow Huck T.
Unfollow Huck T.
Send Message
Share Review
Report Review

Excellent purchase
March 27, 2021

I was very happy with the purchase, and the products received. Everything arrived in excellent condition. Despite the warning/disclaimer provided for tester bottles, i only received one w/o a cap, and a few with a plain white box, which i don't mind one bit, it gets thrown away anyway. The Gucci Guilty, i wanted most of all, came new & sealed in original box. Aaaaaand i was allowed to make payments. What more could i ask for. Maybe faster shipping?

Date of experience: March 27, 2021
Pennsylvania
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Send Message
Share Review
Report Review

Pefect
March 27, 2021

Order was received quickly, nicely packed for safety and contents perfect. Will come back again.

Date of experience: March 27, 2021