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Perfume.com

Overview

Perfume.com has a rating of 4.4 stars from 8,380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,473
shipping
3,519
returns
102
quality
7,769
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131,339 reviews
+128
How would you rate Perfume.com?
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Ohio
1 review
18 helpful votes
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Compliments Galore
August 27, 2020

I received Juicy Couture for a birthday gift September 2019, I loved this scent so much, first of all because of the wonderful fragrance and how it wasn't an over powering scent. It was a beautiful scent that I could wear everyday and not get tired of it. Also the compliments I received when wearing it was so kindly worded from anyone I came in contact with. I would get, "your cologne is so soft and flattering" or "May I ask you what perfume are you wearing?"
I felt like I was so completely set for the day, as the last thing I do when getting ready to start my day is to put on my perfume. It doesn't matter if I'm going to work, visiting with family and/or friends or just hanging out at my home, I know I'm complete with my perfume is with me all day long.

Date of experience: August 27, 2020
North Carolina
1 review
2 helpful votes
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Horrible customer service
November 13, 2021

A package was mishandled by USPS. The carrier lied and stated my location was not secure, when in fact it has a parcel locker. The carrier was lazy. Rather than taking the time to at least try to investigate, the customer service dept quoted a stupid policy backing up USPS... they do not Carr about the customer. Do not order here.

Date of experience: October 14, 2021
California
2 reviews
0 helpful votes
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My Go To for Perfume
March 27, 2021

I always buy my perfume's from here. I am in the Perfume Club which is a great way to try perfume's you haven't tried or heard of. The only draw back is that sometimes the perfume is out of stock by the time it is supposed to be shipped to you other than that I have no complaints. Prices are reasonable.

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Fast Shipping, Great perfume, decent price
April 4, 2021

Great perfume, decent price... very happy with everything. Maybe a tad bit on the high end of the price range but considering the speed that it got here in fact I was able to use Afterpay to break up my payments, means it was well worth it..

Date of experience: April 4, 2021
Georgia
2 reviews
0 helpful votes
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My experience
June 2, 2022

I always had good experiences with this site and bought many perfumes from it. In the case of the two "Tabac" I purchased it is not worth my time or money to send them back. However, in order to keep a customer, it would be nice if Perfume.com could send me another 2 bottles of "Tabac", this time appearing to be newer and not outdated/expired, as I cannot give them as small gifts as I had intended. I felt I wasted/lost my money - whatever amount - in/with the order.

Date of experience: June 2, 2022
Maryland
1 review
0 helpful votes
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Highly satisfying and recommendable
August 20, 2021
Updated review

It's my first time I was little bit confused but after getting my products I am 100% satisfied. All the perfumes were so good. I like all the fragrances. Now I will purchase more perfumes for future use from perfume.com. It was a really good experience. Thanks

Date of experience: August 20, 2021

It's my first time will see how it works
August 13, 2021
Previous review

It's my first time will see how it works.

Date of experience: August 13, 2021
Georgia
1 review
0 helpful votes
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Not a pretty scent
March 28, 2021

I just received my first shipment and it was not anything that I wanted. Its not on my list anywhere. It stinks and I would not recommend it to anyone. Light Blue for women stinks. If this is what this service is going to be like then I'm ending my subscription

Date of experience: February 26, 2021
Michigan
3 reviews
0 helpful votes
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Found my scent after 13 years!
June 29, 2021

I fell in love with Mugler's Eau de Star at the perfume launch here in the U.S. but just a few months later they discontinued it! Thought I would never smell it again, but found and purchased the last bottle here! Don't know if I will ever have the chance again, but it has been lovely to find again and am thankful Purfume.com made that happen!

Date of experience: June 29, 2021
Illinois
1 review
1 helpful vote
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Customer Service
May 27, 2021

I have bought a lot of cologne from this site. However, this last time I bought my cologne I never received it. I have been a true customer and I was told that I have to file a claim with usps and that there was nothing on your end that can be done to take care of my item never being delivered. I paid for the item but never received it. Something should have been done on your end to take care of your customers who have supported this site.

Date of experience: April 27, 2021
Tennessee
1 review
0 helpful votes
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Maja
February 14, 2022

I was so absolutely thrilled when I checked this site and found Maja. It was given to me as a gift when I was in my teens. I am now in my 60's and always remembered Maja but never saw it again until now. Just received my order of the perfume and lotion and it is wonderful! Price was great, sizes of products great and shipping was quick. Looking forward to ordering the powder, soaps and body wash as well as other perfumes. Thank you so much for carrying these items and at such an affordable price! I highly recommend your site.

Date of experience: February 14, 2022
South Carolina
1 review
0 helpful votes
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Great site for perfume
May 23, 2021

A very good experience. The delivery was prompt and fast, the products were as hoped and there are many choices to choose from, some that I dont see in stores anymore. I Was very pleased and will use this site again in the future.

Date of experience: May 23, 2021
Florida
1 review
0 helpful votes
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AWESOME
March 28, 2021

Easy, pleasantly surprised for price & quick delivery! Will definitely order again.
But I would like to know ETA for other perfumes I wish to order that your currently of stock on. Example= Coco mademoiselle by Chanel & Lola by Marc Jacobs.

Date of experience: March 28, 2021
Massachusetts
1 review
0 helpful votes
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Timely Delivery
March 7, 2021

Great overall shopping experience. This product was sold out but I put my name on a waiting list and an email was sent to me upon availability. I ordered my items and received a quick and speedy delivery.

Date of experience: February 3, 2021
Florida
2 reviews
0 helpful votes
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I got what I expected!
July 31, 2021
Updated review

Easy to follow and make selections. A variety of perfume selections were provided. However, the brand I selected I had not worn in awhile. I am very pleased with the product. My items arrived in a timely manner.

Date of experience: July 31, 2021

Easy to follow and make selections
July 22, 2021
Previous review

Easy to follow and make selections. A variety of perfume selections were provided.

Date of experience: July 22, 2021
Canada
1 review
1 helpful vote
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Worse experience ever!
January 10, 2022

I ordered Nov 26 and was told I'd have it in 10 days in Vancouver.
According to tracking, order was processed and shipped on Dec 1. Crossed the border and everything Dec 2nd got to ON. Has been sitting there since then. It's now Dec 11th.
I called them they did they would look into this and email me it's been 3 days nothing.
If I could I would give negative stars!

Date of experience: December 11, 2021
North Carolina
2 reviews
0 helpful votes
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Excellent Service Excellent Product
March 29, 2021

I have been purchasing from Perfume.com for many years. I have always had outstanding service and excellent products. I am grateful that I can buy my favorite perfumes at prices that make it affordable for me to purchase.

Date of experience: March 29, 2021
Ohio
1 review
0 helpful votes
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You did just fine
June 12, 2021

I was quite pleased. I'd been using another vendor - no reason to name them - and had been quite happy with them, but this time when I went to re-order one of my favorites, along with another scent that they had recommended, they showed out-of-stock on one and didn't list the other. So I was very happy that Perfume.com was able to send me both

Date of experience: June 12, 2021
Pennsylvania
1 review
0 helpful votes
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Happy with the product
August 12, 2021

Ordering was fine, you were prompt with a response and shipping out, but my order was sent back to you after I waited 3 weeks for it. I waited over a month for one bottle of perfume that was in stock.

Date of experience: July 13, 2021
Oklahoma
1 review
0 helpful votes
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Price Swap
September 4, 2021

Your site listed a price for the perfume and once I used my coupon, you increased the price--therefore--I ended up paying the same price you originally listed. I don't like doing business with scammers so I won't be back! I hope it was worth the few dollars YOU saved!

Date of experience: September 4, 2021
Australia
3 reviews
10 helpful votes
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A rip off
June 26, 2021

Very disappointed customer. I ordered Halston, one bottle doesn't spray at all and the bottle doesn't have the signature logo and the other one half empty.
Got refunded but I lost $17.00 in shipping.
Perfumes are copies, not original.
Never again!

Date of experience: May 27, 2021