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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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So far it's been a really positive experience. I hope there shipping is as effective as their website.
So far it's been a really positive experience. I hope there shipping is as effective as their website.
Fast delivery. Free delivery. Low cost. Easy to order. Thank you.
Fast delivery. Free delivery. Low cost. Easy to order. Thank you.
Great experience, very easy process.
I can't wait to get my perfume
Great experience, very easy process.
I can't wait to get my perfume
Quick and easy, reasonable prices and great selection.
I know I ordered the tester bottle, no problem about that. I just thought my bottle would be bigger. I have ordered from perfume.com before and was not pleased about this. Also I notice their prices have went up.
My perfume was great and smell great it come in a silver or gold case that's easy store
Got everything I wanted at great prices, and very fast shipping! All y'all are awesome at perfume.com!
I was able to buy for my daughter, myself & a gift for another person. Prices were good & delivery was quick!
It's been difficult to find bath powder at a reasonable price. Perfume.com had a nice selection of scented powders at prices much less than high end department stores. Delivery was free for a minimum amount and it arrived within days. Will be my Mother's Day shopping site.
Fast delivery and if your company makes a mistake with your order they will correct it quickly! They make sure the customer is always HAPPY!
Fast delivery and if your company makes a mistake with your order they will correct it quickly! They make sure the customer is always HAPPY!
I love my perfumes and how fast they arrived. I will continue to order fro now on.
The spray bottle that you sent me did not work malfunction I am displeased
They had a great selection of perfume and the best prices.
I needed some small trial sized gifts. This site had exactly what I needed and a great price. Shipping was fast.
Exactly what I wanted, came to my home and the best price. Can't ask for more
The ordering instructions were quite clear for any senior lacking computer knowledge. I didn't expect the delivery to be the very next day. I was very impressed with the services. Thank you so much..
Order came in fast love the prices and love how fast it gets here
I've been shopping with Perfume.com for years and always get good service & low prices. No complaints at all.
I've been shopping with Perfume.com for years and always get good service & low prices. No complaints at all.
I ordered my perfume with great ease and the price was great! I'm very satisfied with my purchase. I will definitely be ordering from this site again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members